Losing miles towards elite upgrades
Feb 21, 2005, 2:27 pm
#1
Original Poster
Join Date: Jun 2004
Location: ORD
Programs: AA Plat
Posts: 7
Losing miles towards elite upgrades
I'm playing the "search is down so please help" card here....
After a flight on 2/26 I will have 29,932 miles in my Miles Towards Gold/Plat/EXP Upgrades bucket. My next flight isn't until 3/05 so I will be 68 miles short of getting my 4 upgrades when they reset the counter Feb. 28.
I know in the past some of you have had luck in pleading your case to get at least partial upgrade credits for your remaining miles.
I'm hoping to try this, so who do I call...the Plat. desk? When do you suggest I place this call.. Feb 28?
Also, what success have people had in the past pleading for at least partial upgrade credits after the Feb 28 reset?
Thanks!
After a flight on 2/26 I will have 29,932 miles in my Miles Towards Gold/Plat/EXP Upgrades bucket. My next flight isn't until 3/05 so I will be 68 miles short of getting my 4 upgrades when they reset the counter Feb. 28.
I know in the past some of you have had luck in pleading your case to get at least partial upgrade credits for your remaining miles.
I'm hoping to try this, so who do I call...the Plat. desk? When do you suggest I place this call.. Feb 28?
Also, what success have people had in the past pleading for at least partial upgrade credits after the Feb 28 reset?
Thanks!
Feb 21, 2005, 2:35 pm
#2
Join Date: Sep 2002
Location: BWI
Programs: AA PLT and that's that!
Posts: 8,349
I've gotten them two years in a row. The first time I had to call several times and was still told no. Then I got a call back from the agent and she told me after reviewing my account, she found that I was elligible ... either 2 or 3 that time. Last year I got two after explaining basic mathematics to the agent on the phone.
Definitely give it a try. You are closer than I was either time. Should be good for at least 2 if not 3.
Definitely give it a try. You are closer than I was either time. Should be good for at least 2 if not 3.
Feb 21, 2005, 2:39 pm
#3
Join Date: Aug 2001
Location: Coppell, TX, USA
Posts: 163
AAdvantage Customer Service will help
You can call ACS toll free on the direct line, 800-421-0600. I wouldn't count on getting 4 upgrades, but you should get a couple. (and it shouldn't take several tries!)
Feb 21, 2005, 3:21 pm
#4
Join Date: Oct 2003
Location: DFW
Programs: AAdvantage LT GLD 1.806MM
Posts: 260
My wife has 39,326 miles towards upgrades, but does not have any travel scheduled before Feb 28th to push the counter over to the next 10,000. I've called twice to ask about partial credits on my wife's account (latest call today 2/21), but both agents have said no, that this is not a normal policy. The agent I spoke to today said that she saw I've called about this before, and that the answer is still no. Seems that my first inquiry a few weeks back was documented in my wife's AA account.
The responses I've been getting seem to be contrary to other FT'ers experiences. Should I have waited until after Feb 28th to call?
The responses I've been getting seem to be contrary to other FT'ers experiences. Should I have waited until after Feb 28th to call?
Feb 21, 2005, 3:37 pm
#5
Join Date: Jan 2005
Location: Dallas, TX/NYC
Programs: AAdvantage EXP (5.8MM Airpass) Delta Gold Medallion Marriott Platinum
Posts: 1,330
Originally Posted by AAMCI
My wife has 39,326 miles towards upgrades, but does not have any travel scheduled before Feb 28th to push the counter over to the next 10,000. I've called twice to ask about partial credits on my wife's account (latest call today 2/21), but both agents have said no, that this is not a normal policy. The agent I spoke to today said that she saw I've called about this before, and that the answer is still no. Seems that my first inquiry a few weeks back was documented in my wife's AA account.
The responses I've been getting seem to be contrary to other FT'ers experiences. Should I have waited until after Feb 28th to call?
The responses I've been getting seem to be contrary to other FT'ers experiences. Should I have waited until after Feb 28th to call?
Am I missing something? I thought AA stopped giving free upgrades based on miles but lowered the purchased cost. Or maybe I don't get them because they are free for EXP.
Feb 21, 2005, 3:42 pm
#6
Join Date: Feb 2004
Location: Central Florida
Programs: MR PL, Hyatt GP Diamond, HH Gold, UA Silver, WN A-LIst, National EE
Posts: 881
Correct, as an EXP you don't get them for free, but, from what I understand, you don't much need them, as you can upgrade any domestic flight on a space available basis.
