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AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues

Old Feb 18, 15, 5:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)

American Airlines is not the contact for Cartera / AAdvantage eShopping .

AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.

If you have trouble getting purchases to track, there's also a browser extension to help.

Cartera website: http://www.cartera.com

Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421

Tel. (781) 541-6800 Fax: (781) 541-6801

For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)

This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.


A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.

As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.

Older posts may be read at http://www.flyertalk.com/forum/american-airlines-aadvantage-pre-consolidation/1656169-archive-aadvantage-e-shopping-cartera-questions-discussion-vendor-consol.html


Notes about Giftcards.com:
  • A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
  • Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st.
  • Giftcards.com has had various limits over the years, and it was always by calendar month.
  • Some data points show the $2,000 monthly limit is not always enforced.
  • In 2022, larger orders track more slowly, and you may need to wait a full month to see miles.
(Copied from the LP thread wiki): Once you click through the AAdvantage eShopping portal to a vendor offer and make a purchase, you will eventually get the associated miles posted to your AAdvantage account as both redeemable miles and Loyalty Points. If the merchant advertises an increase in the miles per dollar spent, you'll earn the higher amount in both redeemable miles and an equal number of Loyalty Points. The same applies if a merchant advertises a higher fixed amount per purchase, rather than a per dollar amount. Examples of this would appear on the portal as, "Extra miles. Was 1 mile/$. Now earn 3 miles/$" or "Extra miles. Was up to 3700 miles. Now up to 6200 miles." However, if the website advertises a "Limited-time bonus offer" for "bonus miles" after meeting a spending threshold, that bonus will only post as redeemable miles and not Loyalty Points. If a bonus is offered for some site-wide activity such as 1000 miles for installing an extension, or 500 miles for enrolling in the portal, or 2000 miles for meeting a spending threshold across multiple merchants, the bonus will only post as redeemable miles and not Loyalty Points.

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AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues

Old Nov 14, 22, 4:43 pm
  #1846  
 
Join Date: Oct 2022
Location: YBT
Programs: AC, AA, TK, OW Sapphire
Posts: 350
According to an email I recently received, the VETERANSDAY code is only good for up to $1,500 worth of MasterCard gift cards.
Has anyone gone over that limit and still received the discount? If you don't log into a GC.com account, use different CCs to pay, and only purchase one $250 card at a time, how would they be able to track your total purchase amount?
AirborneLocksmith is offline  
Old Nov 14, 22, 5:55 pm
  #1847  
FlyerTalk Evangelist
 
Join Date: Aug 2008
Location: Usually in SAN or Central Europe.
Programs: AA:EXP/1MM. Accor/Radisson:Silver; HH:Gold; ICH:Plt Amb.
Posts: 22,251
Here's my data point...

Purchased a MC giftcard last night with the discount code. It's tracking on my "recent visits" page with the order number and (full) amount. I'm just waiting for it to transfer over to my "recent purchases" page. I'll probably do another one tonight. Even if somehow this falls through with the RDMs/LPs, I'm getting something for slightly greater value than what I actually paid for. More importantly, this is counting as a purchase on a credit card I recently opened up (where I need to meet a certain time-frame spend to get the SUB).

So. I'm good either way.

Oh... I almost forgot to mention it. But after I made the purchase, there was a pop-up which mentioned an upcoming "Black Friday" promo.
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Last edited by Fanjet; Nov 14, 22 at 6:16 pm
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Old Nov 14, 22, 11:49 pm
  #1848  
FlyerTalk Evangelist
 
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 10,097
Veteransday promo worked for me too, miles tracked and posted in 3 days, one card purchased at a time.
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Old Nov 15, 22, 1:27 am
  #1849  
 
Join Date: Apr 2011
Programs: AAdvantage (peon)
Posts: 429
I did two purchases of $250 cards on Sunday using the promo code and they posted today (which also pushed me up to platinum status on AA).
armus is online now  
Old Nov 15, 22, 5:33 am
  #1850  
 
Join Date: Dec 2003
Location: Washington, DC
Programs: Hyatt Globalist, AA Executive Platinum
Posts: 1,840
I did 8 purchases of 250 on Saturday with code mastersale and they posted yesterday.
murphy is offline  
Old Nov 15, 22, 7:07 am
  #1851  
 
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 6,137
Originally Posted by thatmikereed
<snip>
Proverbs 1:24-27

24But since you refuse to listen when I call and no one pays attention when I stretch out my hand,
25since you disregard all my advice and do not accept my rebuke,
26I in turn will laugh when disaster strikes you; I will mock when calamity overtakes you
27when calamity overtakes you like a storm, when disaster sweeps over you like a whirlwind, when distress and trouble overwhelm you.
Not sure how long you spent thinking up this ridiculous soliloquy, but it looks like you shot your cannon a bit early. Perhaps a helping of humble pie to go along with your Thanksgiving dinner?

