Mailing address for baggage claim

 
Old Oct 24, 05, 1:18 pm
  #1  
Original Poster
 
Join Date: Aug 1999
Location: South of STL
Programs: AA-EXP 3 Million Miler, HHonors Diamond (old school) Hertz Presidents Circle, CO-MM, now done.
Posts: 284
Mailing address for baggage claim

I need to send AA a claim for damaged luggage, with receipts, they keep replying via e-mail that receipts are needed, and I don't have a scanner.

Anyone have a physical address?
jaguar99 is offline  
Old Oct 24, 05, 1:41 pm
  #2  
 
Join Date: Sep 2004
Location: MSP (and will only fly NWA in re-routes if I HAVE to)
Programs: AA EXP (4.5MM), hotel programs as needed
Posts: 5,800
Easiest solution would be to take the paperwork (copies) of the receipts and baggage claim and head back to your friendly airport! I see you are STL .. that would be the simplest solution! Let them take care of it!

I guess the next question I have is WHY did you have the bag repaired?? In all cases (I lost count) where AA damaged/destroyed by luggage I simply took the empty bag back to the airport with the claim paperwork and said 'HERE Fix it!' and they did! Granted I was sans bag for a while (but as an EXP you gotta think of luggage as an expendible investment and have a couple of extra bags!).

In several cases, the damage was so severe I got a brand new bag! I have never had a complaint with AA Baggage repair .. I just let THEM take care of all the details!
JGR01 is offline  
Old Oct 24, 05, 2:34 pm
  #3  
FlyerTalk Evangelist
 
Join Date: May 2001
Location: South Bend, IN
Programs: AA EXP 3 MM; Marriott Bonvoy Lifetime Titanium Elite
Posts: 17,558
I generally find it easier to check my bags if I want them to end up in baggage claim. Mailing them is just much more expensive and, let's be honest, no more reliable than airline baggage handling.
PresRDC is offline  

Thread Tools
Search this Thread