Swiss Knights Fondue and Cheese purchase for AA miles master thread.
#406
Join Date: Dec 2001
Location: Coconut Creek, FL
Programs: AA Lifetime Platinum-2 MM Starwood Plat,Delta DM
Posts: 964
This company has some real problems coming. AA is not going to want the complaints from flyertalkers who will complain to them as well over the promo. You wonder what agreement AA had with the cheese company. Their website shows all dead pages on their products in a directory named AA.
Rob
Rob

#407
Join Date: May 2005
Location: here
Posts: 1,832
...
who owns Emmi by the way? is it part of some larger conglomerate?

#409
Join Date: May 2005
Location: here
Posts: 1,832
If you are just planning on taking yours back, then please stop discouraging the planning that we now need to do in order to get this company to honor their commitment.
Last edited by martian; Dec 1, 06 at 6:05 pm

#410
Join Date: Apr 2006
Location: New York City/NY22
Programs: AA Platinum 2.3MM (Lifetime PLT)
Posts: 5,284
companies have been successfully sued for much more minor offense than this? How is this anything other than plain and simple illegal?
If you are just planning on taking your back, then please stop discouraging the planning that we now need to do in order to get this company to honor their commitment.
If you are just planning on taking your back, then please stop discouraging the planning that we now need to do in order to get this company to honor their commitment.

#411
Original Poster
Join Date: Jul 2006
Posts: 256
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Last edited by tmcneill; Sep 9, 12 at 11:39 am

#412
Join Date: Apr 2000
Posts: 494
T&c
Swiss Knight Fondues and Snack Wedges are made with 100% natural cheese and real milk for a naturally better taste. You’ll find dozens of ways to enjoy them – and dozens of ways to use your high-quality Swiss Army Knife. Please allow 2-3 weeks for delivery. There is a limit of one (1) redemption per person or household.
In the event that there is a dispute about the validity of the code,
you may be required to submit the actual package code to
Emmi USA for verification.
See what the website says...I have a feeling that whoever has input the codes, they have not gone anywhere and they might ask you to submit the certs by mail for verification. Also check out thier HQ website..http://www.emmi.ch/english/home/
http://www.emmi.ch/english/investor-relations/contact/
In the event that there is a dispute about the validity of the code,
you may be required to submit the actual package code to
Emmi USA for verification.
See what the website says...I have a feeling that whoever has input the codes, they have not gone anywhere and they might ask you to submit the certs by mail for verification. Also check out thier HQ website..http://www.emmi.ch/english/home/
http://www.emmi.ch/english/investor-relations/contact/
Last edited by ngupta; Dec 1, 06 at 6:33 pm

#413
Join Date: Apr 2006
Location: New York City/NY22
Programs: AA Platinum 2.3MM (Lifetime PLT)
Posts: 5,284
Wow! I am floored over this crap. This shows what bad judge I have. See my post from yesterday. I am constantly being an optomistic and giving people the benefit of the doubt. No more. I feel like an idiot.
What is going on with AAdvantage Marketing? Do they just string their food partners along like dopes? Come on, Pudding Guy's deal happened years ago and AAdvantage Marketing knows well all about Flyertalk. Why would they set up Emmi with out at least giving them some indication about what could happen? I mean, you had Dannon water last year, USA Today, Healthy Choice on and on. All promos where people where able to get large quantities of miles for what we all consider to be a bargain. I blame AAdvantage Marketing just as much or even more as Emmi. Either this is that way AAdvantage Marketing operates (unethical) or someone there needs to get fired for being an idiot.
I personally snuck the last of my codes in last night. 187 in all split between my wife and I. I am still not confident that any of these miles will post. He'll I don't even have any proof that the codes actually got through to Emmi. This is unacceptable. An that Swiss Army knife thing - how hokey an offer is that?
What is going on with AAdvantage Marketing? Do they just string their food partners along like dopes? Come on, Pudding Guy's deal happened years ago and AAdvantage Marketing knows well all about Flyertalk. Why would they set up Emmi with out at least giving them some indication about what could happen? I mean, you had Dannon water last year, USA Today, Healthy Choice on and on. All promos where people where able to get large quantities of miles for what we all consider to be a bargain. I blame AAdvantage Marketing just as much or even more as Emmi. Either this is that way AAdvantage Marketing operates (unethical) or someone there needs to get fired for being an idiot.
I personally snuck the last of my codes in last night. 187 in all split between my wife and I. I am still not confident that any of these miles will post. He'll I don't even have any proof that the codes actually got through to Emmi. This is unacceptable. An that Swiss Army knife thing - how hokey an offer is that?
For Account Management, Marketing, and Other Issues:
AAdvantage® Business Development
e-mail: [email protected]
Telephone: 1-817-931-1412
AAdvantage® Business Development
e-mail: [email protected]
Telephone: 1-817-931-1412

