Xplat canceling award - what about ticket fee?
#1
Original Poster
Join Date: Aug 2009
Location: MIA/FLL
Programs: AA-gold(MM); Marriott-Lifetime Titanium Elite; Hilton-Gold; Hyatt & MLife-Platinum, RCI-Diamond
Posts: 502
Xplat canceling award - what about ticket fee?
I may have to cancel multiple awards for upcoming AA and QF flights in March/April. As an XPLAT I know the fee is waived for returning my miles into my account. Do I also get a refund on all those small (and not so small) ticket fees including the ones on Qantas?
I couldn't find an answer with a search. Thank you
I couldn't find an answer with a search. Thank you

#2
Join Date: Oct 2011
Location: DFW
Programs: AA EXP - Marriott LT Platinum - National Exec Elite
Posts: 1,112
I may have to cancel multiple awards for upcoming AA and QF flights in March/April. As an XPLAT I know the fee is waived for returning my miles into my account. Do I also get a refund on all those small (and not so small) ticket fees including the ones on Qantas?
I couldn't find an answer with a search. Thank you
I couldn't find an answer with a search. Thank you

#3
Join Date: Oct 2005
Programs: BA GGL, AA LTP, Marriott (sigh) Plat Elite
Posts: 1,451
never done this on qantas but on ba, yes. every single cent of the insane fees has always been refunded


#4
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
I may have to cancel multiple awards for upcoming AA and QF flights in March/April. As an XPLAT I know the fee is waived for returning my miles into my account. Do I also get a refund on all those small (and not so small) ticket fees including the ones on Qantas?
I couldn't find an answer with a search. Thank you
I couldn't find an answer with a search. Thank you

#5
Original Poster
Join Date: Aug 2009
Location: MIA/FLL
Programs: AA-gold(MM); Marriott-Lifetime Titanium Elite; Hilton-Gold; Hyatt & MLife-Platinum, RCI-Diamond
Posts: 502
Thanks everyone.
bdemaria - Yes this doesn't apply to me as they are straight up saver awards; but wow, I didn't know that about losing the co-pay on award upgrade tix. Some of those co-pays are hefty.
We bought trip cancellation insurance yesterday for the rest of our trip and I didn't include these airline fees. Our vacation of a lifetime and my daughter has a trial she must testify at - hoping to get it moved back though. I may bite the bullet and just give her another 75K to fly back for the day rather than mess up this month long VACA. What is that MIA-MEL 60 hours r/t. She's young, she can handle it. lol
bdemaria - Yes this doesn't apply to me as they are straight up saver awards; but wow, I didn't know that about losing the co-pay on award upgrade tix. Some of those co-pays are hefty.
We bought trip cancellation insurance yesterday for the rest of our trip and I didn't include these airline fees. Our vacation of a lifetime and my daughter has a trial she must testify at - hoping to get it moved back though. I may bite the bullet and just give her another 75K to fly back for the day rather than mess up this month long VACA. What is that MIA-MEL 60 hours r/t. She's young, she can handle it. lol

#6
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Gobalist, HH Silver, Caesars PLT
Posts: 7,059
Telephone booking fees for tickets booked where you are not traveling would also not be refundable.

#7
Original Poster
Join Date: Aug 2009
Location: MIA/FLL
Programs: AA-gold(MM); Marriott-Lifetime Titanium Elite; Hilton-Gold; Hyatt & MLife-Platinum, RCI-Diamond
Posts: 502
I did have to cancel and did in fact get my miles and taxes back for most of my flights. The AA rep said she had to use a different system for my return flights but said it was all done and sure enough the return flights miles have not been redeposited yet. I called again and was told to give it three days.
