Invalid state error on aa.com
Jul 10, 2008, 10:47 am
#1
Original Poster
Join Date: Apr 2002
Programs: AA (Exec Plat), UAL (Premier Exec), SPG (Platinum), Hyatt (Diamond), Marriott (Plat), Hertz (Prez)
Posts: 151
Invalid state error on aa.com
A few weeks ago, I viewed one of my reservations on www.aa.com. I may have opened it as a new browser window. Then I started getting an "Invalid state" error page when I tried to view my reservations.
This problem has persisted despite log-outs, new browser windows, computer restarts ... it has even persisted through an IE 7 upgrade and has been going on for weeks. Extremely annoying since I couldn't view seat assignments, request upgrades, or check-in online. I eventually had to download firefox so I could get to my reservations.
Anyone run across this problem before? I know this forum is not for tech support, but I don't know where else to ask. AA.com tech support is no help whatsoever.
This problem has persisted despite log-outs, new browser windows, computer restarts ... it has even persisted through an IE 7 upgrade and has been going on for weeks. Extremely annoying since I couldn't view seat assignments, request upgrades, or check-in online. I eventually had to download firefox so I could get to my reservations.
Anyone run across this problem before? I know this forum is not for tech support, but I don't know where else to ask. AA.com tech support is no help whatsoever.
Jul 10, 2008, 10:51 am
#2
Join Date: Feb 2008
Location: San Francisco Bay Area
Programs: AA Plat
Posts: 757
try clearing all your cookies and temporary internet files as well
Jul 10, 2008, 11:12 am
#3
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, AA Platinum, WS Gold, Marriott Bonvoy Gold
Posts: 7,607
Or stop trying to book in East Dakota, South Virginia or Whynotoming. All examples of invalid states.
And stop using IE -good general advice for the entire planet.
And stop using IE -good general advice for the entire planet.