#414
Join Date: Apr 2006
Location: New York City/NY22
Programs: AA Platinum 2.3MM (Lifetime PLT)
Posts: 5,284
Also check out thier HQ website..http://www.emmi.ch/english/home/
http://www.emmi.ch/english/investor-relations/contact/
http://www.emmi.ch/english/investor-relations/contact/
http://appsext5.dos.state.ny.us/corp...results_page=0
(Apologies for the long URL. It would not format with the FT software.)
Last edited by Landing Gear; Dec 1, 06 at 6:43 pm Reason: Link messed up

#415
Join Date: May 2005
Location: here
Posts: 1,832
From https://www.orderaamiles.com/, the website for companies that order AA miles for promotional purposes, previously mentioned in this thread by another poster:
For Account Management, Marketing, and Other Issues:
AAdvantage® Business Development
e-mail: [email protected]
Telephone: 1-817-931-1412
AAdvantage® Business Development
e-mail: [email protected]
Telephone: 1-817-931-1412
Could we get someone who posted on the first page of this thread to add all of these contacts to their post.
Ruth Stadelmann Kohler
Head Corporate Communications
Emmi Schweiz AG
Habsburgerstrasse 12
CH-6002 Luzern
T +41 41 227 28 42
F +41 41 227 26 37
ruth.stadelmann(at)emmi.ch
Stephan Wehrle
Media & Investor Relations
Emmi Schweiz AG
Habsburgerstrasse 12
CH-6002 Luzern
T +41 41 227 27 86
F +41 41 227 26 37
stephan.wehrle(at)emmi.ch
Emmi Web contact form:
http://www.emmi.ch/english/kontakt-multi/
Emmi USA
704 Executive Blvd.
Valley Cottage, NY 10989
Phone: (845) 268-9990
Fax: (845) 268-9991
DOS Process (Address to which DOS will mail process if accepted on behalf of the entity)
EMMI (USA), INC.
704 EXECUTIVE BOULEVARD
VALLEY COTTAGE, NEW YORK, 10989
Chairman or Chief Executive Officer
PAUL SCHILT
704 EXECUTIVE BLVD
VALLEY COTTAGE, NEW YORK, 10989
Principal Executive Office
EMMI (USA), INC.
704 EXECUTIVE BLVD
VALLEY COTTAGE, NEW YORK, 10989
................from http://72.14.203.104/search?q=cache:...s&ct=clnk&cd=3
OND O FOODS HANNAH GOLDFARB LLC EMMI (USA) INC.
7855 BOULEVARD E APT 20J 67 PARKER AVE 704 EXECUTIVE BLVD. STE I
NORTH BERGEN NJ 07047 NEW CITY NY 10956 VALEY COTTAGE NY 10989
201-868-0564 203-226-1500 845-268-9990
DONALD THOMPSON IRENE ROSS JAMES DELAURENTIS
....................
AA:
For Account Management, Marketing, and Other Issues:
AAdvantage® Business Development
e-mail: [email protected]
Telephone: 1-817-931-1412
Media contacts:
Network/Cable Television
ABC News
77 W. 66 St., New York, NY 10023
Phone: 212-456-7777
General e-mail: [email protected]
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Phone: 212-975-4321
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Email forms for all CBS news programs
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CNN
One CNN Center, Box 105366, Atlanta, GA 30303-5366
Phone: 404-827-1500
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Email forms for all CNN news programs
Fox News Channel
1211 Ave. of the Americas
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Phone: (212) 301-3000
Fax: (212) 301-4229
[email protected]
List of Email addresses for all Fox News Channel programs
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FOX Report with Shepard Smith: [email protected]
The O'Reilly Factor: [email protected]
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List of Email addresses for all NBC news programs
NBC Nightly News with Tom Brokaw: [email protected]
NBC News' Today: [email protected]
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MSNBC
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Phone: (201) 583-5000
Fax: (201) 583-5453
CNBC
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Phone: (201) 585-2622
Fax: (201) 583-5453
List of Email addresses for all MSNBC news programs
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MSNBC Reports with Joe Scarborough: [email protected]
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Morning Edition: [email protected]
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1270 Avenue of the Americas, NY 10020
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Phone: 212-556-1234
Fax: 212-556-3690
D.C. Bureau phone: 202-862-0300
Letters to the Editor (for publication): [email protected]
