Priority Order for getting bumped up on International Flight?
#16
FlyerTalk Evangelist
Join Date: May 1998
Location: Massachusetts, USA; AA Plat, DL GM and Flying Colonel; Bonvoy Platinum
Posts: 24,233
Originally Posted by Paulo
I was wondering if double-ups happen...
Double op-ups, as far as I know or have heard, never happen, nor IMHO should they: better to upgrade two people one cabin each than to move someone from Y to F while leaving all the J pax where they are.
#17
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,227
Originally Posted by Paulo
I was wondering if double-ups happen. I was flying on a fairly discounted paid J to F (as plat) on LHR-JFK a few weeks ago, and I assumed that it was sort of a domino effect - Y oversold so bump somebody to J, and in turn you have to bump a J to F.
But I guess it is possible that J was the source of the overselling, although I would still think they would have found someone to upgrade on a higher fare than mine.
#18
Join Date: Dec 2003
Location: NYC
Posts: 6,429
Originally Posted by Efrem
Double op-ups, as far as I know or have heard, never happen, nor IMHO should they: better to upgrade two people one cabin each than to move someone from Y to F while leaving all the J pax where they are.
#19
Join Date: Feb 2003
Location: NY
Posts: 185
The last time I flew jfk lhr they upgraded all plt's but not me (exp) i was asuming they paid more for the ticket.
eli
eli
#20
Join Date: Jul 2004
Location: TUL
Programs: AA GLD,DL,UA
Posts: 306
Originally Posted by jimorr67
All you have to say is, "you know, if you need to clear some space in coach, I am willing to take a first class seat - to help you out." This should be accompanied by your best winning smile.
It works amazingly often, even before I made it to EXP.
It works amazingly often, even before I made it to EXP.
This is why I fly AA and work to keep my PLAT status.
And as a further benefit, my CDG-FCO flight on a separate ticket was oversold, but when I went to the Air France business class check-in, put down the AA MIA-CDG business boarding pass, they got me on the flight.
Last edited by Kneel; Sep 4, 2005 at 4:54 pm
#21
Join Date: Feb 2005
Posts: 1
Last December, my wife and I (both plats) were lucky recipients of a bona-fide double-bump on BOS-LHR.
Starting out with deep discount Y fares, I checked aa.com on the afternoon of departure to discover that we had already been bumped to J. A nice start to the holiday...
...but at check-in, after some tapping, the agent handed us crisp F boarding passes. Even he was surprised and told us the name of the GA who worked the magic.
I never did get a chance to say thanks to the chap, but I hope to get a chance to repay the karma in future.
ps: we were also bumped Y-J on the return leg AA really does rock in this regard!
Starting out with deep discount Y fares, I checked aa.com on the afternoon of departure to discover that we had already been bumped to J. A nice start to the holiday...
...but at check-in, after some tapping, the agent handed us crisp F boarding passes. Even he was surprised and told us the name of the GA who worked the magic.
I never did get a chance to say thanks to the chap, but I hope to get a chance to repay the karma in future.
ps: we were also bumped Y-J on the return leg AA really does rock in this regard!
#22
Join Date: Aug 2005
Location: London
Programs: AA Plat, BA Blue
Posts: 55
Originally Posted by FlyACN
I have to ask this... How did you "ask" to be upgraded? did you just say "hi, i want an upgrade?!" It's been my experience that people hunting for the op-up are the least likely to get it... Unless they hunt smartly by having status and booking a full flight, knowing op-ups are likely.
#23
FlyerTalk Evangelist
Join Date: Feb 2005
Posts: 10,948
Originally Posted by JGR01
The proper phrase (I was told this by a Flagship staffer) .. is to ask 'do you need to roll over any seats?'
While rollover can mean Y to J or J to P .. you are not being specific. You are using the 'person in knowledge' phrase. AND you are not using the whiny phrase 'upgrade' that everyone knows!
THEN if they bite, thinking 'hmm this person knows about roll over and yes we have overbooked coach' .. they will possibly ask for your boarding pass. If you are in J .. they may say 'yes but J has enough room' which will mean no J to P moves.
While rollover can mean Y to J or J to P .. you are not being specific. You are using the 'person in knowledge' phrase. AND you are not using the whiny phrase 'upgrade' that everyone knows!
THEN if they bite, thinking 'hmm this person knows about roll over and yes we have overbooked coach' .. they will possibly ask for your boarding pass. If you are in J .. they may say 'yes but J has enough room' which will mean no J to P moves.
#24
Join Date: Nov 2005
Location: Dallas, TX
Programs: AA 2MM PLT, SPG Platinum, Hyatt Platinum, Marriott Silver, Hilton Gold
Posts: 425
Originally Posted by ijgordon
Doesn't sound like you're talking about a double op-up. You paid for J (regardless of discount) and were op-upped one class to F. A double op-up would be if you had paid for Y and eventually found yourself in F, most likely because you had already upgraded Y->J with miles or eVIPs.
They generally don't oversell J, so it was likely that Y was oversold, but they had to move people out of J into F to make room for the op-ups from Y to J. It's still a mystery exactly how they choose who gets op-upped. May be by status and/or fare paid, or may be luck. It's probably up to the gate agent. It may have to do with whether they need the specific seat you're assigned to.
They generally don't oversell J, so it was likely that Y was oversold, but they had to move people out of J into F to make room for the op-ups from Y to J. It's still a mystery exactly how they choose who gets op-upped. May be by status and/or fare paid, or may be luck. It's probably up to the gate agent. It may have to do with whether they need the specific seat you're assigned to.
#25
Join Date: Jan 2006
Posts: 1,296
Originally Posted by Efrem
Yes, they do. I was on a deep-discount Web special ORD-LHR, had upgraded to J with a VIP, and was moved to F when they rolled the cabins forward. However, they're extremely rare.
Double op-ups, as far as I know or have heard, never happen, nor IMHO should they: better to upgrade two people one cabin each than to move someone from Y to F while leaving all the J pax where they are.
Double op-ups, as far as I know or have heard, never happen, nor IMHO should they: better to upgrade two people one cabin each than to move someone from Y to F while leaving all the J pax where they are.
One bit of advice having observed gate agents for AA963 DFW-GRU for around 5 years: if your cabin is oversold, or another flight to your destination has been cancelled and there will thus be a lot of reroutes on your flight, do your best to get the agent to take your original boarding pass from you. Half the time I saw agents and supervisors simply start upgrading the boarding passes they already had rather than bothering to look at any lists or PNR's. If you haven't been called by the time the plane boards, go back to the desk and try to get a different agent and tell them one agent was working on your upgrade. A lot of times the second agent will process the upgrade and put in your record locator that it was "per XXX instructions," naming the other agent, so they are covered if that flight gets audited. This is much easier if you wait until boarding begins and things start getting hectic.
#26
Join Date: Jul 2004
Location: Fll/mia/bkk
Programs: AA explt, 5 million miler
Posts: 206
My flight Lax-Lhr 2/17 is oversold in y and j, with only 2 seats available in f. Seriously doubt my vip will clear as there is nowhere to upgrade us to. So I'm going for the bump and then try for a different flight