Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
#1576
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,663
#1577
Join Date: Apr 2022
Location: ATL
Programs: AA EXP
Posts: 113
#1578
Join Date: Aug 2014
Posts: 1,303
I commented a while back about the most recent GCC promo and I made the large order as well and I never raised a ticket and it posted about 35 days after the fact for LP. As for the AA miles on the back to school bonus, I am waiting like most who are in this boat.
#1579
Join Date: Mar 2017
Location: Chicago
Programs: AAdvantage EXP | United Silver | HH Diamond | Bonvoy Platinum | Hyatt Explorist
Posts: 718
I have a situation where I can see the confirmed transaction on 8/22/22 of 2700 miles in the AA shopping portal, but the miles never went into my AAdvantage account. The original transaction was in June and I had to report the missing transaction. It was credited like I said on 8/22 and AAshopping support says they did everything on their end and the AAdvantage desk says this is a shopping issue. Thought to see if anyone experienced this and had advice (since this is not a - I bought something and it never posted issue).
#1580
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,663
I have a situation where I can see the confirmed transaction on 8/22/22 of 2700 miles in the AA shopping portal, but the miles never went into my AAdvantage account. The original transaction was in June and I had to report the missing transaction. It was credited like I said on 8/22 and AAshopping support says they did everything on their end and the AAdvantage desk says this is a shopping issue. Thought to see if anyone experienced this and had advice (since this is not a - I bought something and it never posted issue).
#1581
Join Date: Mar 2017
Location: Chicago
Programs: AAdvantage EXP | United Silver | HH Diamond | Bonvoy Platinum | Hyatt Explorist
Posts: 718
#1582
Join Date: May 2009
Posts: 41
Made first purchase of gift cards at Walgreens. Ordered online and picked up at store. Store personnel didn't know how to process but figure it out. Still waiting for the points to post on AAa ccount.
#1583
Join Date: Jul 2013
Location: 32 16N/110 57W
Programs: Asiana Club Diamond (*G), AA PPro (OWE), Korean Air Skypass MC (STE)
Posts: 157
#1584
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,235
Good luck. Looking at the listed conditions, GCs aren't excluded, so even if it doesn't make it automatically, it should be a good case to file a request
#1585
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,663
I think next time Walgreens is 4 miles per $, we should jump on it...and before it is gone, lol...
#1587
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,317
Two questions -
If I did the Motley Fool offer this year, can I still do the Million Acres one and earn the points? (need to check if its still 7000 or back to 3500ish)
If I signed up for a Homer Learning trial last month which finally converted to a paid account a couple of days ago, which offer will I earn? Their current one (10 points per dollar) or the better one when I signed up a month ago? A fixed amount I think, forget how much...
If I did the Motley Fool offer this year, can I still do the Million Acres one and earn the points? (need to check if its still 7000 or back to 3500ish)
If I signed up for a Homer Learning trial last month which finally converted to a paid account a couple of days ago, which offer will I earn? Their current one (10 points per dollar) or the better one when I signed up a month ago? A fixed amount I think, forget how much...
#1588
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,438
#1589
Join Date: May 2009
Posts: 41
Don't know if it makes a difference but I purchased an ebay gift card (no additional fee), not visa gift card. I see on aadvantageshopping.com website that the ebay gift card from walgreens has a pending status with the x2 point value.
BTW, walgreens cashier were very confused as to how to process the online paid gift cards. DO NOT pay twice. The cashier should just scan gift cards and print out receipt.
BTW, walgreens cashier were very confused as to how to process the online paid gift cards. DO NOT pay twice. The cashier should just scan gift cards and print out receipt.
#1590
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,317