Write to the news editors: [email protected]
New York Times Contact Information by Department
How to Contact New York Times Reporters and Editors
USA Today
7950 Jones Branch Dr., McLean, VA 22108
Phone: 800-872-0001 or 703-854-3400
Fax: 703-854-2165
Letters to the Editor: [email protected]
Give feedback to USA Today
The Wall Street Journal
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Phone: 212-416-2000
Fax: 212-416-2658
Letters to the Editor: [email protected]
Comment on News Articles: [email protected]
The Washington Post
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Letters to the Editor: [email protected]
Ombudsman: [email protected]
Contact Washington Post Writers and Editors
Magazines
Newsweek
251 W 57th Street, New York, NY 10019
Phone: 212-445-4000
Fax: 212-445-5068
Letters to the Editor: [email protected]
Time
Time & Life Bldg., Rockefeller Center, New York, NY 10020
Phone: 212-522-1212
Fax: 212-522-0323
Letters to the Editor [email protected]
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Phone: 202-955-2000
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Letters to the Editor [email protected]
News Services / Wires
Associated Press
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Partial Contact Information for the Associated Press by Department and Bureau
Reuters
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Reuters Editorial Feedback
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Telephone: 202.898.8000
FAX: 202.898.8057
Comment and Tips: [email protected]
Scott McCartney, writer of "The Middle Seat" column in the Wall Street Journal: [email protected]
Joe Sharkey, writer of the "Business Travel" column in the New York Times: [email protected]
Asa Aarons is the consumer reporter at WNBC-TV and the host of the segment, "Ask Asa." http://www.wnbc.com/askasa/2015419/detail.html
Kirstin Cole is the consumer reporter at WCBS-TV and does a feature called "Scam Alert." http://wcbstv.com/consumer
Tappy Phillips is the consumer reporter at WABC-TV and does reports called "7 on Your Side." http://abclocal.go.com/wabc/story?se...res&id=3395630
At WNYW (Fox 5), "Arnold Diaz brings you 'Shame, Shame, Shame', uncovering people who are involved in potentially shady dealings."
http://www.myfoxny.com/myfox/MyFox/html/fox_5_shame.jsp
........................................
email from EMMI:
From: [email protected]
Date: Sun, 12 Nov 2006 12:40 PM
To: rrgg
Subject: RE: Emmi Promotion with American Airlines
Dear rrgg,
Thank you for contacting EMMI USA regarding our American Airlines Promotion. Since you are purchasing each product along with the individual code, there is no limit to the number of codes you can redeem.
Enjoy our cheese...
Sincerely,
Daniel Schnyder
--------------------------------------------------------------------------------
From: rrgg
Sent: Sun 11/12/2006 12:13 PM
To: Info
Subject: Emmi Promotion with American Airlines
Hi,
I saw that Swiss Knight Fondue and Snack Wedges contain a code for bonus miles with American Airlines. Could you please tell me if there is a limit to the number of codes I can redeem?
Thank you!
Sincerely,
rrgg
Date: Sun, 12 Nov 2006 12:40 PM
To: rrgg
Subject: RE: Emmi Promotion with American Airlines
Dear rrgg,
Thank you for contacting EMMI USA regarding our American Airlines Promotion. Since you are purchasing each product along with the individual code, there is no limit to the number of codes you can redeem.
Enjoy our cheese...
Sincerely,
Daniel Schnyder
--------------------------------------------------------------------------------
From: rrgg
Sent: Sun 11/12/2006 12:13 PM
To: Info
Subject: Emmi Promotion with American Airlines
Hi,
I saw that Swiss Knight Fondue and Snack Wedges contain a code for bonus miles with American Airlines. Could you please tell me if there is a limit to the number of codes I can redeem?
Thank you!
Sincerely,
rrgg
Would anyone like to write a sample complaint letter about this that we can all send out to all of these adresses? Lets let them have some full mailboxes on Monday morning so that they can have a long hard thought about what they are doing here.
Last edited by martian; Dec 1, 06 at 11:21 pm

