ARCHIVE: Chances of upgrade clearing / upgrade availability - 2012 and prior)
Jan 11, 2011, 8:56 am
#1981
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Join Date: Nov 2007
Location: Denver • DEN-APA
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Yet another why not T-100?
Friday's 7:00PM ORD-SJC AA 827 cleared at T-89. Purchased five days ago, connection from DTW. I was the only one upgraded this morning into a cabin that was consistently F7 A5 for a few days prior. Now showing 9/16 assigned, up from 8/16 prior to my upgrade.
Friday's 7:00PM ORD-SJC AA 827 cleared at T-89. Purchased five days ago, connection from DTW. I was the only one upgraded this morning into a cabin that was consistently F7 A5 for a few days prior. Now showing 9/16 assigned, up from 8/16 prior to my upgrade.
Jan 11, 2011, 10:45 am
#1982
Join Date: Sep 2008
Posts: 606
Folks, any news regarding new gate upgrade policy? Or EXP Agent was wrong:
Months ago, I've booked AA12 for workday as part of intl travel. Requested upgrade. Now there is just one seat available in Business.
I've called EXP Desk with only question- how can I increase my chances to get to the top of upgrade request list at the gate. Agent's response - I should not worry about as I cannot affect the list at all, because my place in that list is based on upgrade request date.
I thought, it's based off 1.Status, 2. Domestic/Intl 3.Request date.
She said- my idea is old, and there's new policy- to go only by date.
Is it true?
Months ago, I've booked AA12 for workday as part of intl travel. Requested upgrade. Now there is just one seat available in Business.
I've called EXP Desk with only question- how can I increase my chances to get to the top of upgrade request list at the gate. Agent's response - I should not worry about as I cannot affect the list at all, because my place in that list is based on upgrade request date.
I thought, it's based off 1.Status, 2. Domestic/Intl 3.Request date.
She said- my idea is old, and there's new policy- to go only by date.
Is it true?
Jan 11, 2011, 11:01 am
#1983
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Folks, any news regarding new gate upgrade policy? Or EXP Agent was wrong:
Months ago, I've booked AA12 for workday as part of intl travel. Requested upgrade. Now there is just one seat available in Business.
I've called EXP Desk with only question- how can I increase my chances to get to the top of upgrade request list at the gate. Agent's response - I should not worry about as I cannot affect the list at all, because my place in that list is based on upgrade request date.
I thought, it's based off 1.Status, 2. Domestic/Intl 3.Request date.
She said- my idea is old, and there's new policy- to go only by date.
Is it true?
Months ago, I've booked AA12 for workday as part of intl travel. Requested upgrade. Now there is just one seat available in Business.
I've called EXP Desk with only question- how can I increase my chances to get to the top of upgrade request list at the gate. Agent's response - I should not worry about as I cannot affect the list at all, because my place in that list is based on upgrade request date.
I thought, it's based off 1.Status, 2. Domestic/Intl 3.Request date.
She said- my idea is old, and there's new policy- to go only by date.
Is it true?
As for when she said domestic/intl, basically, if you're a connecting passenger, you have higher priority over originating passenger.
Now here's my question-when you booked the reservation originally, were you an EXP at the time? If not, be sure to call and have them refresh your status in the system. Good luck w/ your upgrade
Jan 11, 2011, 11:06 am
#1984
Join Date: Sep 2008
Posts: 606
Otherwise you would not ask me if I was EXP at the time of booking.
Jan 11, 2011, 11:38 am
#1985
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Wirelessly posted (BlackBerry8530/5.0.0.654 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/104)
So, that still means, 1. Status, 2. Date.
Otherwise you would not ask me if I was EXP at the time of booking.
Yes it does go by status and then time/date of orig. Request. But reason I asked is that if you are platinum for example when you booked/requested upg, but have since made EXP, you would need to call and have that refreshed to make sure you are on list as EXP
Originally Posted by Tries
Otherwise you would not ask me if I was EXP at the time of booking.
