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-   -   ARCHIVE: Lounge Access Based on Class of Service (master thread) (https://www.flyertalk.com/forum/american-airlines-aadvantage/1036230-archive-lounge-access-based-class-service-master-thread.html)

JDiver Apr 5, 09 6:03 pm

ARCHIVE: Lounge Access Based on Class of Service (master thread)
 
https://lh4.googleusercontent.com/-B...ers_AC_CoS.png
oneworld Lounge Access via Class of Service

UnitedSkies Jan 6, 10 3:19 am

Class-of-Service-based Access to AA & oneworld Lounges (consolidated)
 
I'll be arriving at T7 on CX 830 HKG-JFK in First and have a 3 hour layover at JFK before my next flight (to ORD). Seeing that I'm flying inbound on a oneworld carrier in First, do I have access to the Flagship Lounge in T8 by showing my CX First same day boarding pass, or is lounge access only allowed only when DEPARTING in J or F?

Thanks!

almostfrench0612 Jan 6, 10 4:25 am

yes I do it all the time when coming from Europe and connecting to another US city. Just keep your boarding pass although it should be in your record when you check in at the AC. I am EXP so I qualify even in Y but I believe if you are flying F with no status the same rule still applies.

Spiff Jan 6, 10 7:13 am


Originally Posted by emilygrx (Post 13122706)
yes I do it all the time when coming from Europe and connecting to another US city. Just keep your boarding pass although it should be in your record when you check in at the AC. I am EXP so I qualify even in Y but I believe if you are flying F with no status the same rule still applies.

The same rule applies.

UnitedSkies Jan 6, 10 7:34 am

Thanks for your response - the oneworld website somehow clearly states that you must be connecting *to* a oneworld flight in J or F, so that was why I was pretty sure that I wouldn't be given access. In any case, the ticket was booked via AA anyway, so they can easily pull up the reservation. Oh, my "Location" is incorrect - I am AA Gold, not that it really means much! :)

Would love to get a shower in before JFK-ORD (if it ever goes, since it's only 1x daily now - albiet on the international 757 - there is a huge snow storm hitting Chicago all day Thursday!).

Another question - how good is AA with pro-active reprotects on alternate routings, or even alternate carriers - if my JFK-ORD is cancelled? I see that DL has two JFK-ORDs leaving after 3pm on Thursday January 7. I suppose I'll just wait to find out once I land in JFK! :)

Deltahater Jan 6, 10 8:51 am

I would not hold my breath that AA will protect you on DL, especially as a Gold only.

You also don't specify if you are traveling on an award or paid F, that also may make a difference in the end if you want to be protected due to weather.

UnitedSkies Jan 6, 10 9:26 am


Originally Posted by Deltahater (Post 13123922)
I would not hold my breath that AA will protect you on DL, especially as a Gold only.

You also don't specify if you are traveling on an award or paid F, that also may make a difference in the end if you want to be protected due to weather.

I'm on an award ticket... I guess that may not bode well for me. In any case I'm not holding my breath regardless... DL flies CR9s JFK-ORD... which are probably the FIRST to be cancelled if the storm is as bad as they predict!

gemac Jan 6, 10 9:27 am

The Oneworld site is very clear about the access benefits for elites traveling internationally. It is not nearly as clear about class-based access. Both of the members assuring you that you will have access (emilygrx and spiff) are EXPs, so they would get access regardless of class, so I'm not sure their experiences are definitive. We have had reports both ways over the years, so I suspect that it is a YMMV situation. Wouldn't hurt to ask and see, but I wouldn't get bent out of shape if you are denied.

ijgordon Jan 6, 10 1:35 pm

Yeah, I would expect not to be admitted but be happy if I am. And maybe they'll let you into the Admirals Club as well. I'm not even sure there are showers in the FL. And if that fails, you can always purchase a day pass to the AC.

HNL Jan 6, 10 1:48 pm


Originally Posted by ijgordon (Post 13126128)
Yeah, I would expect not to be admitted but be happy if I am. And maybe they'll let you into the Admirals Club as well. I'm not even sure there are showers in the FL. And if that fails, you can always purchase a day pass to the AC.

