Feb 18, 2015, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
Jun 29, 2022, 3:08 pm
#1111
Join Date: Apr 2022
Location: ATL
Programs: AA EXP
Posts: 113
That's interesting you had this experience with Byte. After I sent my impression kit in, turns out my bottom teeth are too messed up for them to fix, but they offered to send me 9 aligners to fix my uppers. Once I found out that was the case, I cancelled my one on one call with my sales person and never heard from her again. 🤷♂️
Jun 29, 2022, 3:59 pm
#1112
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
That's interesting you had this experience with Byte. After I sent my impression kit in, turns out my bottom teeth are too messed up for them to fix, but they offered to send me 9 aligners to fix my uppers. Once I found out that was the case, I cancelled my one on one call with my sales person and never heard from her again. 🤷♂️
Jun 29, 2022, 6:52 pm
#1113
Join Date: Jun 2022
Posts: 23
That's interesting you had this experience with Byte. After I sent my impression kit in, turns out my bottom teeth are too messed up for them to fix, but they offered to send me 9 aligners to fix my uppers. Once I found out that was the case, I cancelled my one on one call with my sales person and never heard from her again. 🤷♂️
Jun 29, 2022, 7:31 pm
#1114
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
How long did it take you to send in the impression kit? They were hounding me from the second mine was delivered to get it completed and sent in. I had to tell them three times that I was out of town and wouldn't even be able to open it for a week at the earliest. They 100% pressured and annoyed me out of a full sale (or, at least, an impression estimate).
Jun 29, 2022, 11:18 pm
#1115
Join Date: Oct 2009
Location: OMA
Programs: AA PLT 1MM, HHonors Diamond, IHG Gold, National Exec, Hertz 5-Star
Posts: 120
When I ordered from byte I indicated that it was not ok to text me about my order. The sales person texted me anyway. I told her to stop texting me. Then at the kit arrived she set up a UPS pickup to pick up my impression kit the next day, without my permission, and texted me about it. I cancelled the pickup, told her that I didn't appreciate the high pressure sales ........, told her to stop contacting me altogether, blocked her number, and marked her email as spam. The other day I looked at my spam folder to see if an email I was expecting ended up there, and saw that she has been continuing to email me. I have no idea if she has been texting and/or calling too, as those are just blocked.
Jun 30, 2022, 5:10 am
#1116
Join Date: Jan 2010
Programs: Delta, USAir, Marriott, SPG, AmEx
Posts: 127
Wall St Jounral up to 1200 points for signing up for a month my month subscription. Anyone know if you can cancel online?
Jun 30, 2022, 7:27 am
#1117
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,386
A blast from the past!!
I am glad to follow up with your case today.
Allow me to inform you that 6,200 miles were credited to your account for the AT&T Wireless order #23-695304729488217.
Please allow up to 3-5 business days for this to post to your shopping account. Keep in mind that it can take an additional 3-5 days for the reward to transfer from your shopping account to your airline account. Some exclusions do apply.
Allow me to inform you that 6,200 miles were credited to your account for the AT&T Wireless order #23-695304729488217.
Please allow up to 3-5 business days for this to post to your shopping account. Keep in mind that it can take an additional 3-5 days for the reward to transfer from your shopping account to your airline account. Some exclusions do apply.
You cannot cancel WSJ online. You have to call.
Jun 30, 2022, 6:38 pm
#1118
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,664
We should be getting some extra miles offers tomorrow, Friday, start of the long and important weekend, right?
Jun 30, 2022, 7:27 pm
#1119
Join Date: Jul 2013
Location: 32 16N/110 57W
Programs: Asiana Club Diamond (*G), AA PPro (OWE), Korean Air Skypass MC (STE)
Posts: 157
It took 5 months but it was worth it. Cost was $5. I still have another ticket pending.
Except for the fact that Byte took forever to credit, I have no complaints. I got 9300 miles for $220. No phone calls or texts. To be clear, that was from SimplyMiles and not Cartera.
You cannot cancel WSJ online. You have to call.
Except for the fact that Byte took forever to credit, I have no complaints. I got 9300 miles for $220. No phone calls or texts. To be clear, that was from SimplyMiles and not Cartera.
You cannot cancel WSJ online. You have to call.
Jun 30, 2022, 8:18 pm
#1120
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,386
Jun 30, 2022, 9:25 pm
#1121
Join Date: Apr 2011
Programs: AAdvantage (Platinum)
Posts: 469
The 2,000 bonus miles from May promo posted, but fortunately as 0 LP. I’m assuming the same will happen for the recent 500 mile promo.
Jul 1, 2022, 7:07 am
#1123
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,425
So it is a fresh month for giftcards.com. Unfortunately (as noted upthread) the regular "Visa" option with no fee and 1% rewards is gone, and there are no promos for Virtual Visa. What is the consensus - just suck it up and pay the $5.95 fee? Or hold out hope for a promo? I would do the latter, but worry about the 3x miles offer reverting to 1x at some point.
Jul 1, 2022, 7:28 am
#1124
Join Date: Apr 2011
Posts: 188
Luckily I never gave them my phone number. All their constant hounding has been via email. They did the same pickup request with me. Cancelled the pick up order as well. Multiple attempts at unsubscribing didn't make the emails stop. The only way I found to have them stop was to edit my profile and change my email to a fake one. Not sure if they are still emailing that address not. Definitely won't be sending the kit back as I don't want to do business with a company like this. I did get the miles though.
Jul 1, 2022, 7:39 am
#1125
Join Date: Oct 2010
Posts: 172
So it is a fresh month for giftcards.com. Unfortunately (as noted upthread) the regular "Visa" option with no fee and 1% rewards is gone, and there are no promos for Virtual Visa. What is the consensus - just suck it up and pay the $5.95 fee? Or hold out hope for a promo? I would do the latter, but worry about the 3x miles offer reverting to 1x at some point.
The super frustrating part was ALL of the trasactions I tried to do when the site was offering 4X were cancelled (even though I wanted and used a CC on file). Now on 7/1, I did a $250 transaction and it went thru! So back at it for $2K/month...BUT looking to see if July 4th brings anything interesting!Regarding the pay the $5.95, when you think about it, the rewards on a credit card most likely get you most/all of the way there (mine is a BA Plat that gets me $6.72 back on $255.95 spend) .... so TOTALLY worth it for going after AA status.