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-   -   AA "Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ (https://www.flyertalk.com/forum/american-airlines-aadvantage/1023487-aa-sticker-500-mile-exp-udu-complimentary-upgrade-policy-faq.html)

DCAAA Jan 4, 17 2:07 pm

AA "Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ
 

Originally Posted by JY1024 (Post 27704755)
We'll merge this with our 500-mile upgrade thread for further discussion. Thank. /Moderator

eh i'll just delete it

now i remember why i stopped using this terrible site -- it's completely useless because of the thread nazis that merge every question into a 100-page threads that nobody reads

JDiver Jan 4, 18 11:06 am

Posts exploring the chances of upgrading have been moved to https://www.flyertalk.com/forum/amer...solidated.html.

JDiver, Moderator

hurnik Jan 4, 18 12:45 pm


Originally Posted by JDiver (Post 29249803)
Posts exploring the chances of upgrading have been moved to https://www.flyertalk.com/forum/amer...solidated.html.

JDiver, Moderator

Thanks but that thread is closed/locked.

fanger Jan 4, 18 1:14 pm


Originally Posted by platbrownguy (Post 29113920)
In my experience, this stuff only happens when the non-elite passenger tries to OLCI before I do. The past half-dozen times I've upgraded a non-elite (always on a separate PNR that I called to have linked -- and all of which have worked/cleared at T-100), I made sure to OLCI myself first and then to OLCI my companion. No trouble at all, and the stickers have later come out of my account as expected. In the past the other passenger had tried to OLCI before me and gotten the "please buy stickers" message you describe.

Recent experience: transcon upgraded ahead of time with myself and my wife (PLAT) on one PNR. I checked her in online first, excluding myself. I checked myself in an hour or so later. Upgrades were eventually deducted from her account.

On the return, no advance upgrade; I asked at the check-in counter (after prior checkin via app) to make sure we had the same priority (we were showing up on the upgrade list well separated). It took him quite a long time to manage it (at least 10 min) but eventually worked out. Had to ask at gate for transcon segment for them to process the upgrade list. In this case, upgrades were deducted from my account.

I wonder if the separate check in, lower status companion, always will work when pre-upgraded? I've only about 14 e500 left, but she has like 90.

aztimm Jan 4, 18 1:20 pm


Originally Posted by hurnik (Post 29250195)
Thanks but that thread is closed/locked.

Thanks! I moved it to the 2018 version here:
https://www.flyertalk.com/forum/amer...solidated.html

hurnik Jan 16, 18 11:51 am

Just an odd observation (maybe add to the Wiki, but not sure if it's relevant there):

Last night purchased (2) 500 mile upgrade stickers.
Checked my account this morning, shows I have 2 on file.
Purchased 4 more this morning. 4 hours later, still only shows 2 on file. (yes, the website says *at least 2 hours* for processing).

Anyway, the "oddity"
If I try to use the aa.com iOS app, it will not let me check in unless I purchase 4 upgrades (currently 1 upgrade confirmed other two are "requested" theoretical total would be 6 stickers I need).

If I use the online website, then it happily lets me check-in and wait-lists me for the other 2 segments.

Not sure if this is WAD, but if it is, perhaps this info is useful in the Wiki? (can't check-in online with the app unless your account shows X amount of sticker upgrades, but the website will let you)?

nismo240ssx Jan 22, 18 9:36 pm

UDU & SDC
 
Not sure exactly where to post this, please move if needed.

I used SDC today on ord/clt Since I came early given the weather. Club could not confirm so I walk to the gate. Easily clear into 11A ( 1 of 2 on list and cabin is y7) gate agent and a premium services agent waiting in a CK both claimed I couldn't be put on the FC upgrade list since it's The Same list and you can't double upgrade. Also said you have to be confirmed to get on the upgrade list which I understand but having a boarding pass W/ a seat should mean confirmed, correct?

didn't really fight it just boarded but now I am curious as to the policy. And btw I was upgraded on the 6pm flight (my original) in to R class.

samm Jan 23, 18 10:29 pm


Originally Posted by nismo240ssx (Post 29327303)
Not sure exactly where to post this, please move if needed.

