Are you sure about the $50 fee for all??? I know it's waived for CK, not sure about EXP/PLAT PRO/PLAT/GOLD.

It -was- actually called upfaring or at least that was the best way to direct agents to use their webref to find the policy, so your term was/is correct up until very recently. In fact, for agents that knew the policy w/o looking it up, still might make sense to have/use both names since this has been a stubbornly difficult issue at times (getting them to find it.)

It has been hit or miss for me. Some agents charge it, some don't. I did about 3 or 4 "upsells" or "upfares" and was then hit with this charge. I thought it was a little ridiculous, especially considering my travel desk won't process these requests, so I'm stuck paying the $50 fee or breaking company travel policy by booking direct.

Called them this morning, and no problem at all moving from a Main Cabin fare to First, no additional fees - I told the agent I was looking for the "sell up" as suggested and he knew exactly what it was. So thanks again for that.

On terminology, I'd never have searched for "upfare" or even "upsell". Certainly wasn't a "self upgrade", this was brain fade after a long working week. Probably I'd look for "paid upgrade". Anyone with a BA bent would look for POUG, which is hereby safely embedded in this thread for future googling ;)

EQD on upfare?
 

Hi all - tried to search and didn't see an answer easily. I had an Economy ticket I called in and upfared to Premium Economy (fare code P on my reissued ticket - not a day of upgrade). The ticket credited as Economy and I called in and it was changed (resulting in 1.5x EQM vs 1) but the agent told me the additional fare I paid does not count towards EQD - is this correct? I was under the impression it would. I then asked her if I had a company purchased economy ticket and paid the fare difference for Business class if I'd receive the additional EQD - and she said I would not. Anyone with experience here? The additional fare was ~$400 so not much, but if I am supposed to be getting it I would like to. Thanks!

You should definitely be entitled to the full EQM based on the total price you paid for Premium Economy. Call back and try again. (I assume you called AAdvantage Customer Service--phone # on AA.com--for this the first time, but just checking). Maybe remind them that you paid the full published PE fare for the ticket.

Thanks - I did receive the additional EQM when I called in but my question is whether I am supposed to receive the additional EQD for the additional fare paid. My understanding was once you upfare and the ticket is reissued - it is no different than if I had booked PE at booking. The agent told me upfaring a ticket does not result in additional EQD.

The agent was incorrect -- upfaring a ticket should always result in receiving EQDs for the full fare you paid.

Thanks, this was my expectation. I'll try calling back tomorrow.

As long as you are upgrading to a normal published fare, then indeed points etc are due as per the new ticket - this is no different to cancelling and booking a new ticket


If some discounted special upgrade offer is taken advantage of ( which would seem v unlikely to be situation in this case ) , then it may be that earnings will be as per original booking class

EQM is tied to booking class in exactly same way that EQD is - EQD is simpler in that it doesn't matter the booking class, just relates to how much the fare was

I wouldn't bother to be honest - it seems clear that the agent was now au fait with how the aadvantage scheme works

In the very unlikely event that EQDs do not post in relation to fare paid, then call up and get it fixed

I did an upfare over the phone 2 months prior to departure from an economy S fare code to a premium economy P fare code on the long-haul and the short-haul segment was reissued as economy H. All the flights have credited and I received EQD based on the original fare purchased (based on the originally purchased outbound I class, return S class) and it does not reflect the additional $400 fare paid in the EQD total.

I did make it complicated by taking a buy up offer to business at check-in, but the agent didn't seem confused by this part and as far as I know the buy-up shouldn't revert my ticket back and the agent had no problem seeing my P class "original" ticket (the credited fare code was manually changed to P but the additional EQD wasn't reflected). Based on everyone's input - I should receive credit based on the additional fare paid as well.

The red flag to me with the agent was when I asked (as I said already) if I had an economy fare that was upfared to business, say for 3k, that this additional fare would not count to EQD :confused: No one would do this then, ever!

No doubt they were.

Agreed - called back and the agent immediately understood what the issue was. Said it will take 24-72 hours to be fixed. So now just have to wait.

Couple of days ago the DW booked MIA-LGA-MIA flights thru AA.com for both of us in October. In her normal style of trying to do 15 things at the same time she mistakenly selected main cabin. :td

I got on the horn, followed the prompts, waited maybe 30 seconds, told them that I wanted to "sell up". She confirmed the CC # on file, stated the extra $$ cost and the fact that there would be no Change Fee.

I thanked her very very much and that was it. Entire call lasted maybe 3 mins. Bingo Bango Bongo. Done. :D

My lucky day, I guess.