Swiss Knights Fondue and Cheese purchase for AA miles master thread.
Dec 14, 2006, 5:53 pm
#722
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
Thanks for the reminder guys! That's one more thing I have to do by the end of this week - send in 10,000 miles worth of codes via certified USPS mail to Emmi!
Dec 14, 2006, 5:59 pm
#723
Join Date: Apr 2006
Location: New York City/NY22
Programs: AA Platinum 2.3MM (Lifetime PLT)
Posts: 5,285
Deadlines
Beginning next Monday, December 18, 2006, a number of people here will start marking the two week mark since their coupons were received by Emmi.
What do you plan to do?
What do you plan to do?
Dec 14, 2006, 7:57 pm
#724
Join Date: Aug 2003
Posts: 2,368
redacted
Last edited by shoodawg; Jan 12, 2009 at 8:28 pm
Dec 14, 2006, 8:13 pm
#725
Join Date: Apr 2006
Location: New York City/NY22
Programs: AA Platinum 2.3MM (Lifetime PLT)
Posts: 5,285
Dec 14, 2006, 8:24 pm
#726
Join Date: Aug 2003
Posts: 2,368
redacted
Last edited by shoodawg; Jan 12, 2009 at 8:28 pm
Dec 14, 2006, 8:36 pm
#727
Join Date: Apr 2006
Location: New York City/NY22
Programs: AA Platinum 2.3MM (Lifetime PLT)
Posts: 5,285
What arrogance!
1. They need to "verify" our coupons because, after all, as the people who gave them money, WE are not trustworthy?
2. They sell packages of cheese claiming to contain coupons and they don't want to make good on their offers?
1. They need to "verify" our coupons because, after all, as the people who gave them money, WE are not trustworthy?
2. They sell packages of cheese claiming to contain coupons and they don't want to make good on their offers?
Dec 14, 2006, 10:33 pm
#728
Join Date: Apr 2005
Posts: 863
Mr. Schnyder firmly told me he would not honor 8 of my unentered certificates (only after he received the vouchers through the mail), because it was 8 more than the number of cheese wheels actually purchased (as shown on the sales receipt). This happened because some packages had two certificates. Additionally, I told in my email how many certificates I would be sending, and he confirmed by asking me to send them.
Anyway, I don't want to push the issue too much, but I did ask him to return the 8 vouchers to me - I wouldn't have sent them in the first place if I had known they wouldn't be honored. It's been 3 three days with no response, and although I feel that Emmi USA is taking a good deal of responsibility for what happened, there are still many loose ends that need to be resolved - this being one of them.
Anyway, I don't want to push the issue too much, but I did ask him to return the 8 vouchers to me - I wouldn't have sent them in the first place if I had known they wouldn't be honored. It's been 3 three days with no response, and although I feel that Emmi USA is taking a good deal of responsibility for what happened, there are still many loose ends that need to be resolved - this being one of them.
Dec 15, 2006, 5:27 am
#729
Join Date: Jun 2004
Location: NYC
Programs: AA PLT (2MM+); Steerage in most other airline programs; SPG GLD; heckuva guy
Posts: 520
Mr. Schnyder firmly told me he would not honor 8 of my unentered certificates (only after he received the vouchers through the mail), because it was 8 more than the number of cheese wheels actually purchased (as shown on the sales receipt). This happened because some packages had two certificates.
Insist that your certificates get redeemed in full.
Goph
Dec 15, 2006, 5:53 am
#730
Join Date: Aug 2003
Posts: 2,368
redacted
Last edited by shoodawg; Jan 12, 2009 at 8:29 pm
Dec 15, 2006, 3:53 pm
#731
Join Date: Apr 2006
Location: New York City/NY22
Programs: AA Platinum 2.3MM (Lifetime PLT)
Posts: 5,285
I believe that you are entitled to miles for those certificates, and that the burden of proof lies with them to prove that you DIDN'T buy them prior to Dec 7th. They changed the T&C's. Any one who bought cheese before Dec 7th but does not have a receipt should STILL receive miles, since they complied with the T&Cs as they existed when the offer was consummated. There was NO T&C limiting redemption to one certificate per purchase. Therefore, if I was to open a package and find multiple certificates in it, I would expect every one of those certificates to be honored. That there were multiple certificates in your package is their fault. It is not your fault that you found multiples, and the offer clearly stated that each code was worth 500 miles. They owe you an additional 4,000 miles.
Insist that your certificates get redeemed in full.
Goph
Insist that your certificates get redeemed in full.
Goph
Who says I need to prove how I acquired title to any personal property? Maybe I got it as a GIFT! Then, what?
Last edited by Landing Gear; Dec 15, 2006 at 4:11 pm
Dec 15, 2006, 4:06 pm
#732
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Very amusing thread
I hadn't been reading this, but was wondering why it was nearing 1000 responses. Sounds like another thread we had a while back on some company reneging on certs worth a few miles. I don't recall how that one worked out.
Good luck to y'all in getting the miles. You've certainly worked hard enough to earn them ^
Cheers.
Good luck to y'all in getting the miles. You've certainly worked hard enough to earn them ^
Cheers.
Dec 15, 2006, 4:12 pm
#733
Join Date: Apr 2006
Location: New York City/NY22
Programs: AA Platinum 2.3MM (Lifetime PLT)
Posts: 5,285
I hadn't been reading this, but was wondering why it was nearing 1000 responses. Sounds like another thread we had a while back on some company reneging on certs worth a few miles. I don't recall how that one worked out.
Good luck to y'all in getting the miles. You've certainly worked hard enough to earn them ^
Cheers.
Good luck to y'all in getting the miles. You've certainly worked hard enough to earn them ^
Cheers.
Dec 15, 2006, 9:03 pm
#734
FlyerTalk Evangelist
Join Date: Aug 2003
Location: MSY (finally); previously NYC, BOS, AUH
Programs: AA EXP, 6MM; BA GLD
Posts: 17,248
I hadn't been reading this, but was wondering why it was nearing 1000 responses. Sounds like another thread we had a while back on some company reneging on certs worth a few miles. I don't recall how that one worked out.
Good luck to y'all in getting the miles. You've certainly worked hard enough to earn them ^
Cheers.
Good luck to y'all in getting the miles. You've certainly worked hard enough to earn them ^
Cheers.
Dec 16, 2006, 12:18 am
#735
Join Date: May 2004
Programs: Various Programs of Interest & LT Collector.
Posts: 1,483
Here's a reason why its interesting. I should be getting 100k miles when all is said and done at one cent each.
Sure it took some trips and time but it felt like a game and some fun while it lasted.
Quite nice. I just wish it lasted longer to get more
Sure it took some trips and time but it felt like a game and some fun while it lasted.
Quite nice. I just wish it lasted longer to get more