paid J peace of mind [downgauged - lost 4 J seats]
Oct 1, 2015, 7:50 pm
#31
Original Poster
Join Date: Jan 2004
Location: NY
Programs: AA, Hilton
Posts: 1,575
AAgent says its a weird glitch, placed me on hold and called technical support.
got back on the phone to say they expect the AC equipment to change again and we would be able to assign seats again. Also said with paid business, we are on the flight.. HUACA?
got back on the phone to say they expect the AC equipment to change again and we would be able to assign seats again. Also said with paid business, we are on the flight.. HUACA?
Oct 1, 2015, 8:04 pm
#32
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,581
I would suggest phoning AA and just asking what the fare basis is
If concerned about the overbooking state, the safest bet might simply be to cancel and rebook on another carrier. Copa has business class availability showing via Panama City or Jetblue has a nonstop flight if prepared to go economy
Last edited by Dave Noble; Oct 1, 2015 at 8:11 pm
Oct 1, 2015, 8:25 pm
#33
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
Agree. Call and ask for the fare code. based on your post above, you know what to ask for. 99.9% of the time the agent will give you the one letter, politely say "Id like the full fare basis code, thx"
Oct 1, 2015, 8:39 pm
#34
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Unless things have changed, which given other website changes is certainly possible, one can go to the AA refunds site, enter the ticket number and run a receipt, see detailed fare rules, etc. separately / before one actually requests a refund.
https://prefunds.aa.com/refunds
https://prefunds.aa.com/refunds
Oct 1, 2015, 8:56 pm
#35
Original Poster
Join Date: Jan 2004
Location: NY
Programs: AA, Hilton
Posts: 1,575
So off the phone again….. another AAgent has looked into this flight, advised to sit tight for another AC change.
Honestly, after a few glasses of Malbec, I think Im gonna back off a week and check back in.
Keep you all posted. This is one twisted trip !
Honestly, after a few glasses of Malbec, I think Im gonna back off a week and check back in.
Keep you all posted. This is one twisted trip !
Oct 1, 2015, 9:08 pm
#36
Join Date: Jan 2015
Location: NYC, ORD
Programs: AA EXP, AS 75K, SPG Gold, Hilton Gold
Posts: 280
Oct 1, 2015, 10:35 pm
#37
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
Oct 1, 2015, 10:40 pm
#38
Join Date: Aug 2011
Location: St. Louis, MO, USA
Programs: AA PPro, Mariott Gold Elite, Lowly kettle across every other loyalty program.
Posts: 778
Keeping an eye out for that AC with an EF alert. Will say hi if it happens. Does anybody know how AA reassign seats when there is a downgauge?
Oct 2, 2015, 5:56 am
#39
Join Date: Jul 2006
Location: DFW, SEA and AA in between
Programs: AA-3MM-ExPLT
Posts: 1,146
Call back and talk to another agent and get seats assigned in J cabin.
Right now, EF shows available to sell of 5J 3D 7Y (the 7 is a minimal #). There is no reason you shouldn't make the flight.
And EF knows its a 757, so those should be real #s.
Right now, EF shows available to sell of 5J 3D 7Y (the 7 is a minimal #). There is no reason you shouldn't make the flight.
And EF knows its a 757, so those should be real #s.
Oct 2, 2015, 6:44 am
#41
Join Date: Jun 2001
Location: New York, NY
Posts: 3,698
Two points:
1) I've never seen a Y-UP fare that books into D. AA does not consider D to be a discount business fare bucket, and I'd be extremely surprised to see it used this way.
2) If the J cabin is already over-committed by at least 3 and AA is willing to sell another 5 seats, it does seem like the AAgent's advice to wait for another aircraft change is reasonable, as I can't imagine any other reason why they'd do this. Then again, I don't understand as a general principle why there would be a disconnect between the revenue management expectations and the schedule/operational expectations in the first place.
1) I've never seen a Y-UP fare that books into D. AA does not consider D to be a discount business fare bucket, and I'd be extremely surprised to see it used this way.
2) If the J cabin is already over-committed by at least 3 and AA is willing to sell another 5 seats, it does seem like the AAgent's advice to wait for another aircraft change is reasonable, as I can't imagine any other reason why they'd do this. Then again, I don't understand as a general principle why there would be a disconnect between the revenue management expectations and the schedule/operational expectations in the first place.
Oct 2, 2015, 7:46 am
#42
Join Date: Aug 2011
Location: St. Louis, MO, USA
Programs: AA PPro, Mariott Gold Elite, Lowly kettle across every other loyalty program.
Posts: 778
EF is showing J0 D0 I0 for AA 1596 on 1/23/16, as a 757. It's an international 757, and there are still some MCE seats available. It boils down to how much you trust the AAgents. Right now, you can't book J on that flight.
Oct 2, 2015, 7:49 am
#43
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 14,733
Well, they could always change it to a domestic 757
and get enough seats.
and get enough seats.
Oct 2, 2015, 10:45 am
#45
Original Poster
Join Date: Jan 2004
Location: NY
Programs: AA, Hilton
Posts: 1,575
I'm going keep on top of this and report accordingly.
Meanwhile, Ive emailed my hotel to see if I can extend a day and perhaps re-accomodate the next day.
Meanwhile, Ive emailed my hotel to see if I can extend a day and perhaps re-accomodate the next day.