The showers are shared between the FL and the AC. There is access to the showers directly from the FL.

dstan Jan 6, 10 2:58 pm

I've taken the liberty of making this the new thread for Class-of-service-based lounge access discussion. It's the third leg of the 'lounge access tripod' that we've been missing for the User's Guide Sticky, along with non-AA oneworld status-based access and AA status-based access.

/Moderator

JY1024 Jan 6, 10 4:30 pm

I've put a family member with no status on an F award ticket (AA on the international segment). She was able to access the FL upon her return to ORD before she connected to the domestic segment.

I've also upgraded a non-status friend using a eVIP (i.e. ended up flying in J), and he was able to enter the Business lounge before he connected to a OW flight in economy.

Maybe I'm reading a different page or just reading the verbiage differently, but the OW Lounge Access page seems to be clear re: class of service.

From http://www.oneworld.com/ow/ffp/loung...lass-of-travel:


In all cases, lounge access eligibility is based on:

* Departing carrier - you must be flying on your next onward segment, on the same day, on a flight marketed and operated by a oneworld member airline AND
* Frequent flyer tier status - you must also hold a frequent flyer card equivalent to oneworld Emerald or Sapphire status, OR
* Class of travel - you must produce a First or Business Class boarding pass for the journey's international segment on the same day.

Advice for travellers

* If you do not have oneworld Emerald or Sapphire tier status you are only eligible to access a lounge if you are travelling in First or Business Class, or if you are travelling in Economy on a domestic or intra-European flight to connect to or from a longhaul segment in a oneworld carrier's First or Business Class.
So in order to gain access into the FL, OP would have to A) be departing on a OW flight and either B) have OW Emerald status or C) have an international F boarding pass for a flight that day. OP satisfies A and C, so should be fine.

ijgordon Jan 6, 10 7:36 pm


Originally Posted by JY1024 (Post 13127453)
So in order to gain access into the FL, OP would have to A) be departing on a OW flight and either B) have OW Emerald status or C) have an international F boarding pass for a flight that day. OP satisfies A and C, so should be fine.

It seems so, although the fact that the HKG-JFK flight departs the same day as the JFK-ORD flight is what I believe works in OP's favor. I think if one was going, say, EZE-JFK-ORD then based on the language you quoted, AA would be within their rights to deny you lounge access at JFK.

I know that when I was in F on CX from JFK-HKG-SIN with the leg to SIN in J, I was NOT provided access to the First Class lounge in HKG, only Business. And in HKG it's all automated with printed lounge invites.

gemac Jan 6, 10 9:05 pm


Originally Posted by JY1024 (Post 13127453)
I've put a family member with no status on an F award ticket (AA on the international segment). She was able to access the FL upon her return to ORD before she connected to the domestic segment.

I've also upgraded a non-status friend using a eVIP (i.e. ended up flying in J), and he was able to enter the Business lounge before he connected to a OW flight in economy.

Maybe I'm reading a different page or just reading the verbiage differently, but the OW Lounge Access page seems to be clear re: class of service.

From http://www.oneworld.com/ow/ffp/loung...lass-of-travel:

So in order to gain access into the FL, OP would have to A) be departing on a OW flight and either B) have OW Emerald status or C) have an international F boarding pass for a flight that day. OP satisfies A and C, so should be fine.

It also says: "Emerald or Sapphire level top-tier members of oneworld® airlines' frequent flyer programmes have access to almost 550 departure lounges across the globe, no matter which oneworld airline you are flying." It does not say that passengers flying Business or First Class have access to the lounges of other airlines. That's the ambiguity, and FT members have had variable results trying to do this.

Of course your family member was able to access the FL - they were in F on AA.

john93711 Jan 6, 10 10:24 pm

http://www.aa.com/i18n/travelInforma...hipLounges.jsp

http://www.aa.com/i18nForward.do?p=/...worldCustomers

You might find these links to aa.com's explanation of lounge access benefits helpful.


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