Feb 18, 2015, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
Feb 26, 2022, 6:46 pm
#391
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Also in my experience, some merchants will give you miles when you pay by GC and some won't. Try with a small amount first.
Feb 26, 2022, 8:13 pm
#392
Join Date: Aug 2020
Posts: 829
Note that Home Depot is only 4x for a single category of purchases. Everything else is 0.5x. But I get that you were just using that as an example.
Also in my experience, some merchants will give you miles when you pay by GC and some won't. Try with a small amount first.
Also in my experience, some merchants will give you miles when you pay by GC and some won't. Try with a small amount first.
Feb 26, 2022, 8:22 pm
#393
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
But you bring to an interesting point. Can you use the VGCs you bought last month to pay for the VGCs you are buying this month? Essentially just paying the fee to get the miles every month, if you have no other method of liquidation? Someone must have tried this...
Feb 26, 2022, 10:12 pm
#394
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,224
the post i was replying to was talking about buying home depot gift cards, not vgcs.
But you bring to an interesting point. Can you use the vgcs you bought last month to pay for the vgcs you are buying this month? Essentially just paying the fee to get the miles every month, if you have no other method of liquidation? Someone must have tried this...
But you bring to an interesting point. Can you use the vgcs you bought last month to pay for the vgcs you are buying this month? Essentially just paying the fee to get the miles every month, if you have no other method of liquidation? Someone must have tried this...
Feb 28, 2022, 4:32 am
#396
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,366
Feb 28, 2022, 7:17 am
#397
Join Date: Mar 2015
Posts: 106
However, I "activated" the AA Shopping extension (and went through link) but didn't get the normal banner saying "success" or whatever. Also only showing up as a store visit not a recent purchase in the portal...but maybe that takes a while.
Feb 28, 2022, 8:13 am
#398
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,366
Thanks...feeling dumb...still unclear how this works. I signed up for 2 weeks with the 50% off code through the AA Shopping Portal. Came out to $27.75 so hopefully will work with SimplyMiles to.
However, I "activated" the AA Shopping extension (and went through link) but didn't get the normal banner saying "success" or whatever. Also only showing up as a store visit not a recent purchase in the portal...but maybe that takes a while.
However, I "activated" the AA Shopping extension (and went through link) but didn't get the normal banner saying "success" or whatever. Also only showing up as a store visit not a recent purchase in the portal...but maybe that takes a while.
https://www.flyertalk.com/forum/34031974-post282.html
I don't use the shopping extension, the button, or any of those complications.
I have not had a lot of success with SimplyMiles and their customer service is horrendously slow.
Yes, some visits do take a while to turn into tracked purchases, but all of my recent ones have started tracking overnight and shown up as pending the next day.
Feb 28, 2022, 8:38 am
#399
Join Date: Mar 2015
Posts: 106
Thank you, I effectively followed your process, apart from the log out, log back in.
We'll see if it shows up...the "Blooom" one never tracked for me.
We'll see if it shows up...the "Blooom" one never tracked for me.
Mar 1, 2022, 6:17 am
#400
Join Date: Mar 2014
Location: PWM
Programs: AA Plat
Posts: 1,335
It showing up under recent store visits just means that you clicked the link to go to the store. That is handled completely on Cartera's end and can't really be screwed up.
The term "tracked" (the way Cartera uses it in the emails that they send out) refers to your purchase being reported back to Cartera.
The term "tracked" (the way Cartera uses it in the emails that they send out) refers to your purchase being reported back to Cartera.
Update: My verizon miles now show as Pending under Recent Transactions so I guess there is a god! So they have tracked after a couple of emails. Recent Store Visits shows order amounts of 0.00 which isn't true.
Mar 1, 2022, 7:22 am
#401
Join Date: Oct 2021
Location: TX
Programs: Alaska, AA, Marriott
Posts: 943
After requesting it (as missing), Sunbasket appears to have posted to Cartera today. Waiting on it to post to AA. And still waiting on Verizon x2.
Mar 1, 2022, 12:54 pm
#402
Join Date: Jan 2014
Posts: 687
You're right. Tracked generally means they show up as pending meaning the portal has heard back from the merchant!
Update: My verizon miles now show as Pending under Recent Transactions so I guess there is a god! So they have tracked after a couple of emails. Recent Store Visits shows order amounts of 0.00 which isn't true.
Update: My verizon miles now show as Pending under Recent Transactions so I guess there is a god! So they have tracked after a couple of emails. Recent Store Visits shows order amounts of 0.00 which isn't true.
Mar 2, 2022, 12:31 pm
#404
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Is anyone else having problems with the giftcards.com 3x miles promo?
The first purchase that I made (all virtual VGCs) tracked at 3x my actual spend (that is, in the store visits section, it shows a dollar amount of $2250+ when in fact I spent $750+).
The next purchase was 2 VGCs and 1 store GC. It was automatically cancelled by their fraud detection system for some reason, but it still tracked as a purchase. The VGCs tracked at 2x the actual cost, while the amount from the store card was correct (they showed up as separate line items in the same store visit).
So I tried again, purchasing just the VGCs and no store card. That one went through, and tracked at 2x the actual spend.
So the recent visits are all showing the wrong dollar amount (either 3x or 2x). None of these have moved over to actual miles earned (presumably their system sees that the numbers are wrong). But nothing has been modified yet. These purchases were all 3-4 days ago.
The first purchase that I made (all virtual VGCs) tracked at 3x my actual spend (that is, in the store visits section, it shows a dollar amount of $2250+ when in fact I spent $750+).
The next purchase was 2 VGCs and 1 store GC. It was automatically cancelled by their fraud detection system for some reason, but it still tracked as a purchase. The VGCs tracked at 2x the actual cost, while the amount from the store card was correct (they showed up as separate line items in the same store visit).
So I tried again, purchasing just the VGCs and no store card. That one went through, and tracked at 2x the actual spend.
So the recent visits are all showing the wrong dollar amount (either 3x or 2x). None of these have moved over to actual miles earned (presumably their system sees that the numbers are wrong). But nothing has been modified yet. These purchases were all 3-4 days ago.