AA.com online check-in not working. Normal?
Sep 6, 2007, 1:24 pm
#1
Original Poster
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
AA.com online check-in not working. Normal?
I am flying to St. Croix from LAX tomorrow.
AA.com will not let me check in online. It's error is not specific:
This is despite the rules making it appear possible:
Has anyone else run into this? Anything to do with the destination?
Thanks
AA.com will not let me check in online. It's error is not specific:
Check below for errors:
We are unable to check you in. Please check in at the airport with an agent.
We are unable to check you in. Please check in at the airport with an agent.
You are booked on a reservation that only contains flights within the U.S. (including Alaska and Hawaii), Puerto Rico and the U.S. Virgin Islands.
Thanks
Sep 6, 2007, 2:34 pm
#2
Join Date: Aug 2004
Location: Raleigh, NC (RDU)
Programs: AA 1MM, Marriott LT Titanium, Hilton Diamond
Posts: 578
Signs point to HaraSSSSment which requires check-in at the airport so you can get your SSSS flagged boarding pass and the full monty through security.
--DD73
--DD73
Sep 6, 2007, 2:37 pm
#3
Join Date: Jan 2007
Location: Nashville, TN - BNA
Programs: Hilton Gold, WN RR
Posts: 1,818
Bah. It won't let me check in online either (for a flight about this time tomorrow), b/c I "don't have an electronic ticket." When I called 1800-AASUX, I was told it's actually because I also have an international leg of my journey...so I can't check in online.
So much for trying to score an upgrade. Sigh.
So much for trying to score an upgrade. Sigh.
Sep 6, 2007, 3:07 pm
#4
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Cheers.
Sep 6, 2007, 3:28 pm
#5
Original Poster
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
Hopefully everything goes smoothly. I really wanted to do OLCI since I have good seats and want to ensure I keep them.
Sep 6, 2007, 7:53 pm
#6
Original Poster
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
Just got an email from AA 
Dear CPMaverick,
Thank you for choosing American Airlines® / American Eagle® for your upcoming trip. Below you will find your current itinerary information for record locator XXXXXXX - please contact us if your travel plans have changed.
Your trip is eligible for check-in now. Save time at the airport and check-in on AA.com® any time from now up to one hour prior to your departure. To use our new instant check-in feature, simply click the button below and print your boarding pass. Save this email and use your personal check-in button for quick and easy check-in for your return flight.
Don't Wait Check In Now
Thank you for choosing American Airlines® / American Eagle® for your upcoming trip. Below you will find your current itinerary information for record locator XXXXXXX - please contact us if your travel plans have changed.
Your trip is eligible for check-in now. Save time at the airport and check-in on AA.com® any time from now up to one hour prior to your departure. To use our new instant check-in feature, simply click the button below and print your boarding pass. Save this email and use your personal check-in button for quick and easy check-in for your return flight.
Don't Wait Check In Now
Sep 6, 2007, 9:39 pm
#7
Join Date: Sep 2004
Posts: 760
Did you try to check in online after you received the email?
Sep 7, 2007, 11:00 am
#8
Join Date: Aug 2004
Location: Raleigh, NC (RDU)
Programs: AA 1MM, Marriott LT Titanium, Hilton Diamond
Posts: 578
The last time I got selected was due to a misconnect from Swiss in Chicago where we were delayed in ZRH due to a massive snow storm. Since Swiss rebooked us on a one way last minute fare we got immediately flagged despite being Platinum.
What was the final verdict? Did you get SSSS?
--DD73
Sep 7, 2007, 2:23 pm
#9
Join Date: Jun 2005
Location: Oakland
Posts: 199
So, as a tack on, does SSSS even mean anything anymore?
I had a cancelled flight from JFK, and was rebooked in Y with SSSS all over my BP. I went through security just as I always do. Did I fall through a crack or is SSSS outdated?
I had a cancelled flight from JFK, and was rebooked in Y with SSSS all over my BP. I went through security just as I always do. Did I fall through a crack or is SSSS outdated?