Cannot access seat selection
anyone else having this issue?
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Yes, cannot make any rhyme or reason out of it. A paid trip to HKG is showing up alright, another to Europe only has a seat selection button for the BA portion, all AAUS flights have none, an award trip is not letting me change the seats on the outbound.
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Originally Posted by c_d
(Post 25376306)
Yes, cannot make any rhyme or reason out of it. A paid trip to HKG is showing up alright, another to Europe only has a seat selection button for the BA portion, all AAUS flights have none, an award trip is not letting me change the seats on the outbound.
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Originally Posted by avidflyer
(Post 25376514)
Ha mine is a paid trip to HKG as well. I can see seats and change on the App but not the website.
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This has been a recurring issue for me over the past 30 days.
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Having the same problem, AA Plat for years. Always book through corporate, my past 30 days of flights and future flights (booked through AMEX Travel) will not let me edit my seat selections to anything worth while.
Im stuck picking middle rows at the front of the plane or occasionally window or aisle seats in the back. I called and talked to a rep (aa plat / gold desk) who was kind enough to remind me she'd been there 18 years, and stated that unless it was booked with American directly i wouldn't get my plat privileges. To which i replied, I've been flying your airline for over a decade and never heard of any such policy. I told her to please pass along my complaint and that i would consider other airlines if this stays true (im moving so its really not an idle threat) |
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