STPC rules on AA - who pays stopover lodging etc.?
Dec 29, 2007, 6:26 am
#1
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STPC rules on AA - who pays stopover lodging etc.?
Does anyone know what the rules for STPC are? My friend (AA Plat) is flying JAI-DEL-ORD-RDU in business class on AA today. The layover in DEL is 14 hours because that is the best legal connection. AA has refused to provide STPC saying, "we do not provide STPC in India!" He had to pay for hotel, taxi, meals etc. on his own
If someone has the exact IATA regulation on this, I will really appreciate it if you can share it. Thanks.
If someone has the exact IATA regulation on this, I will really appreciate it if you can share it. Thanks.
Dec 29, 2007, 6:46 am
#2
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I don't know of any airlines that provide STPC unless it's in the ticket rules.
Dec 29, 2007, 7:12 am
#3
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STPC: "Airlines provide one night stay of accommodation for flight with no immediate connection within 8 hours to your final destination. On request basis only - 'To advise airline upon initial booking.'" airfares.com.sg. In India, they would be required to provide for a huge number of people - my guess is the ticket detailed fare rules would indicate STPC status; what did they say on yours?
Dec 29, 2007, 8:22 am
#4
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STPC: "Airlines provide one night stay of accommodation for flight with no immediate connection within 8 hours to your final destination. On request basis only - 'To advise airline upon initial booking.'" airfares.com.sg. In India, they would be required to provide for a huge number of people - my guess is the ticket detailed fare rules would indicate STPC status; what did they say on yours?
Dec 29, 2007, 8:49 am
#5
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I have certainly seen ex-USA and to-USA international fares that prohibit it. Think of all the late evening arrivals at JFK that could have passengers demanding hotel rooms until their 8AM+ connections...
Dec 29, 2007, 9:11 am
#6
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I am not disputing that some fares prohibit it. What I said is that if the fare rules do no specifically say that STPC is not available, then by default IATA rules regarding STPC should apply. For an airline to not not provide STPC, they need to specify it in the detailed fare rules. If the fare permits STPC, then it fares rules do not have specify it. To further clarify: this is how I interpret the rules. I am not absolutely certain and that is the reason I am seeking input from members of this forum
Dec 29, 2007, 9:16 am
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Dec 29, 2007, 9:34 am
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Dec 29, 2007, 10:02 am
#9
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Dec 29, 2007, 11:15 am
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Dec 29, 2007, 11:34 am
#11
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Where are the STPC rules for AA stipulated?
After AA pulled the plug on the late-night DFW-MEX flight, I've paid a few thousand dollars on hotel rooms in DFW or MIA when taking the last flight from BOS to DFW/MIA and continuing on the first flight from DFW/MIA to MEX.
After AA pulled the plug on the late-night DFW-MEX flight, I've paid a few thousand dollars on hotel rooms in DFW or MIA when taking the last flight from BOS to DFW/MIA and continuing on the first flight from DFW/MIA to MEX.
Dec 29, 2007, 12:24 pm
#12
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Dec 29, 2007, 12:29 pm
#13
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Something like "STPC: PERMITTED AT NO CHARGE."
"I found this at http://www.twai.com/Fares/downloads/...-VS-GLOBAL.doc "
I also assume, even if in the fare rules, you have to ask for it.
Dec 29, 2007, 1:30 pm
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What airline is your friend flying on from JAI to DEL? Its not AA and I didn't see any codeshares to/from JAI on AA (could be missing one). If so, I don't see how any airline would have an obligation to provide food/lodging on an interline connection.
As for the overall rule on AA flights, I've done overnight connections at JFK/ORD/DFW/STL and never though AA had any obligations to me, unless it was a misconnect. On some of those occasions, for example, I've taken the last flight into a hub and the first flight out in the morning so I could have full business days on both ends.
As for the overall rule on AA flights, I've done overnight connections at JFK/ORD/DFW/STL and never though AA had any obligations to me, unless it was a misconnect. On some of those occasions, for example, I've taken the last flight into a hub and the first flight out in the morning so I could have full business days on both ends.