Jan 11, 2011, 1:11 pm
#1986
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
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The window is T-100. This thread is full of numerous examples of AA RM not processing EXPs at T-100 in cases even when cabins are wide open. A late December SJC-DFW left with 6 open First seats and at least 40 in Y, yet my upgrade only cleared at T-78. What is the point of not processing at T-100 when you're not going to sell the seats? DL has no problem figuring out how many revenue seats they'll need, and at full T-6 days.
Second, while AA does at times seem excessively conservative BUT I wouldn't look to DL as a good indicator as to revenue management. There are many times that one can't buy F on DL well in advance of a flight on routes where it is almost certain that is not due to paying F demand.
Jan 11, 2011, 2:31 pm
#1987
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Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
Yes and no. Yes, request date is important, but still within your elite queue. For example, a PLT books a flight 4 months in advance and requests an upgrade, then an EXP books a seat on the same flight two weeks out, the EXP moves ahead of the PLT.
Jan 11, 2011, 9:32 pm
#1988
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Join Date: Nov 2007
Location: Denver • DEN-APA
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With no apparent status on DL and therefore very little DL travel, how would you actually know what one can or can't do on DL? I fly them as much as AA and, in spite of DL clearing upgrades at or before the window, there are almost always one or two revenue seats available for purchase prior to every D flight. To suggest that one can't buy an F seat on DL "well in advance of a flight" is total nonsense.
Jan 11, 2011, 10:14 pm
#1989
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Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,388
The window is T-100. This thread is full of numerous examples of AA RM not processing EXPs at T-100 in cases even when cabins are wide open. A late December SJC-DFW left with 6 open First seats and at least 40 in Y, yet my upgrade only cleared at T-78. What is the point of not processing at T-100 when you're not going to sell the seats? DL has no problem figuring out how many revenue seats they'll need, and at full T-6 days.
To hear so much .....ing about upgrades at T-89 or T-78 is truly astonishing to me. YMMV.
Jan 13, 2011, 1:50 pm
#1990
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Location: London
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Jan 13, 2011, 1:54 pm
#1991
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Location: London
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With no apparent status on DL and therefore very little DL travel, how would you actually know what one can or can't do on DL? I fly them as much as AA and, in spite of DL clearing upgrades at or before the window, there are almost always one or two revenue seats available for purchase prior to every D flight. To suggest that one can't buy an F seat on DL "well in advance of a flight" is total nonsense.
Jan 13, 2011, 2:30 pm
#1992
Join Date: Mar 2004
Location: OKC/DFW
Programs: AA EXP/2 MM
Posts: 9,999
Jan 13, 2011, 3:29 pm
#1993
Join Date: Oct 2009
Location: NYC
Programs: AA Hilton UA Hyatt
Posts: 108
I know there's been talk about holding back on upgrades, but I'm a bit perplexed on this one. Flying SFO-JFK on Jan 17 in the 763. 14 open seats on Expert Flyer, 7F , 6A, 0Z available. I'm within the 100 hour window, weather is supposed to be perfect in SFO and JFK between now and flight date. Seems odd that my upgrade as Explat would not have cleared now. I've definitely cleared with a lot less availability on 762 in the past. Any thoughts? Just really curious if there's any sort of rhyme or reason. I actually cleared on the way out at 100 hour window early this week ahead of the perceived big snow storm on Wednesday and less inventory available. Seems odd, no?
Jan 13, 2011, 10:12 pm
#1994
Join Date: Sep 2009
Location: Chicago, IL
Programs: AA PPro, 1MM
Posts: 505
Odds on AA2350
Are we doing the odds calculations here still? Any takers on my chances with AA 2350 (DFW-ORD on a 772) on a Tuesday as EXP (booked 2 weeks in advance)? thanks. The "J" cabin is already half full which indicates a lot of elites.
Jan 14, 2011, 6:08 am
#1995
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
I don't know about this specific one but I did JFK-MIA last year on 772 booked a couple of months in advance and I did not clear. It was one of three failures I had last year as EXP. I am guessing most elites on the route will know it's the nice plane and try to utilize it. Of course sitting in intl J product is pretty nice for a domestic leg anyway