Check eVip balance online - now available
Jan 29, 2009, 7:25 am
#31
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
balance now available online
There is a new section visible under the "view my upgrades" section of My Account, specifically Systemwide upgrade balance
Jan 29, 2009, 7:34 am
#32
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,823
Jan 29, 2009, 7:40 am
#33
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,526
They show where the eVIPs were earned through hyperlinks. It would be really cool if they could link the "used" items to the flights in a similar manner. This would make debugging of discrepancies that much easier.
But this is a great step forward, assuming that they don't monkey with expiration dates in the future.
Cheers.
But this is a great step forward, assuming that they don't monkey with expiration dates in the future.
Cheers.
Jan 29, 2009, 7:51 am
#34
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
^
They show where the eVIPs were earned through hyperlinks. It would be really cool if they could link the "used" items to the flights in a similar manner. This would make debugging of discrepancies that much easier.
But this is a great step forward, assuming that they don't monkey with expiration dates in the future.
Cheers.
But this is a great step forward, assuming that they don't monkey with expiration dates in the future.
Cheers.
Jan 29, 2009, 9:44 am
#35
Join Date: Jun 2006
Posts: 795
Looks like there is no need to wait for Mon-Tue for the evips to be deposited.
From aa.com:
"Q: When will my systemwide upgrades be deposited, and how will I know they are available for me to use?
A: When you earn systemwide upgrades, they are credited to your account within 48 hours of the update to your account."
From aa.com:
"Q: When will my systemwide upgrades be deposited, and how will I know they are available for me to use?
A: When you earn systemwide upgrades, they are credited to your account within 48 hours of the update to your account."
Jan 29, 2009, 10:14 am
#36
Join Date: Feb 2008
Location: San Francisco Bay Area
Programs: AA Plat
Posts: 757
Finally, it's up.
Immediately helpful because I saw that my evip balance was zero, even though I know I have one left. I called and it seems that AA pulled two extra evips from my account for the same trip so really I have a "-1" balance. The CSR said he submitted discrepancy report, and I should have it fixed in a week or so.
Immediately helpful because I saw that my evip balance was zero, even though I know I have one left. I called and it seems that AA pulled two extra evips from my account for the same trip so really I have a "-1" balance. The CSR said he submitted discrepancy report, and I should have it fixed in a week or so.
Jan 29, 2009, 10:19 am
#37
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
It shows I have one complimentary systemwide issued in November that I know nothing about. Maybe they messed up deducting somewhere along the way and put that back in account to balance things out, as my ending balance is correct.
Jan 29, 2009, 11:35 am
#38
Join Date: Oct 2008
Location: ORD
Programs: AA lifetime gold, United Mileage Plus silver, Marriott Platinum Elite
Posts: 503
assuming only the Explats would see it (the section that is). I dont see anything other than 500 mile upgrade summary in my account.
Jan 29, 2009, 12:25 pm
#40
Join Date: Dec 2001
Location: Michigan USA
Posts: 132
is it accurate though?
This seems like a potentially useful feature .... but when I checked my balance this morning, it indicated that I had 1 more evip than I should have ... guess I will have to check with AA via telephone to find out what's up with that.
Last edited by kjh; Jan 29, 2009 at 12:26 pm Reason: typo
Jan 29, 2009, 12:46 pm
#41
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,967
Could it be for a segment that is waitlisted for the upgrade? Remember that the upgrade is not deducted until the reissue occurs in the upgraded inventory.
Jan 29, 2009, 12:49 pm
#42
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,526
However, I would venture to say that this listing (coming from their DB as it likely does) is no more inaccurate than the information you'd get calling them.
Cheers.
Jan 29, 2009, 12:50 pm
#43
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
Or one that hasn't been correctly applied by the initial agent? When I flew to Dublin last week the systemwides had not been applied correctly to my itinerary, and the counter agent had to call and have them pulled and get certificate numbers. First time that's ever happened to me in 8 years of EXP.
Jan 29, 2009, 1:39 pm
#44
Join Date: May 2004
Programs: AA EXP
Posts: 1,204
Nice feature to have. ^
I second this.
It would be really cool if they could link the "used" items to the flights in a similar manner. This would make debugging of discrepancies that much easier.
Jan 29, 2009, 2:19 pm
#45
Join Date: Feb 2008
Posts: 2,172
Interestingly, the actual earned date is shown, instead of the Monday after when they were available.
I wonder if this will make future earned eVIPs available the day of posting of the qualified flight.
I wonder if this will make future earned eVIPs available the day of posting of the qualified flight.
