Jan 18, 2015, 2:16 pm
Last edit by: JDiver
MODERATOR NOTE
This is the closed, archival thread containing prior posts about them"Round of Applause" Employee Recognition Program and Certificates.
For the current thread please see: "Round of Applause" Employee Recognition Program and Certificates master thread.
American Airlines fora Moderator Team
This is the closed, archival thread containing prior posts about them"Round of Applause" Employee Recognition Program and Certificates.
For the current thread please see: "Round of Applause" Employee Recognition Program and Certificates master thread.
American Airlines fora Moderator Team
ARCHIVE: "Round of Applause" Employee Recognition Program and Certificates
Jan 27, 2011, 9:13 am
#436
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Wirelessly posted (BlackBerry8530/5.0.0.654 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/104)
The last two FAs that I spoke to said something to the extent of thanks but no thanks. One of them explained to me that management doesn't really look at those.
Could be something new but the FAs I've spoken to as of late don't find that they help much
The last two FAs that I spoke to said something to the extent of thanks but no thanks. One of them explained to me that management doesn't really look at those.
Could be something new but the FAs I've spoken to as of late don't find that they help much
Jan 27, 2011, 9:18 am
#437
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
This is looking from the outside, of course, but seems consistent with some of the responses here.
Cheers.
Jan 27, 2011, 9:33 am
#438
Join Date: Jun 2009
Location: LAX
Posts: 6,769
I've handed them out several times also. Only once, did the AA employee look at me weird. That time, the ticketing agent helped me for an hour reschedule a flight because I was going to have an issue with a weather delay. I gave him 4 certs (2 from me and 2 from my wife). He looked at them, and said, "I guess it's okay." and didn't even say thank you. I suppose he didn't care for them.
Jan 27, 2011, 9:35 am
#439
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
I haven't handed out a single one for several years. Instead, I send a short email documenting "above and beyond" service (somewhat common) or substandard service (very rarely).
I recall posts from several years ago by elites dangling several certs in brash attempts to bribe employees. When I want something to which I'm not entitled, I simply hand them cash, hoping that gets the job done. Nothing says "I'm cheap" more than trying to bribe employees with low-value scrip issued by their employer. If you want to bribe someone, hand them real money.
I recall posts from several years ago by elites dangling several certs in brash attempts to bribe employees. When I want something to which I'm not entitled, I simply hand them cash, hoping that gets the job done. Nothing says "I'm cheap" more than trying to bribe employees with low-value scrip issued by their employer. If you want to bribe someone, hand them real money.
Jan 27, 2011, 10:16 am
#440
Join Date: Nov 2007
Posts: 531
They do. They are called "Compliance Officers"
Jan 27, 2011, 10:29 am
#441
Join Date: Jan 2005
Location: NYC
Programs: AA EXP; UA 1K, AS 75K, LT Titanium, Globalist
Posts: 625
I haven't handed out a single one for several years. Instead, I send a short email documenting "above and beyond" service (somewhat common) or substandard service (very rarely).
I recall posts from several years ago by elites dangling several certs in brash attempts to bribe employees. When I want something to which I'm not entitled, I simply hand them cash, hoping that gets the job done. Nothing says "I'm cheap" more than trying to bribe employees with low-value scrip issued by their employer. If you want to bribe someone, hand them real money.
I recall posts from several years ago by elites dangling several certs in brash attempts to bribe employees. When I want something to which I'm not entitled, I simply hand them cash, hoping that gets the job done. Nothing says "I'm cheap" more than trying to bribe employees with low-value scrip issued by their employer. If you want to bribe someone, hand them real money.
How frequently does this happen? I didn't think people did this often (that outright at least). Sometimes I get them a box of chocolates, etc, but never outright cash.
How illegal is bribing an airline employee (for you), if at all? Is it "simply" a fire-able offense? Would you get banned from flying that airline?
