definitely agree with the majority here:

https://c2.staticflickr.com/6/5808/2...b3054b75_c.jpgupcabin1 by JonNYCme, on Flickr

Do you have the corresponding star file (N*) so we can direct agents to this information?

I second the recommendations to get a refund of the change fee ASAP while the record is still active and travel hasn't yet commenced.

It should be in reference file TICKET CHANGE (or something to that effect), however I don't believe that information for reservations agents is technically stored in Sabre stars anymore since AA as a whole has been transitioning to a web-based system.

Ahhh, that explains it, thanks! ^

No Elite Mileage Bonus for upfare?
 

I fly for work and my company will only book economy. I will usually pay the difference to "upfare" to First. This is a fully paid upgrade not using stickers. I'm EP, but with my upgrade rate on the longer leg approaching zero as of the end of last year I have decided to just pay for it.

My itinerary is LAS - DFW- MFE round trip. In economy this would get 3110 elite miles. In First it would be 6220.

On my last trip I was initially booked in L class. I paid to upfare to "A" in First, and A class is listed on my receipt.

After completing the trip I was only granted 3110 elite miles. Upon writing to AA, they state that "elite miles are awarded only on basis of ORIGINAL cabin booked, and not on the upgraded fare".

Is this correct? If I've paid to get booked into "A" fare class, why can't I get 2.0 elite miles per mile flown as per the current chart?

Yes that is correct. You only get awarded miles based on your original fare booked which in your case is Economy class. The miles+copay only lets you enjoy the comforts of First without the receiving the miles benefit of First.

No, it's not. He's referring to un upfare, not an upgrade. Paying the fare difference and changing the ticket to an A fare should net you the "A" class mileage.

The AAgent is wrong (unless they changed this very recently.)

The OP upfared. That is different than miles + $. Based upon this master thread

https://www.flyertalk.com/forum/amer...aster-thd.html

miles are typically awarded for the class of service. The OP should contact CS for the additional miles. This will probably get merged by the mods.

I agree that you should have received the double miles. I'm assuming this miscalculation is less likely to happen now that "A" is not being used for discount paid F as well as upgrades.

With 26 letters of the English alphabet (and 24 in the Greek alphabet:p) airlines, AA included:p, should not have to use same letter code for two different purposes.:confused:

In general they seem to be able to handle the difference between fare and class without issue. They didn't manage it here.

For all the times I've upfared, AA has credited me economy miles when booked into 'A' but first class miles when booked into 'I'. Does anyone know why this might be the case?

The same thing happened to me last year. When I wrote in using the CR website, I made it very clear that it was not an upgrade, but an upfare. They rectified the problem about a week after I sent in the notice without any further contact.

I would try again and make it clear that it was upfare and not upgrade.

You might think that but see http://www.cwsi.net/aa.htm :)

Had same experience. Fare in First less than what I paid for Coach. Same routing, but slightly later flight. I was told that it was because I was not upfaring on exact same flights, but thought if route/date was the same this change was allowed without a change fee.

Has anyone else had experience with this? Are you no longer allowed to change flight times when upfaring, or is it because the fare was less than what I paid for Coach?