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FAQ: American Airlines and AAdvantage - Please check here first!

FAQ: American Airlines and AAdvantage - Please check here first!

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Old Sep 18, 15, 11:02 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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Frequently Asked Questions: American Airlines and AAdvantage
Please check here first: resources, thread links, etc.

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Please do NOT post your individual questions here.
This thread is reserved for discussing the content of the FAQ itself. If you have suggestions or corrections specifically pertaining to this FAQ, please feel free to post them directly to this thread. If you have a question that is not answered directly by one of the FAQ entries, please find and post to the appropriate thread. Thanks for your cooperation.
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Old Jul 23, 13, 12:32 am
  #361  
Moderator: American AAdvantage & TravelBuzz
 
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, SPG Plat
Posts: 9,668
Recent posts have been moved over to the Newbie Lounge: http://www.flyertalk.com/forum/ameri...lame-free.html

As a reminder, as stated in the first post and in the thread's wiki:
Please do NOT post your individual questions here. This thread is reserved for discussing the content of the FAQ itself. If you have suggestions or corrections specifically pertaining to this FAQ, please feel free to post them directly to this thread. If you have a question that is not answered directly by one of the FAQ entries, please find and post to the appropriate thread. Thanks for your cooperation.
/Moderator
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Old Aug 5, 13, 12:47 pm
  #362  
Moderator: American AAdvantage and New York City
Original Poster
 
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,472
Update: New thread for new CDG AC & oneworld lounge

Originally Posted by dstan View Post
• Where can I find more information about a specific lounge?

<snip>

Master List of Lounge Threads

<snip>

FT: CDG / Paris Charles de Gaulle Admirals Club & oneworld Lounges (consolidated) (Aug 2013)
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Old Oct 6, 13, 2:54 pm
  #363  
Moderator: American AAdvantage and New York City
Original Poster
 
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,472
Update: SWU and Award Upgrades now transfer automatically to Airport Waitlist

Originally Posted by dstan View Post
• How does the upgrade waitlist work?

<snip>

Award and systemwide upgrades come from distinct inventory compared to 500-mile electronic upgrades, and may clear at any time between the original request and the time when the gate agent closes the aircraft door. As of August 2013, award and systemwide upgrade requests are automatically transferred to the airport waitlist and priority is based on the list above, with no impact of check-in time. There is no set priority amongst the different upgrade instruments, although some foreign stations have been reported to favor Award Upgrades over systemwide upgrades and domestic gate agents may favor 500-mile electronic upgrades over award and systemwide upgrades for expediency since the former does not require reticketing.
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Old Oct 23, 13, 2:08 pm
  #364  
Moderator: American AAdvantage and New York City
Original Poster
 
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,472
Update: New PEK CX lounge thread with photos

Originally Posted by dstan View Post
• Where can I find more information about a specific lounge?

<snip>

FT: PEK / Beijing Capital CX/KA oneworld Lounge
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Old Mar 12, 14, 8:17 pm
  #365  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, The Suggestion Box and Talkboard Topics
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA EXP; HH Life <>; SPG Gold; Maître-plongeur des Muccis
Posts: 59,076
As it says at the top of this thread:

Please do NOT post your individual questions here. This thread is reserved for discussing the content of the FAQ itself. If you have suggestions or corrections specifically pertaining to this FAQ, please feel free to post them directly to this thread. If you have a question that is not answered directly by one of the FAQ entries, please find and post to the appropriate thread. Thanks for your cooperation.
Posts that were misposted here have been / will continue to me moved to the [2014 NEWBIE LOUNGE] Ask Your AA-Related Questions Here (flame free).

/Moderators
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Old Apr 8, 14, 2:07 pm
  #366  
Moderator: American AAdvantage and New York City
Original Poster
 
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,472
Post Update: Anytime AAward mileage changes; Explorer Awards gone

Originally Posted by dstan View Post
• How do I book award travel using my AAdvantage miles?

Your AAdvantage miles can be used for two different types of award tickets: AA Awards, Partner Awards (now called oneworld and Other Airline Awards). As of Apr 8, 2014, oneworld Awards (now called Explorer Awards) are no longer available for booking. AA Awards and certain Partner Awards can be booked online, while other Partner and Explorer Awards must be booked by telephone, usually incurring an additional service fee. Appropriate inventory must be available and reservations can be made as early as 330 days out on AA.com, or 331 days out by phone. AAwards are still subject to certain government fees, including the U.S. September 11th Security Fee (AY; $2.50 per flight); expect substantial additional fees on international flights. In addition, although fuel surcharges (YQ; varies) do not apply to AA flights, they do apply to British Airways and Iberia flights.

