reservation on hold cancelled [duplicate booking issue]

 
Old Aug 27, 15, 9:54 pm
  #1  
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reservation on hold cancelled [duplicate booking issue]

Anyone have success in getting a reservation that was on hold that AA cancelled because there was a duplicate flight for the same travel day reinstated. I had till 11:59PM MST to book and when I went to book it showed cancelled. I called the EXP desk who talked to the rate desk and stated it was auto cancelled because of a duplicate booking and they can't reinstate the reservation?

Anyone have success getting it back?
william142 is offline  
Old Aug 27, 15, 10:00 pm
  #2  
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Not likely, in my opinion. This is a risk taken with making duplicate / impossible bookings.

You could always try again for a more sympathetic agent, or try to replicate the booking with a new booking. But the system will search out duplicate / impossible bookings and auto cancel, that's a fact.
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Old Aug 27, 15, 10:17 pm
  #3  
 
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When doing this, you must not put your AA # on the second booking. Problem solved.
arollins is offline  
Old Aug 27, 15, 10:24 pm
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Originally Posted by arollins View Post
When doing this, you must not put your AA # on the second booking. Problem solved.
That was my mistake, for sure.
william142 is offline  

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