Check eVip balance online - now available

 

Old Jan 29, 09, 3:43 pm
  #46
nsr
 
Join Date: Jun 2006
Posts: 784
Originally Posted by vrbaba View Post
I
I wonder if this will make future earned eVIPs available the day of posting of the qualified flight.
read #35
nsr is offline  
Old Jan 30, 09, 3:16 pm
  #47
 
Join Date: Oct 2006
Programs: LAN, AA, SPG
Posts: 1,965
Beautiful sight!
phlashba is offline  
Old Jan 30, 09, 3:50 pm
  #48
 
Join Date: Jan 2006
Location: Chicago, IL
Programs: AA EXP 3MM
Posts: 495
Works from iPhone too! moble.aa.com
altaskier is offline  
Old Jan 30, 09, 7:04 pm
  #49
Used to be 'Travelergcp'
 
Join Date: Jul 2003
Location: New Orleans
Posts: 1,975
My balance is off too. I know I've used 3 of last years 8. The monthly emails about evips say I have 7 available.

Website says I had 12 to start with, 8 earned, 4 complimentary, but used 3 for 5 remaining.

Who handles this at AA? Aadvantage or EXP desk?

Traveler
TravelerMSY is offline  
Old Jan 30, 09, 8:46 pm
  #50
 
Join Date: Sep 2008
Location: Westchester Cty, NY
Programs: AA Plat 2MM, Hilton Diamond
Posts: 125
A nice enhancement to see the eVIP balances online. I received 4 complimentary ones for passing the 2MM threshold and they are listed correctly with the proper expiration date.
endodoc79 is offline  
Old Jan 31, 09, 2:07 am
  #51
 
Join Date: Nov 2008
Programs: AA EXP 3.7MM, BA GGL/CCR, HH Dia, SPG Plat
Posts: 8,409
Aaaah! 13 eVIPs available.

Clearly the best systemwide upgrade to aa.com in years.
onobond is offline  
Old Jan 31, 09, 3:45 am
  #52
 
Join Date: Oct 2007
Location: Shanghai
Programs: CX DM, TG SL, Sixt DIA
Posts: 78
I agree that it is really good to be able to see the eVIPs online now

I also immediately found that somehow I am missing 2 emails and sent an email to AAdvantage customer service, bu they say they are not responsible for it, and will forward my info to the right people, I might get a result in 3-4 weeks

Let's see what happens...
Shanghighx is offline  
Old Jan 31, 09, 4:51 pm
  #53
 
Join Date: Jan 2000
Posts: 1,409
Has anyone who earned 2MM recently (in 2009) seen the expiry date for their eVIPs? Are they still valid to Feb 28, 2011?
futaris is offline  
Old Feb 1, 09, 3:00 am
  #54
 
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,802
Originally Posted by futaris View Post
Has anyone who earned 2MM recently (in 2009) seen the expiry date for their eVIPs? Are they still valid to Feb 28, 2011?
I just passed 1MM (UK-based) and the eVIPs (should we call them SWUs now??) are valid till Feb 28, 2011.
nbevan is offline  
Old Feb 1, 09, 10:02 am
  #55
 
Join Date: Jan 2002
Location: TX, USA
Programs: AA EXP since inception
Posts: 121
Originally Posted by kjh View Post
This seems like a potentially useful feature .... but when I checked my balance this morning, it indicated that I had 1 more evip than I should have
Originally Posted by ESpen36 View Post
Could it be for a segment that is waitlisted for the upgrade? Remember that the upgrade is not deducted until the reissue occurs in the upgraded inventory.
Mine is off the other way... it shows 1 LESS than I should have. I am waitlisted for an upg for a flight later this month, but based on what folks are saying here, that won't get deducted from my acct until it actually clears.

<sigh> - another call to EXP desk to have them traipse through the records to try and figure out what happened. This has happened twice before in the last two years, and both times they deducted an evip when they shouldn't have. In both instances, they had to "open an inquiry" to get it recredited.

That seems like an awfully high error rate. Anyone else experienced this, or am I just "lucky"?
yogi4582 is offline  
Old Feb 1, 09, 10:09 am
  #56
 
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,802
Originally Posted by yogi4582 View Post
That seems like an awfully high error rate. Anyone else experienced this, or am I just "lucky"?
I am also one down, which seems strange because I have I have upgraded both directions in the last couple of years. But I have not been receiving the email notifications, so because of the overlap at the end of the year, this discrepancy might go back several years ...
nbevan is offline  
Old Feb 2, 09, 1:51 am
  #57
 
Join Date: Oct 2007
Location: Shanghai
Programs: CX DM, TG SL, Sixt DIA
Posts: 78
I got my two missing eVIPS reinstated...no mail from AA yet, but who cares as long as I got the VIPs
Shanghighx is offline  
Old Feb 2, 09, 8:34 am
  #58
 
Join Date: Nov 2006
Location: Canterbury, United Kingdom
Programs: AA EXP & 2MM, Marriott PLT, Hilton GLD, SPG PLT, Hyatt Diamond
Posts: 204
Originally Posted by futaris View Post
Has anyone who earned 2MM recently (in 2009) seen the expiry date for their eVIPs? Are they still valid to Feb 28, 2011?
Yes I went through the 2mm threshold a couple of weeks ago and I've had 4 eVIPs credited with an expiry of Feb 28, 2011.


T
Traviss is offline  
Old Feb 2, 09, 10:16 am
  #59
 
Join Date: May 2001
Location: is everything...but...
Programs: dont matter anymore...
Posts: 3,019
Originally Posted by futaris View Post
Has anyone who earned 2MM recently (in 2009) seen the expiry date for their eVIPs? Are they still valid to Feb 28, 2011?
I crossed 2MM Dec 23rd, the 4 VIPs were added on Jan 4 and are valid until 2011. Woo hoo
flipside is offline  
Old Feb 2, 09, 11:11 am
  #60
 
Join Date: Nov 2007
Location: TX Panhandle
Programs: EXP AA 5.05MM, Diamond HHonors, a bit of Starwood, a bit of Continental, a bit of this and that
Posts: 732
This morning I received AA's e-mail informing me that my eVIPs are now visible online. When I checked, I found out that one of my 2010 eVIPs was misapplied. So, right now I am on the phone with Customer Service (after EXP desk first took my call but told me I'd have to talk to CS because only they can fix the problem). Sure glad I caught the problem at this point while I still remember what eVIP was applied for what flight.
AAbuzzard is offline  
 


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