#416
Join Date: Dec 2003
Location: San Francisco
Programs: UA 1K MM, AA EXP, US CP, *W Plat, Hyatt Plat, Marriott Silver, HH Gold
Posts: 449
Would anyone like to write a sample complaint letter about this that we can all send out to all of these adresses? Lets let them have some full mailboxes on Monday morning so that they can have a long hard thought about what they are doing here.

#417
Join Date: Aug 2001
Location: IN and NV
Posts: 1,006
Customer Care seems to be a company concern. They have been around a long time and will hopefully make good on this promotion.
Paul Schilt CEO of Emmiusa had this to say in a September 06 Swiss American Chamber of Commerce newsletter
excerpt from this publication - http://www.amcham.ch/chamber/content...eptember06.pdf
Paul, you must be very pleased with Emmi’s standing in the United States. Your products can be found in many local super markets. How do you want to increase Emmi’s already strong market penetration?
The success of Emmi USA is based on four pillars to support our long-term growth strategy: Product innovation, customer care, brand recognition and international outreach.
Paul Schilt CEO of Emmiusa had this to say in a September 06 Swiss American Chamber of Commerce newsletter
excerpt from this publication - http://www.amcham.ch/chamber/content...eptember06.pdf
Paul, you must be very pleased with Emmi’s standing in the United States. Your products can be found in many local super markets. How do you want to increase Emmi’s already strong market penetration?
The success of Emmi USA is based on four pillars to support our long-term growth strategy: Product innovation, customer care, brand recognition and international outreach.

#418
Join Date: May 2005
Location: here
Posts: 1,832
Everyone should also make sure to file with the better business bureaus: http://lookup.bbb.org/

#419
Join Date: Nov 2006
Posts: 11
Hi Guys,
Emmi is I think owned by Gerber!!! There is no way they can get away with a fraud like this. Now there should be a race about which lawyer files the Class Action and get into process of making big bucks.
I am confident that we'll get miles or the cost of miles... A swiss Knife will be a plus in addition....I won't be happy with just getting money back.
I don't think its AA fault in any way. But they might help!!!
I'll suggest, hold your horses guys... they can't get away with this scam!!
Emmi is I think owned by Gerber!!! There is no way they can get away with a fraud like this. Now there should be a race about which lawyer files the Class Action and get into process of making big bucks.
I am confident that we'll get miles or the cost of miles... A swiss Knife will be a plus in addition....I won't be happy with just getting money back.
I don't think its AA fault in any way. But they might help!!!
I'll suggest, hold your horses guys... they can't get away with this scam!!

#420
Join Date: May 2005
Location: here
Posts: 1,832
Hi Guys,
Emmi is I think owned by Gerber!!! There is no way they can get away with a fraud like this. Now there should be a race about which lawyer files the Class Action and get into process of making big bucks.
I am confident that we'll get miles or the cost of miles... A swiss Knife will be a plus in addition....I won't be happy with just getting money back.
I don't think its AA fault in any way. But they might help!!!
I'll suggest, hold your horses guys... they can't get away with this scam!!
Emmi is I think owned by Gerber!!! There is no way they can get away with a fraud like this. Now there should be a race about which lawyer files the Class Action and get into process of making big bucks.
I am confident that we'll get miles or the cost of miles... A swiss Knife will be a plus in addition....I won't be happy with just getting money back.
I don't think its AA fault in any way. But they might help!!!
I'll suggest, hold your horses guys... they can't get away with this scam!!
