Feb 18, 15, 6:57 pm
Last edit by: Prospero
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues
Sep 23, 23, 3:32 pm
#3466
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,831
If it's being declined by Citi then you need to call Citi. Tell them you had a declined order and ask why. This has nothing to do with the shopping portal.
Sep 23, 23, 3:32 pm
#3467
Join Date: Jul 2022
Posts: 249
the vendor adidas but most of the credit fraud departments don't work weekends.
Sep 23, 23, 3:45 pm
#3468
Join Date: Sep 2023
Posts: 20
Ive used other cards on the portal and it worked. I had to meet the minimum spend on a new card and figured I could also get miles and LPs while making a large purchase.
Sep 23, 23, 3:50 pm
#3469
Moderator, Argentina and FlyerTalk Evangelist
Join Date: Aug 2000
Location: MIA / EZE
Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Silver / Hertz Presidents Circle
Posts: 35,658
I already called Citi... twice - this was of course my first course of action, but Citi told me (twice) that nothing is wrong with my account and they blame Adidas..... Im just caught in the middle trying to buy stuff, pay and get the darned miles.... grrrrr
Sep 23, 23, 3:51 pm
#3470
Moderator, Argentina and FlyerTalk Evangelist
Join Date: Aug 2000
Location: MIA / EZE
Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Silver / Hertz Presidents Circle
Posts: 35,658
Im sure other cards work... but I would rather double dip and also get the perks for paying with the AA branded card.... just saying
Sep 23, 23, 4:04 pm
#3471
Join Date: Jul 2022
Posts: 249
The fraud AI at adidas has flagged the order for whatever reason. Cant link phone, maybe new phone different billing vs shipping. I had issue when we moved. Bottom line is that their fraud department needs to verify the card via phone with you. Stupid but thier programs are doing it.
Sep 23, 23, 4:31 pm
#3472
Join Date: Jan 2011
Location: Washington, D.C.
Posts: 1,110
AT&T Wireless terms
I'm considering switching to AT&T wireless to take advantage of this "Add a line" offer:
However, in the "Merchant Mileage Terms" on the left side of the screen there is additional general language about new customers and mileage earning that gives me pause:
"AT&T Next" seems to be their program for upgrading your existing phone. By contrast, I would be using my own existing phone rather than purchasing one, and I can't tell whether this means I would be excluded from mileage earning. One way to read the above sentence would be that new customers are only eligible to earn miles when they are puchasing a new device on the Next Program. Another way to read the sentence would be that if purchasing a new device on the Next Program only new customers are eligible for mileage.
I'd love to know if anyone has recently "added a line" as a new AT&T Customer and received miles without also making phone purchase, but also welcome anyone else's thoughts on how to interpret the language.
Switch to AT&T or current customers adding a new line (non-iPhone) to an existing plan Was 3700. Now 6200 miles
Special terms: Eligible for new customers only when purchasing a new device on AT&T Next Program.
I'd love to know if anyone has recently "added a line" as a new AT&T Customer and received miles without also making phone purchase, but also welcome anyone else's thoughts on how to interpret the language.
Sep 23, 23, 4:32 pm
#3473
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,831
For example if I was buying something that coded as travel, I would use my CSR for the 3 Chase pts, rather than 1 AA mile & LP, per dollar. That doesn't defeat the purpose of collecting the portal miles on top of that.
Sep 24, 23, 9:17 am
#3475
Join Date: Apr 2009
Location: Panam
Programs: AY+ Platsku, CM Silver, Frontier Elite 100K, Marriott Gold and LT Silver, IHG Diamond Ambassador.
Posts: 344
A completely fresh chrome install, incognito window:
In the case of IHG, it deeplinks an IATA code, auto toggles the travel agent button and populates it. But I need to confirm if that's the case also with Marriott.
Sep 24, 23, 10:04 am
#3476
Join Date: Aug 2010
Location: California
Programs: American, Alaska, United, Hilton, Marriott, Hyatt, IHG
Posts: 1,697
Whoops. Its been over 45 days and my blue apron miles posted to my AA account and I thought I was in the clear. But I went back to my AAShopping portal and noticed the miles still show as pending. Did I cancel the blue apron subscription too early? Do I need to worry?
Sep 24, 23, 10:12 am
#3477
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,275
No, the pending status stays there for about a week after the miles have actually posted to the AA account, and then changes to confirmed.
Sep 24, 23, 11:41 am
#3478
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,348
Thanks, I appreciate your input... but there is nothing wrong with my credit card, I took the extra precaution of speaking to Citi and they confirmed what I already knew - my credit card is fine and there are no issues, I actually made various charges yesterday and today at both online and in presence merchants so this isnt it.
Also, trying a different card kind of defeats the purpose of going through the AA Shopping portal in the first place, dont you think...?
Also, trying a different card kind of defeats the purpose of going through the AA Shopping portal in the first place, dont you think...?
Its not like getting 1x mile by using your AA card is some amazing deal - surely you have other cards that earn similar value.
Sep 25, 23, 3:43 am
#3479
Join Date: Oct 2010
Posts: 144
Simply Miles posting issues
I know this is not the right forum but posting here. I have a few transactions with simplymiles that have not posed, circleK and Blue Apron that I have loaded and also added to AA Citi card for stacking. Got credits on CC but not simplymiles credit. Have emailed them a number of times but nothing back.
any thoughts on what else to do?
Thanks
any thoughts on what else to do?
Thanks