Regards
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Old Nov 15, 22, 9:57 am
  #1852  
 
Join Date: Jun 2021
Location: LAX/SFO
Posts: 289
All,

Anyone has issues where the GC is not being issued? My was cancelled due to not passing the screening process after several hours. My cc is good and everything appears to be in order.

TIA.
sof_lance is offline  
Old Nov 15, 22, 10:52 am
  #1853  
was Steven6702
 
Join Date: Aug 2013
Location: USA
Programs: IHG/Spire Amb., Hilton/Diamond, SPG/Gold, Marriott/Gold, AA/Plat, Southwest/CP
Posts: 270
Originally Posted by sof_lance
All,

Anyone has issues where the GC is not being issued? My was cancelled due to not passing the screening process after several hours. My cc is good and everything appears to be in order.

TIA.
I have been having a ton of problems with this and it's a major PITA trying to figure out what the situation is. The best advice I've seen about it is to try changing IP addresses; I placed two orders with the exact same info adjacently but connected to my phone's hotspot instead of my home WiFi for the second, and that one worked but the first did not.
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Old Nov 15, 22, 12:45 pm
  #1854  
 
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,145
Originally Posted by AirborneLocksmith
According to an email I recently received, the VETERANSDAY code is only good for up to $1,500 worth of MasterCard gift cards.
Has anyone gone over that limit and still received the discount? If you don't log into a GC.com account, use different CCs to pay, and only purchase one $250 card at a time, how would they be able to track your total purchase amount?
I am well over $1500 and discount is still applying properly. If you really read the fine print, it implies that the VETERANSDAY code is only for a single use, but that hasn't been an issue either. It's still working as of today, so maybe VETERANSWEEK would have been a better promo code...
Mr. BoH is offline  
Old Nov 15, 22, 2:03 pm
  #1855  
 
Join Date: Jun 2021
Location: LAX/SFO
Posts: 289
Originally Posted by Steven6702
I have been having a ton of problems with this and it's a major PITA trying to figure out what the situation is. The best advice I've seen about it is to try changing IP addresses; I placed two orders with the exact same info adjacently but connected to my phone's hotspot instead of my home WiFi for the second, and that one worked but the first did not.
Appreciate the reply. Finally got through and in my case I tried a 3rd card without any change in IP or browser. Very strange.
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Old Nov 15, 22, 3:28 pm
  #1856  
 
Join Date: Sep 2010
Location: MIA and VRN
Programs: SEN LH Hyatt Globalist AA EXP
Posts: 595
Originally Posted by Mr. BoH
I am well over $1500 and discount is still applying properly. If you really read the fine print, it implies that the VETERANSDAY code is only for a single use, but that hasn't been an issue either. It's still working as of today, so maybe VETERANSWEEK would have been a better promo code...
There is also a new code, MASTERSALE, which is working now
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Old Nov 15, 22, 5:30 pm
  #1857  
 
Join Date: Mar 2019
Location: DCA
Programs: AA platinum
Posts: 17
I just got a $12 bonus from Amazon for adding a $250 GC to Amazon Reload. I've been away from reloading since giftcard.com dropped its payout to a stingy 1 LP. I had received the bonus once before when the LP system was introduced.

Fans of free money ought to give it a try. It's 'select users only', so ymmv.
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Old Nov 15, 22, 5:52 pm
  #1858  
 
Join Date: Mar 2007
Location: ABQ & RNO
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,394
Originally Posted by sof_lance
All,

Anyone has issues where the GC is not being issued?

TIA.
I have the same question. I have cards pending since Saturday, but I have not received any; all are pending. I bought one card a day.
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Old Nov 15, 22, 6:28 pm
  #1859  
 
Join Date: Dec 2003
Location: Washington, DC
Programs: Hyatt Globalist, AA Executive Platinum
Posts: 1,840
Has anyone had any luck getting a Verizon autopay discount while paying with these debit giftcards? Im thinking maybe prepay a bunch and then set up autopay to get the discount?
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Old Nov 15, 22, 8:11 pm
  #1860  
 
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA "mid tier" elite | Marriott Bonvoy Ambassador | Hyatt Globalist
Posts: 9,544
Originally Posted by murphy
Has anyone had any luck getting a Verizon autopay discount while paying with these debit giftcards? Im thinking maybe prepay a bunch and then set up autopay to get the discount?
It doesn't work.

That said, set up normal autopay on a debit card and make one time payments using the GCs. You get the autopay discount still.
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