Flying main cabin: PVG - ORD, cannot get seat allocation
Hi, wondering if anyone knew why my agent is telling me that I cannot get a window or aisle economy seat reserved for an upcoming PVG - ORD flight? Agent says that return ORD - PVG is fine, but outbound from China is not possible. Agent also checked with AA to confirm this, who also said that I could not do it online. Is my only option going to the airport at check in to do this? Thanks a lot.
ps, I did check out the FAQ section and could not find an entry re this problem. |
AA withholds some seats for premium frequent flyer passengers. They also hold back some seats on every flight for gate assignment day of flight. It's possible no aisle or window seats are available for general reservation. Get the AA confirmation code from your travel agent and try to reserve a seat yourself.
https://www.aa.com/aa/reservation/fi...ationAccess.do |
Originally Posted by TaipeiLivin
(Post 12210156)
Hi, wondering if anyone knew why my agent is telling me that I cannot get a window or aisle economy seat reserved for an upcoming PVG - ORD flight? Agent says that return ORD - PVG is fine, but outbound from China is not possible. Agent also checked with AA to confirm this, who also said that I could not do it online. Is my only option going to the airport at check in to do this? Thanks a lot.
ps, I did check out the FAQ section and could not find an entry re this problem. A CX silver = OW Ruby and I don't recall if AA allows this status access to Ruby. As noted in the OW rules, this ability varies from airline to airline. However, you should make sure that your CX number appears on your reservation. |
Are you flying later this month? If I remember correctly, the PVG-ORD leg is usually very full in the summer (especially July and August), as there are many students coming (back) to the US before the start of the fall semester. There will be more empty seats starting September.
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Originally Posted by TaipeiLivin
(Post 12210156)
Hi, wondering if anyone knew why my agent is telling me that I cannot get a window or aisle economy seat reserved for an upcoming PVG - ORD flight? Agent says that return ORD - PVG is fine, but outbound from China is not possible. Agent also checked with AA to confirm this, who also said that I could not do it online. Is my only option going to the airport at check in to do this? Thanks a lot.
ps, I did check out the FAQ section and could not find an entry re this problem. Did u call AA? Did u look on line at AA.COM? Maybe u have a lousy agent. |
Originally Posted by zman
(Post 12210533)
What day?
Did u call AA? Did u look on line at AA.COM? Maybe u have a lousy agent. 2) I looked online at AA.com. At first I could not go to "select seat" section as my ticket was booked but not issued. Now it is issued and I can go through to the seat selection section. However, the only available seats (15 seats in total) showing are in the middle of the aircraft in E and F. There are some seats showing "preferred only" And there is a note......."** Preferred seats are available to AAdvantage Executive Platinum, AAdvantage Platinum, AAdvantage Gold, AAirpass members and all passengers holding tickets with a Y or B booking code." So it looks like the only option is to try the night before the flight, and perhaps at check in time. 3) It is our company agent...don't know if they can do any more than they can. Thanks everyone for their input and help. Cheers, TPLVN |
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