I used SDC today on ord/clt Since I came early given the weather. Club could not confirm so I walk to the gate. Easily clear into 11A ( 1 of 2 on list and cabin is y7) gate agent and a premium services agent waiting in a CK both claimed I couldn't be put on the FC upgrade list since it's The Same list and you can't double upgrade. Also said you have to be confirmed to get on the upgrade list which I understand but having a boarding pass W/ a seat should mean confirmed, correct?

didn't really fight it just boarded but now I am curious as to the policy. And btw I was upgraded on the 6pm flight (my original) in to R class.

I've had same frustration, they always tell me I would be on the end of the UG list regardless of where I would rank usually due to status. Each time I have been in this circumstance the list is long, but it seems like there was space anyways for you. As soon as you're confirmed onto the flight you should be able to be added to the other list, (and when I have asked for them to do this for me, it would still be at the end of the UG list though).

Panamajon513 Jan 29, 18 10:06 am


Originally Posted by Antarius (Post 29226842)
As long as you hold status, you earn stickers.. so say you are PLT now that expires 1/31/2018 and drop to no status, you'd still accumulate stickers till 1/31/2018 as you are a PLT till then.

What are your thoughts on getting a pro-rata amount of stickers based on earned miles? I won't have 12,500 at end of 1/31/18 but I will have 9,267 or just under 75% ... any chance they will give me 3 vouchers if I ask after Jan 31? Speculation, of course.

MathMusic Jan 29, 18 10:28 am


Originally Posted by Panamajon513 (Post 29353304)
What are your thoughts on getting a pro-rata amount of stickers based on earned miles? I won't have 12,500 at end of 1/31/18 but I will have 9,267 or just under 75% ... any chance they will give me 3 vouchers if I ask after Jan 31? Speculation, of course.

I've seen reports of agents being willing to do so. Although depending on the agent you might only get 2 instead of 3.

bosman Jan 29, 18 12:58 pm


Originally Posted by Panamajon513 (Post 29353304)
What are your thoughts on getting a pro-rata amount of stickers based on earned miles? I won't have 12,500 at end of 1/31/18 but I will have 9,267 or just under 75% ... any chance they will give me 3 vouchers if I ask after Jan 31? Speculation, of course.

It used to be standard procedure; over 1/2 way to 12,500 (or 10,000 at the time), get 2 - under 1/2 way get 0. See this thread:

https://www.flyertalk.com/forum/amer...15-2016-a.html

I cannot remember whether this did or did not change for 2017 and haven't found a thread on it for last year. Perhaps others with better memories or search skills can provide that update.

Antarius Jan 29, 18 4:45 pm


Originally Posted by Panamajon513 (Post 29353304)
What are your thoughts on getting a pro-rata amount of stickers based on earned miles? I won't have 12,500 at end of 1/31/18 but I will have 9,267 or just under 75% ... any chance they will give me 3 vouchers if I ask after Jan 31? Speculation, of course.

AA typically does allow this - just call and ask. Just under 75% though, you likely will be able to get 2.

lkar Feb 2, 18 5:38 pm

Uggh. I didn't know that the program year was changing this year. I was about 2,500 EQMs away from my next set of stickers but I just had my clock reset. Has anyone had any luck after the change in the program year at getting pro rated stickers for the prior year or do you need to call before the changeover?

LPCJr Feb 6, 18 7:54 am

So I don’t normally buy these but was one short. I made the purchase through the AA app four days ago. I got a receipt by email. None of my AA apps show an increased number of upgrades. The only place I see the increased number is one place on aa.com. Even there, there are still some places that show the lower number. The only remark I saw was about needing at least 48 hours to allow the upgrade to credit. Should I contact AA at this point since none of my apps show the correct number? I have also tried logging out of the app and back in.

AAdamE Feb 6, 18 2:05 pm


Originally Posted by lkar (Post 29373372)
Uggh. I didn't know that the program year was changing this year. I was about 2,500 EQMs away from my next set of stickers but I just had my clock reset. Has anyone had any luck after the change in the program year at getting pro rated stickers for the prior year or do you need to call before the changeover?

I called just now and got 3. I had flown 1090 EQMs, they initially gave me two, but saw that some folks got 3 or 4 on here and said that my colleague was offered more and they gave me one more. I'm so glad I saw this thread, I would have ended up with 0.


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