Where can I find my receipt/invoice for AAward ticket charges
Nov 27, 2007, 6:58 am
#1
Original Poster
Join Date: Sep 2000
Location: Dallas, TX
Programs: AA PLAT, *wood Gold, Marriott Silver
Posts: 434
Where can I find my receipt/invoice for AAward ticket charges
I recently booked a last minute award ticket from DFW->LGA. We actually booked the ticket just a few hours before the trip, and we were very happy that there was availability (especially on a Friday).
When I purchased the award ticket online, I thought the total price was $130 (2 passengers). However, my AA credit card shows the following charges:
Award ticket- Passenger 1: $5
Award ticket- Passenger 2: $5
Reservation fee- $125
Reservation fee- $30
Total: $165
Does this make sense? If not, what is the proper number to call to correct this.
dave
When I purchased the award ticket online, I thought the total price was $130 (2 passengers). However, my AA credit card shows the following charges:
Award ticket- Passenger 1: $5
Award ticket- Passenger 2: $5
Reservation fee- $125
Reservation fee- $30
Total: $165
Does this make sense? If not, what is the proper number to call to correct this.
dave
Nov 27, 2007, 8:08 am
#2
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Is there an expedite fee for awards booked less than 21 days out? Did you get an e-mailed receipt? I'm not sure about award trips, I can't recall how much detail is shown - but once the trip is ticketed, it should show some totals online.
Last edited by JDiver; Nov 27, 2007 at 8:28 am
Nov 27, 2007, 8:28 am
#3
Join Date: Sep 2004
Location: MSP (and will only fly NWA in re-routes if I HAVE to)
Programs: AA EXP (4.5MM), hotel programs as needed
Posts: 5,800
Expidite fee is waived for EXP only...
Travel ticketed 6 days to 2 hours† prior to departure $100.00 USD*
*Fees are per account and are nonrefundable. When multiple awards are claimed at the same time, each additional award is subject to a fee of $25.00 USD.
Effective August 24, 2005, a $15 USD fee applies to all AAdvantage award reservations ticketed by our reservations offices, Travel Centers or airport agents
More information at http://www.aa.com/content/AAdvantage...rvations.jhtml
While I do not get the exact breakdown that is charged, I get closer to the total .. $100 fee, $25 fee, $15 service charge plus the taxes ...
Travel ticketed 6 days to 2 hours† prior to departure $100.00 USD*
*Fees are per account and are nonrefundable. When multiple awards are claimed at the same time, each additional award is subject to a fee of $25.00 USD.
Effective August 24, 2005, a $15 USD fee applies to all AAdvantage award reservations ticketed by our reservations offices, Travel Centers or airport agents
More information at http://www.aa.com/content/AAdvantage...rvations.jhtml
While I do not get the exact breakdown that is charged, I get closer to the total .. $100 fee, $25 fee, $15 service charge plus the taxes ...
Nov 27, 2007, 8:33 am
#4
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Cheers.
Nov 27, 2007, 9:12 am
#5
Original Poster
Join Date: Sep 2000
Location: Dallas, TX
Programs: AA PLAT, *wood Gold, Marriott Silver
Posts: 434
I booked exclusively online, so there shouldn't be a $15.
Yes, I did get the email, but deleted it in haste (accident)...
I'll call the Plat desk today and try to get a copy of the receipt.
Yes, I did get the email, but deleted it in haste (accident)...
I'll call the Plat desk today and try to get a copy of the receipt.
Nov 27, 2007, 9:14 am
#6
FlyerTalk Evangelist
Join Date: Aug 2003
Location: MSY (finally); previously NYC, BOS, AUH
Programs: AA EXP, 6MM; BA GLD
Posts: 17,248