Reservation booked on QR website, appears on aa.com

 
Old Oct 10, 15, 3:06 am
  #1  
Original Poster
 
Join Date: May 2002
Location: Valencia, Spain
Posts: 740
Reservation booked on QR website, appears on aa.com

Not sure if this is new, but I was just checking My Reservations on aa.com and saw two that I did not immediately recognise.
I soon realised that they were reservations that I had made on the Qatar website. They each included an AA segment, but I have never had reservations made outside of AA, show up automatically without me having to search for them using "Find a Reservation".

We used to complain that reservations made by phone with AA did not show up, or that reservations kept disappearing from My Reservations, so this seems to be an improvement.
NDFan is offline  
Old Oct 10, 15, 8:35 am
  #2  
TPJ
 
Join Date: Jun 2008
Programs: TK*G (E+), AA OWE (EXP), IHG Plat
Posts: 6,386
I would say - as expected. Even while QR reservation is made and ticketed in Amadeus (that QR uses), AA segments (plus other segments as 'info only') are transferred to SABRE and controlled by AA in SABRE. I guess your AAdvantage FF number is added by QR to the Amadeus record, so AA/SABRE can recognize the reservation as yours...

As an ex US CP, I have to say that comparing to US, AA IT solutions are state of the art
TPJ is offline  

Thread Tools
Search this Thread