Us lowly Plats still need to use our "stickers", and AA will give them to us in a block of 4 for every 10,000 miles flown during the membership year. I am not sure that I understand WHY they need to reset the clock on these, but I guess they feel like they are saving some money or some such. Oh well....
Stevekoe
Us lowly Plats still need to use our "stickers", and AA will give them to us in a block of 4 for every 10,000 miles flown during the membership year. I am not sure that I understand WHY they need to reset the clock on these, but I guess they feel like they are saving some money or some such. Oh well....
Stevekoe
Feb 21, 2005, 4:36 pm
#7
Join Date: Oct 2000
Location: FLL, over-inflated EGO due to EXP status
Posts: 4,519
Originally Posted by mjski
Also, what success have people had in the past pleading for at least partial upgrade credits after the Feb 28 reset?
Thanks!
Feb 21, 2005, 4:51 pm
#8
Join Date: Jun 2003
Location: Lewisville, TX USA
Programs: AA EXP 1MM; Hyatt Globalist; Bonvoy LT Ti; National EE; WDW Passholder
Posts: 838
Thank you for asking this question, mjski. I had been meaning to ask the same thing, as I've found the Google method of searching to be of absolutely zero value.
I'll be 82 miles short on 2/28. Guess I'll just have to call CS after my 2/28 flight posts to see what they tell me. Thanks, too, to YourAAdvantageVoice for posting the direct phone number!
Cheers,
LBBZman
I'll be 82 miles short on 2/28. Guess I'll just have to call CS after my 2/28 flight posts to see what they tell me. Thanks, too, to YourAAdvantageVoice for posting the direct phone number!
Cheers,
LBBZman
Feb 21, 2005, 5:54 pm
#9
Join Date: Jul 2003
Location: Seattle, WA
Programs: Marriott Titanium
Posts: 2,861
Google Search
I have had moderately good success getting Google Search to work. I particularly like that Google lets me search for two letter and three letter combinations, where FT search never will.
I have also resorted to a terribly tedious search technique. I KNEW a word in a thread title, so I went to the forum, typed Control F in my browser, searched for the word, and then kept stepping thru pages of the forum until I finally got my hit... on the 13th page!
I have also resorted to a terribly tedious search technique. I KNEW a word in a thread title, so I went to the forum, typed Control F in my browser, searched for the word, and then kept stepping thru pages of the forum until I finally got my hit... on the 13th page!
Feb 23, 2005, 9:40 am
#10
Join Date: Mar 2000
Location: Worcester, MA
Programs: AA PLT
Posts: 668
I started a thread on this topic a year ago, to see what kind of success people were having. I think (?) everyone who posted (many) got at least some upgrades, but the amounts varied wildly, from people who got 4 w/ only about 8k miles, to people who got two w/ nearly 10k. I am wondering whether they will be even stingier than usual this year, since they are nickel and diming just about everything else...Would surely save more money than eliminating pillows, for example...
Feb 23, 2005, 10:29 am
#11
Join Date: May 2001
Location: New York, Guayaquil LAN Premium Silver
Posts: 2,085
Thanks, YourAAdvantageVoice.
I managed to get 2 credits for 5,138 in Miles towards upgrades.
I managed to get 2 credits for 5,138 in Miles towards upgrades.
Feb 23, 2005, 1:00 pm
#12
Join Date: Jan 2004
Location: EXT, LHR & ORD
Programs: AA EXP MM, HH Diamond
Posts: 1,613
Moving on from that, I am awaiting a credit for BA "W" fare of 7000 miles which will take me over the next 10K. What happens if this posts AFTER 2/28 - will it count towards next year or will I automatically get an extra 4 stickers "backdated" ?
Feb 23, 2005, 1:33 pm
#13
Join Date: Oct 2004
Posts: 115
related question
on feb 27th i will have about 54000 miles towards the upgrades, but on the 28th i have an itin of las-lax-hkg. if the flight leaves on the night of the 28th, do the miles count towards last year or what? (i ask because i don't land in hkg due to time diff. until the 2nd of mar)
Feb 23, 2005, 1:39 pm
#14
Join Date: Dec 2001
Location: CP-ASEL,AMEL,G-IA in Tucson, Arizona, United States
Posts: 1,124
Originally Posted by lastplace
if the flight leaves on the night of the 28th, do the miles count towards last year or what? (i ask because i don't land in hkg due to time diff. until the 2nd of mar)
Feb 23, 2005, 4:10 pm
#15
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Originally Posted by holmedown
Moving on from that, I am awaiting a credit for BA "W" fare of 7000 miles which will take me over the next 10K. What happens if this posts AFTER 2/28 - will it count towards next year or will I automatically get an extra 4 stickers "backdated" ?
.Cheers.