Jan 27, 2011, 10:46 am
#442
Join Date: Aug 2007
Location: Tx
Programs: AA, UA, WN
Posts: 812
Yesterday, I missed my only other upgrade, on all things, TPA-MIA. No big deal, its short anyway. They do drink service and bag of snack mix in F on this flight and nothing in Y. I asked the F/A in coach if I could have a drink (long day at work). She said no, there is no service in coach. I mentioned that I was EXP and first was full and I would appreciate it if she could bring me a drink. She said that it wasn't possible because coach wasn't stocked with anything, so I asked why can't you get it from F galley, and she said because then all the other coach passengers would want something and it wouldn't be fair to them. I then politely mentioned that on much shorter Eagle flights (MKE/ORD) they serve only plat and exps, and not everyone. Somewhat irritated, she decides to go get the drink, and I tried to give her a certificate. She waved it off with her hand without saying anything.
As a side note you practically had to beg for a drink whick is not classy and undeserving of an applause cert but TEHO.
Jan 27, 2011, 10:52 am
#443
Join Date: Mar 2006
Location: Hotlanta.
Programs: I've gone underground!
Posts: 4,601
It depends on the flight load and the motivation of the crew. More often than not on an AM flight TPA-MIA v/v, you get a choice of OJ, coffee or water. It's really only in the air 30-35 minutes, with the last 15 or so being on the ultra-long trans-Florida Ft. Myers final approach.
Jan 27, 2011, 10:54 am
#444
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
Somewhat irritated, she decides to go get the drink, and I tried to give her a certificate. She waved it off with her hand without saying anything.
Jan 27, 2011, 11:36 am
#445
Join Date: Oct 2006
Location: DC/VA
Programs: AA 1MM GLD, UA GLD, Marriott GLD, Hyatt GLD
Posts: 195
Setting aside for a moment, the 'need' for alcohol and the waving off of the applause cert, I do not think it is the FA's call to decide on the appropriateness of company policy (EXPs in coach are entitled to a drink and snack) based on what she perceives other pax might think and ask for.
Dark thoughts or not...
Dark thoughts or not...
Jan 27, 2011, 11:38 am
#446
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
The part of no service in coach surprises me and add the fact the FA said coach wan't stocked. Even WN does a drink service from TPA-FLL. What's up with that AA? Full service carrier right?
As a side note you practically had to beg for a drink whick is not classy and undeserving of an applause cert but TEHO.
As a side note you practically had to beg for a drink whick is not classy and undeserving of an applause cert but TEHO.
Also, WN has three FAs doing the service and does not make use of carts (drinks are served from a tray, there are no full cans given.)
Jan 27, 2011, 11:38 am
#447
Join Date: Jun 2009
Location: LAX
Posts: 6,769
So after she politely told you "No" three times, you still argued with her. Rather than continue the argument, she figured it was less trouble to just give you the drink. I would have waved it off, too. In the privacy of my own mind, I would have been thinking a few dark thoughts about someone who was in that great a need for alcohol.
Jan 27, 2011, 11:47 am
#448
Join Date: Oct 2009
Location: NYC
Programs: AA Hilton UA Hyatt
Posts: 108
+1 Post of the day, right there!
How frequently does this happen? I didn't think people did this often (that outright at least). Sometimes I get them a box of chocolates, etc, but never outright cash.
How illegal is bribing an airline employee (for you), if at all? Is it "simply" a fire-able offense? Would you get banned from flying that airline?
How frequently does this happen? I didn't think people did this often (that outright at least). Sometimes I get them a box of chocolates, etc, but never outright cash.
How illegal is bribing an airline employee (for you), if at all? Is it "simply" a fire-able offense? Would you get banned from flying that airline?
I remember back in 2002 when I was a youngin and not so versed on the flying do's and don'ts, I flew to Telluride on United and one of their regional partners. Anyway, as I am told is usually the case in winter, I never made it in or out of Telluride due to snow. I flew into/out of Cortez or something.
Long story short, I flew standby for a flight and got the last seat that was free for at least 24 hours. I gave the agent $20 for her help, and she came back like 5 minutes later and said she couldn't take it, it was against the rules. Don't know who's rules, but that was my experience with this just one time I ever tried it.
Jan 27, 2011, 11:48 am
#449
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Setting aside for a moment, the 'need' for alcohol and the waving off of the applause cert, I do not think it is the FA's call to decide on the appropriateness of company policy (EXPs in coach are entitled to a drink and snack) based on what she perceives other pax might think and ask for.
Cheers.
Jan 27, 2011, 11:49 am
#450
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
