Can two separate fares be added and combined in a single ticket?
Sep 27, 2015, 4:36 am
#16
Join Date: Jul 2013
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You can have all your flights in one PNR and, if necessary, the tickets can be issued separately. In fact it's in the airlines' interest to have everything on one PNR so that they know your arrival flight in case of delays on the incoming. Doesn't mean they'll hold a flight for you but they will be able to offer your seat to a standby if they know you're not going to make it. If a travel agent issues all flights on one ticket to get round the higher through fare, he will get a bill from the airline for combining non-combinable fares.
Sep 28, 2015, 6:54 am
#17
Original Poster
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Location: Texas
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A travel agent using Sabre would be your best support here. They can book AA and IB in one PNR, which leads to each airline seeing the big picture (i. e. the other airline's flights). Makes it much more likely that bags are checked through and that you get protected in case of irrops.
Incidentally, a side benefit of connecting in MAD instead of Central Europe is the protection in the (unlikely) case of new volcanic activity in Iceland. The MAD-DFW flight operated every day during the summer when the volcano erupted and most other flights were cancelled!
Sep 28, 2015, 8:59 am
#18
Join Date: Sep 2008
Programs: American AAdvantage
Posts: 1,045
No, they don't. Trust me, I'm an IATA travel agent and I do it every day. The fare rule you are citing prohibits combining the two fares in one ticket. Nevertheless, it is absolutely no problem and perfectly within the rules to combine the flights in one PNR and issue two tickets.
Such a PNR could look like this:
1 AA 36I 20OCT 2 DFWMAD SS1 1545 0800 21OCT 3
2 IB3480I 21OCT 3 MADGVA SS1 0935 1130
3 IB3493I 28OCT 3 GVAMAD SS1 1835 2040
4 AA 37I 29OCT 4 MADDFW SS1 1115 1600
And the tickets we'd issue would be one on 001 stock for segments 1 and 4 and another one on 075 stock for segments 2 and 3.
Granted, if you book online this would not be possible. But as soon as something semi-complicated like this scenario is needed a human agent produces a much better result.
Such a PNR could look like this:
1 AA 36I 20OCT 2 DFWMAD SS1 1545 0800 21OCT 3
2 IB3480I 21OCT 3 MADGVA SS1 0935 1130
3 IB3493I 28OCT 3 GVAMAD SS1 1835 2040
4 AA 37I 29OCT 4 MADDFW SS1 1115 1600
And the tickets we'd issue would be one on 001 stock for segments 1 and 4 and another one on 075 stock for segments 2 and 3.
Granted, if you book online this would not be possible. But as soon as something semi-complicated like this scenario is needed a human agent produces a much better result.
All under a single PNR, Expedia did allow me to book the domestic AA and XL flights in economy and the international XL flight in PE. After it was ticketed, using the airline's respective booking codes, I was able to pull the entire itinerary in both AA's and XL's websites.
Sep 29, 2015, 9:58 pm
#19
Join Date: Jun 2013
Location: US
Programs: AAdvantage
Posts: 1,753
No, they don't. Trust me, I'm an IATA travel agent and I do it every day. The fare rule you are citing prohibits combining the two fares in one ticket. Nevertheless, it is absolutely no problem and perfectly within the rules to combine the flights in one PNR and issue two tickets.
Such a PNR could look like this:
1 AA 36I 20OCT 2 DFWMAD SS1 1545 0800 21OCT 3
2 IB3480I 21OCT 3 MADGVA SS1 0935 1130
3 IB3493I 28OCT 3 GVAMAD SS1 1835 2040
4 AA 37I 29OCT 4 MADDFW SS1 1115 1600
And the tickets we'd issue would be one on 001 stock for segments 1 and 4 and another one on 075 stock for segments 2 and 3.
Granted, if you book online this would not be possible. But as soon as something semi-complicated like this scenario is needed a human agent produces a much better result.
Such a PNR could look like this:
1 AA 36I 20OCT 2 DFWMAD SS1 1545 0800 21OCT 3
2 IB3480I 21OCT 3 MADGVA SS1 0935 1130
3 IB3493I 28OCT 3 GVAMAD SS1 1835 2040
4 AA 37I 29OCT 4 MADDFW SS1 1115 1600
And the tickets we'd issue would be one on 001 stock for segments 1 and 4 and another one on 075 stock for segments 2 and 3.
Granted, if you book online this would not be possible. But as soon as something semi-complicated like this scenario is needed a human agent produces a much better result.
