AA should look at BA's business model
#16
FlyerTalk Evangelist
Join Date: May 2004
Location: Soon to be LEGT
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BA doesn't make any profits on unrestricted routes (i.e. within the EU). All of its profits come from longhaul and a handful of restricted shorthaul markets (e.g. DME, LED, KBP, IST). Also, as has been mentioned already, LON is a very big if not the biggest O/D market in the world, and even attracts flyers from other places in England and Wales, which means that BA doesn't have to transfer many people and suffer associated costs (reduced yield, more lost luggage, extra compensation for missed connections etc).
This is what drives the high fares that BA charges (many pax are willing to pay a nonstop premium) and the stingy FFP, especially in the UK market where elite qualification requirements are almost absurd (what's the point of giving loyalty incentives to people who anyway have to fly BA unless they want every flight of theirs to go via AMS/CDG/FRA?).
Therefore the BA model cannot be copied by AA or anyone else, unless they can get a zillion slots and flight rights to just about everywhere in one of the world's top 3 O&D markets.
This is what drives the high fares that BA charges (many pax are willing to pay a nonstop premium) and the stingy FFP, especially in the UK market where elite qualification requirements are almost absurd (what's the point of giving loyalty incentives to people who anyway have to fly BA unless they want every flight of theirs to go via AMS/CDG/FRA?).
Therefore the BA model cannot be copied by AA or anyone else, unless they can get a zillion slots and flight rights to just about everywhere in one of the world's top 3 O&D markets.
#17
Join Date: Feb 2004
Location: Caerdydd
Posts: 1,987
Originally Posted by Tango
AA's doemstic first class is much better than BA's European front cabin. If AA upgraded their international F and J cabins to BA levels and lowered their domestic F cabins to BA's level, what would happen?
But please don't go away AA...as long as I can book my BA tickets through AA.com cheaper than on BA.com I still love you!
#18
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Join Date: Dec 2001
Posts: 538
Originally Posted by graraps
Therefore the BA model cannot be copied by AA or anyone else, unless they can get a zillion slots and flight rights to just about everywhere in one of the world's top 3 O&D markets.
#19
Join Date: Feb 2003
Location: Berkeley, CA
Posts: 2,290
Originally Posted by wannabe
BAs domestic-equivalent F is a lot worse in my opinion than typical AA coach
I think an important point about the differentiation in seating product is that core US domestic routes tend to be trans/mid-cons. On these 3-4 hour flights, seating comfort begins to be an important factor. The core business routes for BA, on the other hand are BRU, CDG, FRA, FCO, MIL, MAD, EDI, ZRH, etc. These flights barely scrape two hours (some are 40 minutes!) -- for me, at least, lounge access on the ground, a selection of free papers and a decent meal in flight are more important than extra pitch and a big chair.
I would add that medium-haul flights, such as ATH, IST, DME and the like, are a different kettle of fish, and BA's J product is a let down here.
#20
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Join Date: Mar 1999
Posts: 12,097
Originally Posted by jamespvg
[...]These flights barely scrape two hours (some are 40 minutes!) -- for me, at least, lounge access on the ground, a selection of free papers and a decent meal in flight are more important than extra pitch and a big chair.
#21
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Join Date: Sep 2003
Posts: 5,735
Originally Posted by ramraideruk
Originally Posted by wannabe
1) BAs domestic-equivalent F is a lot worse in my opinion than typical AA coach,
The achilles heel in the BA Club Europe service are those flights 3+ hours long which still feature a standard CE seat. These are Larnaca, Athens, Moscow and Istanbul.
However, you would be hard pressed to justify a flat bed on these services as little sleeping is involved.
Flat beds do operate, however, on medium haul Cairo and (most of the time) the Tel Aviv service, which are ideal if connecting from a longhaul.
New 2-2 seats are being trialled on board two aircraft this month, so maybe, particularly on these longer flights in the future, we might see larger seats more akin to AA F seats.
Originally Posted by JohnMD
But BA certainly does look to be on the way to profitability.
British Airways today announced a pre-tax profit of £415 million for the year to March 31, 2005 (2004: £230 million profit). There was a pre-tax profit for the fourth quarter of £5 million (2004: £45 million profit).
Operating profit for the year was £540 million (2004: £405 million profit). The operating margin was 6.9 per cent (2004: 5.4). The operating profit for the fourth quarter was £40 million (2004: £32 million profit).
Net debt at £2.9 billion fell by £1.2 billion during the year and is at its lowest level since 1993. Cash inflow, before financing, was £1.2 billion, an increase of £307 million.
I think AAs business plan, such as it is, is geared to local hub and spoke markets and a tied customer base of government mandated flying and loyal FFers like us. Plus the journeys are generally longer, and this is where a bigger seat is of importance.
BA has recently had a much more competitive environment, with trains and the car a realistic alternative for shorter journeys (even to northern European cities) in a way that is not the case in the USA, and so shorthaul is a more basic offering for premium pax, bolstered by perks like superior lounges and ticket flexibility on the ground and "soft" offerings like champagne in the air.
I flew Song up to Boston from Tampa last week, my first Song experience, and while I used to favour AA for domestic travel, I will consider others in future.
The Live TVs on Song, In Flight Martinis and fun crew really impressed me, despite the seat, but then I paid just $98 one way, purchased the week before. Still earned full miles to Virgin as well.
Comparing the two is like comparing Catholicism and Judaism. There, that should put the cat among the Pigeons. Let's just hope the pigeons are kosher!
Last edited by apudme; Jun 11, 2005 at 1:31 am
#22
Join Date: Nov 2003
Location: JFK/LGA
Programs: AA EXP/5 MM, BA Blue Bayou, HH LT Diamond
Posts: 5,827
Model Shmodel
Forget BA's business model- AA needs to take a page from BA.com with respect to searching for upgrade availability. BA.com gives you the availability for an entire month. (and only 25,000 miles rt Y+ to flat J for US-Europe with no copay- fare is ~$1,200 for August travel.) And in August for 2 seats there is wide open availability- vs. waiting for 2 weeks prior to travel for VIPs to clear. It has been a dozen years since I took anything but AA across the pond. (I have flown BA J/F LHR-Asia.) But for this trip to Europe BA is looking pretty strong. Kinda sad.
#23
Join Date: Feb 2003
Programs: Sir CT-UK - Streaker pour les autres.
Posts: 5,900
Originally Posted by pauleeepaul
Forget BA's business model- AA needs to take a page from BA.com ........