Trouble signing in on aa.com
#31
Join Date: Jan 2014
Location: New York
Programs: AA EXP, EY Gold, SPG Gold, Hilton Gold, IHG Gold, Hertz 5*, Global Entry
Posts: 245
It'd had been great if they posted one of the old animated .gif under construction banners from the 90's. Like there used to be on every Geocities website.
#32
Join Date: Feb 2006
Programs: UA, Starwood, Priority Club, Hertz, Starbucks Gold Card
Posts: 3,952
I just booked a reservation on the mobile aa.com via iphone. I couldn't log in at first, so I searched and selected the flights as a guest. Then, when it came time to add pax info, I was able to log in using the aadvantage account. After that, it was smooth sailing (relatively speaking) to the end of the booking process. YMMV.
#33
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
It seems that when I search an itinerary directly using the record locator and my name, i can pull it up. However, when logging into my AAdvantage account, i get the error message.
Mobile app is working for me.
YMMV
Mobile app is working for me.
YMMV
#34
FlyerTalk Evangelist
Join Date: Jan 2006
Location: SFO
Programs: AA ExPlat,EX-UA 1K, Hyatt Diamond, SPG Plat,
Posts: 12,212
You can booked award ticket, I just did. You just look the flight and put your name and AA FF# and it work.
#35
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Yeah, the site's still good and down. Hopefully I'll wake up and my US miles will have been merged and all will be well.
Also, if people want to place bets on which of my two major currently-inaccessible airline accounts - BA or AA - comes back up first, feel free! Will it be US and AA coming through with a big combined point balance, or BA solving the case of the missing Avios? Stay tuned!
Also, if people want to place bets on which of my two major currently-inaccessible airline accounts - BA or AA - comes back up first, feel free! Will it be US and AA coming through with a big combined point balance, or BA solving the case of the missing Avios? Stay tuned!
#36
Join Date: Feb 2008
Programs: AA EXP
Posts: 3,049
I just booked a reservation on the mobile aa.com via iphone. I couldn't log in at first, so I searched and selected the flights as a guest. Then, when it came time to add pax info, I was able to log in using the aadvantage account. After that, it was smooth sailing (relatively speaking) to the end of the booking process. YMMV.
Had to call in to get it sorted, but it is very regrettable that so much disruption is being caused even to normal reservation activity on accounts that are not involved in the merge.
#37
Join Date: Nov 2009
Location: LAX
Programs: AA(EXP)UA(1K/1MM) Marriott(PP,LifeTime Plat) Hertz(5*)
Posts: 449
I was heading down that path, but unfortunately the reservation I had on hold which should have expired had not been expired so I couldn't complete the new reservation, nor could I get to the one on hold to delete it.
Had to call in to get it sorted, but it is very regrettable that so much disruption is being caused even to normal reservation activity on accounts that are not involved in the merge.
Had to call in to get it sorted, but it is very regrettable that so much disruption is being caused even to normal reservation activity on accounts that are not involved in the merge.