<snip>

On Apr 8, 2014, AA announced changes to the AAnytime Award structure, with three levels of mileage requirements, effective for travel beginning Jun 1, 2014. MileSAAver awards retain their existing two levels, with Off-peak renamed Level 1 and Peak renamed Level 2.

AA.com: Awards | AA Award Chart (from 6/2014) | AA Award Chart (thru 6/2014) | Partner Award Charts | Explorer Award Charts | Dynamic Air Awards

FT: AA AAnytime Award mileage changes (Apr 8, 2014)
FT: oneworld Explorer Awards discontinued effective immediately (Apr 8, 2014)

Last edited by dstan; Apr 8, 14 at 2:52 pm
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Old Apr 8, 14, 2:27 pm
  #367  
Moderator: American AAdvantage and New York City
Original Poster
 
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,472
Update: Baggage Fee Changes - AA Gold lose 2nd free checked bag

Originally Posted by dstan View Post
• Will I have to pay checked baggage fees?

AA began charging for certain checked bags in 2008. Fees vary by destination (be sure to check AA.com for the most up-to-date information). There is a long list of exemptions for the first one or two checked bags, including AA and oneworld elites and their companions, passengers traveling in premium cabins (paid, award, or upgrade), and active U.S. military personnel. As of Apr 8, 2014, AA Gold members receive only one free checked bag instead of the previous two and companions are no longer included; full-fare Economy Class tickets and Economy AAnytime Awards no longer allow two free checked bags. As of Oct 1, 2010, passengers traveling in First or Business are allowed three free checked bags. Standard limits are 62 linear inches (L+W+H) and 50 lbs per checked bag.

If the first segment in your itinerary is on a flight operated by another carrier, including AA codeshare flights, then the checked baggage rules and fees of the operating carrier apply at check-in.

Wiki: Luggage and Baggage
AA.com: Baggage Information | Checked Bag Fees | Fee Exemption List | Baggage Fees Table
FT: AA begins charging for checked bags (Jun 2008)
FT: AA increases checked bag fees (Aug 2009)
FT: AA to start charging for second checked bag on some international routes (Sep 2009)
FT: AA increases checked bag fees (Feb 2010)
FT: AA increases Canada checked bag fees (Mar 2010)
FT: AA increases checked baggage allowance for F & J passengers (Oct 2010)
FT: Free Checked Bag / Baggage Changes as of 8 Apr 2014

Last edited by miamigrad; Apr 8, 14 at 2:34 pm
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Old Oct 30, 14, 5:41 pm
  #368  
 
Join Date: May 2009
Location: LGA, JFK
Posts: 1,000
Looks like it's time for another update:

http://www.aa.com/i18n/urls/boarding.jsp

Bottom line is, EXPs and ow Emeralds have been demoted, and GLDs and ow Rubys have been promoted, compared to the previous order indicated below.

Originally Posted by dstan View Post
• What is AA's boarding procedure?

In May 2011, AA adjusted its official boarding process. Uniformed Military personnel are now officially included in the first group, and EXPs are included with the First or Business premium cabin, depending on aircraft configuration. The number of general boarding groups was reduced from six to four, and are also reportedly somewhat randomized rather than in back-to-front order, as recent computational models and experiments have indicated that randomized boarding is faster than back-to-front boarding.
  1. First class cabin, Uniformed Military, EXP, oneworld Emerald (on 2-class aircraft)
  2. Business class cabin, EXP, oneworld Emerald (on 3-class aircraft)
  3. PLT, oneworld Sapphire
  4. PriorityAAccess (GLD, AAirpass, oneworld Ruby) / Group 1
  5. Group 2
  6. Group 3
  7. Group 4
In practice, however, some gate agents may call several groups on the above list at the same time. Even then, premium cabins and elites are still usually called first, and these passengers can always use the PriorityAAcess boarding line at the gate. American Eagle and American Connection flights often only have Groups 1 and 2, and may board en masse without preboarding by elites. Conversely, if an inbound plane is late arriving and cleaning and catering has been completed in First but not Economy, the First Class cabin may sometimes be boarded prior to ANY coach passengers, regardless of other qualifications.

Passengers traveling together, even on separate reservations, are usually allowed to board together under their highest priority group by presenting boarding passes together or by notifying the agent scanning boarding passes that they are traveling together.

