Feb 18, 15, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/american-airlines-aadvantage-pre-consolidation/1656169-archive-aadvantage-e-shopping-cartera-questions-discussion-vendor-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st.
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced.
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues
Nov 11, 22, 8:43 am
#1801
Join Date: Jul 2008
Location: DCA
Programs: AA EXP 1MM, WOH Globalist
Posts: 1,121
5% off discount code (but not listed on eShopping site)
Giftcards.com is now running a 5% off promo on Mastercard gift cards: VETERANSDAY
This is not listed on the AAdvantage eShopping website and the terms say that discount codes not found there on not eligible, so there is no guarantee you will get your miles.
Still a risk I'm willing to take.
This is not listed on the AAdvantage eShopping website and the terms say that discount codes not found there on not eligible, so there is no guarantee you will get your miles.
Still a risk I'm willing to take.
Nov 11, 22, 9:28 am
#1802
Join Date: Oct 2021
Location: TX
Programs: Alaska, AA, Marriott
Posts: 941
Giftcards.com is now running a 5% off promo on Mastercard gift cards: VETERANSDAY
This is not listed on the AAdvantage eShopping website and the terms say that discount codes not found there on not eligible, so there is no guarantee you will get your miles.
Still a risk I'm willing to take.
This is not listed on the AAdvantage eShopping website and the terms say that discount codes not found there on not eligible, so there is no guarantee you will get your miles.
Still a risk I'm willing to take.
Nov 11, 22, 9:42 am
#1803
Join Date: Jul 2008
Location: DCA
Programs: AA EXP 1MM, WOH Globalist
Posts: 1,121
Nov 11, 22, 9:43 am
#1804
Join Date: Jul 2013
Location: 32 16N/110 57W
Programs: Asiana Club Diamond (*G), AA PPro (OWE), Korean Air Skypass MC (STE)
Posts: 145
Nov 11, 22, 9:51 am
#1805
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,468
Has anyone had an issue using GC's to buy MO's? I've been having problems with it at grocery stores in Las Vegas.
Nov 11, 22, 11:24 am
#1806
Join Date: Feb 2007
Location: Nashville, TN
Programs: AA PP; Bonvoy SE
Posts: 264
Giftcards.com is now running a 5% off promo on Mastercard gift cards: VETERANSDAY
This is not listed on the AAdvantage eShopping website and the terms say that discount codes not found there on not eligible, so there is no guarantee you will get your miles.
Still a risk I'm willing to take.
This is not listed on the AAdvantage eShopping website and the terms say that discount codes not found there on not eligible, so there is no guarantee you will get your miles.
Still a risk I'm willing to take.
Nov 11, 22, 11:27 am
#1807
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,145
Has not been my experience either, and in any case, the risk is immaterial. Worst case you bought $250 by spending $243 and didn't earn LPs. That is a risk I am happy to live with.
Nov 11, 22, 6:44 pm
#1809
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,484
Nov 12, 22, 8:53 am
#1810
Join Date: Aug 2013
Posts: 1,594
These cards are issued by Blackhawk network and BHN has been blocking larger debit transactions at many of the larger chains used for MO liquidation. Been ongoing for a couple of years. Started with WM and then many Kroger branded stores and continued with other chains over time. You can head over to the manufacture spend forum to learn more. The blocks are from consistent and with some experimentation you may find a combo of store/card type that works for you. You can often run them for $99 debit transactions when blocked if you have more patience than me.
Last edited by 36902BRF; Nov 13, 22 at 9:12 am
Nov 12, 22, 10:52 am
#1811
Join Date: Sep 2009
Programs: AA Executive Platinum, SW A-List Preferred, Marriott Lifetime Titanium, IHG Diamond
Posts: 522
Has anyone ever received their points for larger transactions that didn't initially track and then reached out to AA shopping to request them? I've followed up twice, and get generic responses about it being looked into with the vendor. I am awaiting about 28K points from a 5K purchase from Samsung on 10/6. I even have a screenshot of the airplane banner saying how many points I will be earning during checkout. I am starting to lose confidence, and feel like I was scammed...
Last edited by WannaTheater; Nov 12, 22 at 2:26 pm
Nov 12, 22, 3:36 pm
#1812
Join Date: Aug 2013
Posts: 1,594
Has anyone ever received their points for larger transactions that didn't initially track and then reached out to AA shopping to request them? I've followed up twice, and get generic responses about it being looked into with the vendor. I am awaiting about 28K points from a 5K purchase from Samsung on 10/6. I even have a screenshot of the airplane banner saying how many points I will be earning during checkout. I am starting to lose confidence, and feel like I was scammed...
Nov 12, 22, 10:05 pm
#1814
Join Date: Aug 2017
Programs: Hyatt Globalist, AA Executive Platinum
Posts: 36
Bought 4 $250 Mastercard gift cards at once yesterday and succeffully applied the promo code. I got the tracking email shortly thereafter and already received an email stating I was receiving 3071 miles. Seemed to have defied all odds.
Nov 12, 22, 10:14 pm
#1815
Join Date: Jul 2008
Location: DCA
Programs: AA EXP 1MM, WOH Globalist
Posts: 1,121
Just like VETERANSDAY, this code is not listed on the eShopping portal website, so no guarantee of miles. Still seems to be working, but you may run into trouble if you need to ask for any kind of manual adjustment.
