Jun 2, 2014, 11:48 am
Last edit by: JDiver
AA App for the Apple iPhone / iOS - Questions, Issues
The iPhone American Airlines app now (Sep 2014) requires iOS 8.0 to run properly. If you have an earlier iPhone you do not wish to update from iOS 7 or previous versions due to battery usage and reported slowness, the AA app now requires updating to iOS 8 to communicate and exchange data with AA.
The previous iPhone American Airlines App works with iOS 7.0 and was originally released September 2013; the newest version is 3.4.1 (for fixes for iPad crashes). Further information can be found in the iTunes store: https://itunes.apple.com/us/app/american-airlines/id382698565?mt=8
cubuffaloes2004 states:
"What's New in Version 3.3.0
- Now retrieve your mobile boarding pass for AA flights (for eligible cities) on itineraries with codeshare flights
- Ability to change your seat on US Airways flights
- Upon check in, see status of systemwide and 500-mile upgrade requests
- Mobile boarding pass redesign/enhancements
- Smarter search capabilities on Flight Status and Schedules
- Various other bug fixes"
Also displays the incoming flight.
The posts from 2011 and prior to then have been archived; you may find them here: Archive: AA iPhone app - questions and issues (2011 and prior)
AA Apple iPhone app - questions and issues (consolidated)
Jul 27, 2017, 9:14 am
#286
Join Date: Dec 2007
Location: FNT, but DTW if I can't help it
Programs: AAdvantage Former EXP/Current PLT / Total Rewards - Diamond / Hilton HHonors - Gold
Posts: 757
So I'm fairly certain I understand why this happened.
On the outbound trip, we were scheduled DTW-PHL-FCO. DTW-PHL went IRROPS and we were going to miss PHL-FCO. I called EXP desk, and she rerouted us DTW-CLT-LHR-FCO.
From that point forward, my return became a one-way trip somehow. When I would look at the reservation, it would say it was one-way, and when I called about the reservation, it said "your one-way trip is coming up." It looked to the system as if I had booked a one-way from FCO-CLT-DTW, which I guess raises a red flag (Single male, 30's, traveling alone, one way to the USA).
It shouldn't have happened, but I think that's why.
On the outbound trip, we were scheduled DTW-PHL-FCO. DTW-PHL went IRROPS and we were going to miss PHL-FCO. I called EXP desk, and she rerouted us DTW-CLT-LHR-FCO.
From that point forward, my return became a one-way trip somehow. When I would look at the reservation, it would say it was one-way, and when I called about the reservation, it said "your one-way trip is coming up." It looked to the system as if I had booked a one-way from FCO-CLT-DTW, which I guess raises a red flag (Single male, 30's, traveling alone, one way to the USA).
It shouldn't have happened, but I think that's why.
Jul 31, 2017, 9:20 am
#287
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Looks like there's now the ability to book flights on the AA iPhone app. It's the same interface as the mobile site so no multi city or Award options. Still, a step in the right direction.
Aug 1, 2017, 10:55 am
#289
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
Edit: Clicked book flight again, and it did go through the app. As you mentioned though, it's essentially the web interface still.
Aug 2, 2017, 9:42 am
#291
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
As for BPs, only the single user's BP will appear in the app - see econometric's post above for instructions on a workaround.
Aug 9, 2017, 2:54 pm
#292
Original Member
Join Date: May 1998
Location: Syracuse, NY
Programs: 1k UA, UA MM, AA EXPlat
Posts: 639
Iphone App Expiring Boarding Passes (to merge)
Flew Yesterday from STL-DFW-PHX-PSP. All three of my boarding passes expired before each leg was completed. I noticed this when I went to the AA CLub and could only use my "next" boarding pass--as the previous one was grayed out saying "the pass has expired."
I hadn't noticed this behavior before--I did just upgrade to IOS 11. Any others?
I hadn't noticed this behavior before--I did just upgrade to IOS 11. Any others?
Aug 9, 2017, 3:07 pm
#294
Join Date: Mar 2016
Posts: 38
Are you saying that your QR codes are not dimmed/grayed out/expired?
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jpsj:
iOS 11 is not "out" yet, but this behavior exists in 10.3.x and as least the last year or so in previous versions. I would say it is not consistent when the expiry happens, sometimes after the flight has taken off, sometimes many hours later after the flight has arrived. Most of the time sooner than later...
Aug 9, 2017, 3:07 pm
#295
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Aug 9, 2017, 3:30 pm
#296
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Maybe that's AA-specific. None of my UA, LH, BA, etc BPs show expired. The QR code is fresh as a daisy. I found an old AA BP and it is the only one that is greyed out; another AA BP from about three years ago is still fresh.
Aug 9, 2017, 3:31 pm
#297
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,485
Aug 9, 2017, 3:36 pm
#300
Join Date: Jan 2015
Programs: Alaska Gold 75K, AA EXP, United 1K
Posts: 472
I'm seeing them expire more quickly too. I took a flight last night and this morning and they are already expired. Wonder what happens when you try to use this to enter the arrivals lounge if the pass is already expired. Another interesting thing is as of a few weeks ago my black boarding passes (I think for EXP) turn blue when they expire now.