Holding an award reservation
Feb 21, 2006, 9:09 am
#1
Original Poster
Join Date: Jun 2004
Location: SFO
Programs: AA PLT; UA Gold
Posts: 5,378
Holding an award reservation
I just went through AA.com to make an award reservation and noticed that the screen that allows me to PURCHASE or HOLD said the hold was 24 hours. I thought award reservations could be held for 2 weeks, not 24 hours.
Did this change recently? Or is the screen wrong, giving information about holding revenue ticket reservations as opposed to award reservations?
Thanks.
Did this change recently? Or is the screen wrong, giving information about holding revenue ticket reservations as opposed to award reservations?
Thanks.
Feb 21, 2006, 9:33 am
#2
Join Date: Oct 2005
Location: DFW
Programs: AA EXP 4MM
Posts: 396
I made a reservation on Sunday for a November trip- it gave me 2 weeks. The only time I have seen the 24 hours if for trips were for the same week.
Mar 4, 2006, 12:29 am
#3
Join Date: Jan 2006
Location: SEA
Programs: AA Platinum, AS MVPG
Posts: 132
I just held a reservation and it said "hold for 24 hours" but when I went to the next screen, it had 2 weeks.
Mar 4, 2006, 12:34 am
#4
Original Poster
Join Date: Jun 2004
Location: SFO
Programs: AA PLT; UA Gold
Posts: 5,378
Yeah, I guess I should have followed up on this thread -- the bottom line is that as Stein said, the hold/purchase screen incorrectly says the hold is 24 hours, but once you click "hold," the next screen says you have two weeks.