I usually see it with domestic AA flights on a separate ticket than the intercontinental flights, which leads to a surprise for the passenger when the domestic bag fees do apply and we can't thru-check the bag onto a non-oneworld carrier on a separate ticket.
Sep 30, 2015, 3:32 am
#20
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I recalled, AA, in the not too distant past, had documentation indicating it would protect misconnects on separate OneWorld tickets
Last edited by mvoight; Sep 30, 2015 at 3:41 am
Sep 30, 2015, 11:40 am
#21
Join Date: Dec 2005
Location: California
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No, they don't. Trust me, I'm an IATA travel agent and I do it every day. The fare rule you are citing prohibits combining the two fares in one ticket. Nevertheless, it is absolutely no problem and perfectly within the rules to combine the flights in one PNR and issue two tickets.
Such a PNR could look like this:
1 AA 36I 20OCT 2 DFWMAD SS1 1545 0800 21OCT 3
2 IB3480I 21OCT 3 MADGVA SS1 0935 1130
3 IB3493I 28OCT 3 GVAMAD SS1 1835 2040
4 AA 37I 29OCT 4 MADDFW SS1 1115 1600
And the tickets we'd issue would be one on 001 stock for segments 1 and 4 and another one on 075 stock for segments 2 and 3.
Granted, if you book online this would not be possible. But as soon as something semi-complicated like this scenario is needed a human agent produces a much better result.
Such a PNR could look like this:
1 AA 36I 20OCT 2 DFWMAD SS1 1545 0800 21OCT 3
2 IB3480I 21OCT 3 MADGVA SS1 0935 1130
3 IB3493I 28OCT 3 GVAMAD SS1 1835 2040
4 AA 37I 29OCT 4 MADDFW SS1 1115 1600
And the tickets we'd issue would be one on 001 stock for segments 1 and 4 and another one on 075 stock for segments 2 and 3.
Granted, if you book online this would not be possible. But as soon as something semi-complicated like this scenario is needed a human agent produces a much better result.
And, if the ticket had a LHR-USA departure in J or F, the fact that there is an arrival into LHR within 24hrs gets rid of the high APD charge. even on two separate tickets. 1&4 on AA; 2&3 on say BA.
Oct 3, 2015, 10:41 am
#22
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AA may protect you, but may well only put you on an AA flight the next day. With a through ticket, if the GVA-MAD flight is impacted, IB will be required to get you to DFW and could rebook you on a flight from GVA-USA
Also, be aware, that this policy is not listed on the consumer AA site, only AA's guide to travel agents
Also, be aware, that this policy is not listed on the consumer AA site, only AA's guide to travel agents
From this experience I do not see any reasons for trying to combine tickets.
Oct 3, 2015, 12:44 pm
#23
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AA published, on its consumer-facing website, its policy of acommodating what it called "disruptions" AA>OW until several months ago. It then removed the provision. That provision is still in the instructions for TA's not available to the public. Whether that is because AA has abandoned the policy and erroneously failed to correct the TA website or there is some reason it changed one website and not the other, remains to be seen.
Nobody has pointed to a policy dealing with separate OW tickets not involving AA, but it appears that "disruptions" seem routinely acommodated too.
OTOH, US carriers typically do not sweat these details, so it may be the latter that holds sway.
Nobody has pointed to a policy dealing with separate OW tickets not involving AA, but it appears that "disruptions" seem routinely acommodated too.
OTOH, US carriers typically do not sweat these details, so it may be the latter that holds sway.
Oct 3, 2015, 2:41 pm
#24
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Join Date: Jan 2002
Posts: 44,597
- You are protected on OW travel even if you are on separate tickets and itineraries. It will be the responsibility of the airline that caused the mis-connect to get you to the final destination. This spring was flying Dragon Air (Cathay) from NAN to HKG and than HNG-DFW on AA on two separate tickets purchased on different days. Our NAN-HKG flight was delayed by ca. 3 hrs due to Chinese military exercises and I missed the HKG-DFW flight. Cathay did the rebooking to their own HKG-LAX flight (and then AA) to get me to the final destination with very minimal delay. I was told that I got the last available seat on HKG-LAX.
From this experience I do not see any reasons for trying to combine tickets.
From this experience I do not see any reasons for trying to combine tickets.
AA has a policy listed in its Travel Agents section indcating that it has a policy to protect in case of a misconnect between AA and a OW carrier