JFK-MAD on AA/IB codeshare. Reservation Probelm. Need Help.

 
Old Feb 19, 07, 2:12 am
  #1  
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JFK-MAD on AA/IB codeshare. Reservation Probelm. Need Help.

I am booked:

CLE-ORD-LGA AA 3/9
JFK-MAD-AGP IB (AA Code) 3/11
AMS-LHR-ORD-CLE BA (AA Code)/AA 3/18

This is all on one record. I have the Sabre and Amadeus booking ref #.
I called IB to select seats, they do not see me on the flights. I also tried to see if they could look me up via amadeus. They were able to see only the return flights AMS-LHR-ORD-CLE. According to IB the record I gave them starts in AMS and does not involve IB. On AA.com I see the whole reservation. Any thoughts?

Note: This is not ticketed yet. Isent in a voucher, but they never got around to it. I called BA, and they alsoe see no Iberia flights in the record.
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Old Feb 19, 07, 7:33 am
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Had the exact same problem last year. I was never able to solve it, but when I got to the airport my reservation was there and I had an excellent seat. IB has a different system of reference #.

In a similar post a few weeks ago, someone suggested that the One World desk may be able to facilitate.

Good luck.
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Old Feb 19, 07, 8:05 am
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Last edited by shoodawg; Jul 18, 09 at 8:59 pm
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Old Feb 19, 07, 8:27 am
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Originally Posted by shoodawg View Post
If you have a paper ticket, I believe that you are OK. If not, you could be up a creek-or in this case an olive tree, with IB.
I had an e-ticket and Iberia had a seat for me - both ways, its just that no one could actually tell me what seat that would be until I arrived at the airport.

See also...

http://www.flyertalk.com/forum/showthread.php?t=660093
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