Feb 18, 15, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/american-airlines-aadvantage-pre-consolidation/1656169-archive-aadvantage-e-shopping-cartera-questions-discussion-vendor-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st.
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced.
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues
Oct 2, 22, 3:38 pm
#1621
Join Date: Nov 2016
Posts: 476
When Do you Get Miles and Loyalty Points Credited to AAdvantage
My AA credit card billing period ends the 15th of the month. The charges for that billing period immediately get credited to my AAdvantage account as miles and loyalty points.
Thus, when my billing period ends on Feb 15 I will definitely get credited to my AAdvantage account any miles and loyalty points earned through Feb 15. But, will I get any AA credit card charges between Feb 16-28 credited to my AAdvantage account as miles and loyalty points to be used towards getting my elite status?
Thus, when my billing period ends on Feb 15 I will definitely get credited to my AAdvantage account any miles and loyalty points earned through Feb 15. But, will I get any AA credit card charges between Feb 16-28 credited to my AAdvantage account as miles and loyalty points to be used towards getting my elite status?
Oct 2, 22, 5:17 pm
#1622
Join Date: Oct 2002
Posts: 1,545
I had no issues with the posting of Code Spark after their 7 day trial.
Originally Posted by nineworldseries
Yep, I have had that very thing happen several times this year. Just Food for Dogs seems like a total scam that has never paid anybody. Seems like sadly the Homer and CodeSpark are the same way.
Oct 2, 22, 5:41 pm
#1623
Join Date: Mar 2018
Posts: 27
Originally Posted by marlee1421
Motley Fool seems to be an inexpensive way to pick up a bunch of LPs (7500 LPs for $89). Any thoughts from personal experiences as to pros and cons? Lots of spam? Ease of turning off auto renewal? Can it be canceled after a period of time and still retain LPs? Can I buy it for a family member? Any other thoughts are appreciated.
Oct 3, 22, 7:41 am
#1624
Join Date: Sep 2009
Programs: AA Executive Platinum, SW A-List Preferred, Marriott Lifetime Titanium, IHG Diamond
Posts: 455
Originally Posted by EQDsSUCK
My AA credit card billing period ends the 15th of the month. The charges for that billing period immediately get credited to my AAdvantage account as miles and loyalty points.
Thus, when my billing period ends on Feb 15 I will definitely get credited to my AAdvantage account any miles and loyalty points earned through Feb 15. But, will I get any AA credit card charges between Feb 16-28 credited to my AAdvantage account as miles and loyalty points to be used towards getting my elite status?
Thus, when my billing period ends on Feb 15 I will definitely get credited to my AAdvantage account any miles and loyalty points earned through Feb 15. But, will I get any AA credit card charges between Feb 16-28 credited to my AAdvantage account as miles and loyalty points to be used towards getting my elite status?
Oct 3, 22, 7:48 am
#1625
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,305
Originally Posted by nineworldseries
Yep, I have had that very thing happen several times this year. Just Food for Dogs seems like a total scam that has never paid anybody. Seems like sadly the Homer and CodeSpark are the same way.
Oct 5, 22, 9:27 am
#1627
Join Date: Jul 2014
Posts: 53
Originally Posted by Seph87
I'm looking to buy a new iPhone and want to maximize earnings from the purchase. From what I can see on the Verizon store page, they are offering 5 miles/$ for "accessories" which makes me think things like airpods or charging cables, but there are offers on the page specifically for buying the new iPhone. Is there any way to tell if the 5 miles/$ applies to new phones? Or are those links only there if I will be signing up for a new line with the new phone? I don't need a new line - just the phone - so if that's required for the deal then I will look elsewhere.
Oct 5, 22, 9:54 am
#1628
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,183
Originally Posted by anabolism
Are you strictly adhering to the best practices?
My recommendations:
My recommendations:
- Use a dedicated browser for AAdvantageeshopping. Don't use this browser for anything else, and always use this browser for AA E-shopping.
- Don't use Safari as this browser. (I use Microsoft Edge, because it's one of the more egregious privacy-violating browsers so is good to dedicate to a task where privacy isn't a concern.)
I only use Safari for AA shopping on my Mac and there hasn't been any hiccups!
Oct 5, 22, 4:26 pm
#1629
Join Date: Oct 2021
Location: TX
Programs: Alaska, AA, Marriott
Posts: 938
How does Cartera handle clawbacks? I had two transactions confirm that while they completed (online, pick up at store) ended up getting canceled at the store (items not as described). Tractor Supply issued a refund to my card - just wondering when (if?) Cartera will claw back the miles and LP's? In this case it's 460, so not a huge deal, but they also won't affect any redemptions, status levels, etc.
Oct 5, 22, 6:56 pm
#1630
Join Date: Jan 2022
Location: PHX
Programs: AA Gold, SW A-List
Posts: 45
Originally Posted by thatmikereed
How does Cartera handle clawbacks? I had two transactions confirm that while they completed (online, pick up at store) ended up getting canceled at the store (items not as described). Tractor Supply issued a refund to my card - just wondering when (if?) Cartera will claw back the miles and LP's? In this case it's 460, so not a huge deal, but they also won't affect any redemptions, status levels, etc.
Oct 6, 22, 11:38 am
#1631
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,769
Update to a GC.com order that hadn't posted: it was tracking as a store visit forever with a subtotal that didn't include the 5% discount, but never showed as pending. Emailed Cartera a few weeks ago, and just noticed today that there is now a second line item on that store visit showing a reversal of the order amount, so it nets out to 0. Hoping that another correction with the correct amount will eventually show up, but not holding my breath. Followed best practices and got the order to track, so not sure why they would disqualify me.
Oct 6, 22, 12:20 pm
#1632
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,183
Originally Posted by Antarius
did your order track correctly? Oddly enough, I also bought a gift from Gucci and it tracked shortly after but for a different amount. The tracked amount was 10% less than the subtotal. It has not posted yet.
Never experienced this on any other vendor, so curious why or if it's just a one off.
Never experienced this on any other vendor, so curious why or if it's just a one off.
Oct 6, 22, 2:31 pm
#1633
Join Date: Oct 2021
Location: TX
Programs: Alaska, AA, Marriott
Posts: 938
I just got my first reply back on $1947 worth of gift cards from GCC: "The merchant has determined this is ineligible" with a list of possible reasons and asking if I met any of them. I replied no, and attached the screenshots showing the processed order AND the eShopping "congrats" banner with the order number in the same screen showing they were eligible.
We'll see what happens next... and if the other one comes back the same way.
We'll see what happens next... and if the other one comes back the same way.
