Upfared itinerary On Hold (with cleared SWUs / eVIPs) gets downfared upon purchase
Jul 14, 2009, 5:00 pm
#31
Join Date: Oct 2003
Location: Stuck Between the Moon and CLD or SAN, Your local Taco Bell
Programs: AA EXP/LT PLT, DL PM, UA Silver, SPG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,510
Alternately, isn't there a little window on aa.com that pops up asking if you want to chat with an AAgent? I'd think you could do it that way as well.
Jul 14, 2009, 5:08 pm
#32
Join Date: Nov 2008
Programs: AA EXP 3MM
Posts: 1,773
http://www.aa.com/aa/contactAA/viewC...m+Web+Services
If you give the PNR of the held flight and the flight numbers that need to be upfared, they should be able to do it before the hold expires. They will then email you back to confirm it has been done and you can go into the held resevation and see the new fare.
I've done it this way before. While it is more cumbersome and slower than calling, you can get it done if phoning is prohibitive.
Jul 15, 2009, 4:29 pm
#33
Join Date: May 2001
Location: LAX AA:EXP,3.1mm, CO 800k
Posts: 430
It won't help OP on this situation, but I've solved my problem of calling back to USA by buying and using Magic Jack. If you have a high speed internet connection the calls back to America are free.
Jul 15, 2009, 8:55 pm
#34
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
As there are some good advice and suggestions in jackywhatever's thread on upfaring from overseas, it has now been merged into the key Upfare thread that is referenced in the FAQ.
Note nbevan's post upthread, indicating that Web Services seems to be reluctant to upfare international itineraries.
/Moderator
Note nbevan's post upthread, indicating that Web Services seems to be reluctant to upfare international itineraries.
/Moderator
Jul 15, 2009, 9:46 pm
#35
Join Date: Jun 2008
Location: SFO
Programs: AA LTP 2MM, Marriott/SPG Rabid Plat w/Ambassador, HHonors Gold
Posts: 696
Skype also allows you to make free 1-800 number calls, as long as you have a microphone and an Internet connection, and you can download it for free, so that might help if you're overseas.
Jul 15, 2009, 11:58 pm
#36
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
Note nbevan's post upthread, indicating that Web Services seems to be reluctant to upfare international itineraries.
Jul 16, 2009, 8:15 am
#37
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Cheers.