AA generally does not make a "preboarding" call for families traveling with small children and those needing extra time. However, passengers in wheelchairs and unaccompanied minor children are allowed to board before all other passengers, and should check with the gate agent.

AA.com: Boarding Process
FT: New AA boarding process (May 2011)
FT: Boarding and Flexibility Package now on sale at AA.com
FT: AA study finds randomized boarding faster (Jul 2011)
FT: (Newsstand Forum) A new twist on boarding order algorithms (Mar 2008)
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Old Dec 16, 14, 9:15 pm
  #369  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, The Suggestion Box and Talkboard Topics
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA EXP; HH Life <>; SPG Gold; Maître-plongeur des Muccis
Posts: 59,076
As it says at the top of this thread:

Please do NOT post your individual questions here. This thread is reserved for discussing the content of the FAQ itself. If you have suggestions or corrections specifically pertaining to this FAQ, please feel free to post them directly to this thread. If you have a question that is not answered directly by one of the FAQ entries, please find and post to the appropriate thread. Thanks for your cooperation.
The post about AA MileSAAver award availability misposted here has been moved to the http://www.flyertalk.com/forum/ameri...solidated.html thread.

/Moderators
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Old Dec 31, 14, 9:30 am
  #370  
Moderator: American AAdvantage and New York City
Original Poster
 
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,472
Update: Boarding order as of March 2014

With thanks to GaryD:

Originally Posted by dstan View Post
• What is AA's boarding procedure?

In March 2014, AA adjusted its official boarding process. EXPs and equivalents have been moved down to the second group with PLTs and equivalents. GLDs and equivalents now board before Group 1. US Dividend Miles elites are also included officially. AA had previously adjusted its boarding process in May 2011 with the official inclusion of Uniform Military personnel in the first group as well as EXPs with the First or Business Class Cabin. The number of general boarding groups was reduced from six to four, and were also reportedly somewhat randomized rather than in back-to-front order, as computational models and experiments indicated that randomized boarding is faster than back-to-front boarding.
  1. First class cabin, Uniformed Military
  2. EXP & PLT, US CP & Plat & Gold, oneworld Emerald & Sapphire, and Business Class on 3-class aircraft
  3. GLD, US Silver, oneworld Ruby
  4. AAirpass, Priority, Group 1
  5. Group 2
  6. Group 3
  7. Group 4
In practice, however, some gate agents may call several groups on the above list at the same time. Even then, premium cabins and elites are still usually called first, and these passengers can always use the PriorityAAcess boarding line at the gate. American Eagle and American Connection flights often only have Groups 1 and 2, and may board en masse without preboarding by elites. Conversely, if an inbound plane is late arriving and cleaning and catering has been completed in First but not Economy, the First Class cabin may sometimes be boarded prior to ANY coach passengers, regardless of other qualifications.

Passengers traveling together, even on separate reservations, are usually allowed to board together under their highest priority group by presenting boarding passes together or by notifying the agent scanning boarding passes that they are traveling together.

AA generally does not make a "preboarding" call for families traveling with small children and those needing extra time. However, passengers in wheelchairs and unaccompanied minor children are allowed to board before all other passengers, and should check with the gate agent.

AA.com: Boarding Process
FT: New AA boarding process (Mar 2014)
FT: Boarding and Flexibility Package now on sale at AA.com
FT: AA study finds randomized boarding faster (Jul 2011)
FT: (Newsstand Forum) A new twist on boarding order algorithms (Mar 2008)
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Old Mar 14, 15, 6:45 pm
  #371  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, The Suggestion Box and Talkboard Topics
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA EXP; HH Life <>; SPG Gold; Maître-plongeur des Muccis
Posts: 59,076
Originally Posted by easyguy View Post
my Citibank AA credit card 10% rebate on redeemed miles didn’t post.

Where should I call ?? AA or Citibank ??
Citibank first. See http://www.flyertalk.com/forum/ameri...edemption.html, where we've moved your post.

BTW, if you have searched for the topic and not found it, we're all welcome to post in: http://www.flyertalk.com/forum/ameri...lame-free.html

From the wiki for this thread, rendered at the top of each page:

Please do NOT post your individual questions here. This thread is reserved for discussing the content of the FAQ itself. If you have suggestions or corrections specifically pertaining to this FAQ, please feel free to post them directly to this thread. If you have a question that is not answered directly by one of the FAQ entries, please find and post to the appropriate thread. Thanks for your cooperation.
We'll delete soon.

/Moderator

Last edited by JDiver; Mar 14, 15 at 10:17 pm
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