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Old Mar 12, 2004, 11:08 am
  #1  
Original Poster
 
Join Date: Jan 2004
Location: Saint Louis. American EXP 4.6MM - Hilton Diamond
Posts: 137
New EXP Upgrade Program

I have looked thoughout AA.com for a web-based way to request upgrades. If there is a way, I must be blind.

My question is, with the new unlimited EXP upgrade program going into affect on Thursday, is there an automated way to request these, or will we have to call the EXP desk each and every time?
Jet Lag is offline  
Old Mar 12, 2004, 11:14 am
  #2  
brp
FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Jet Lag:
I have looked thoughout AA.com for a web-based way to request upgrades. If there is a way, I must be blind.

My question is, with the new unlimited EXP upgrade program going into affect on Thursday, is there an automated way to request these, or will we have to call the EXP desk each and every time?
</font>
When you have reserved or held a booking, go to that under "My Reservations". Scroll down, and there is a section on requesting upgrades, "Upgrade Reservation". Check the boxes next to the flight segments you want to upgrade, indicate your method of notification and click "Submit Upgrade Request". It will then say "Requested" for the relevant segments.
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Old Mar 12, 2004, 11:53 am
  #3  
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Join Date: Jan 2004
Location: Saint Louis. American EXP 4.6MM - Hilton Diamond
Posts: 137
Thanks BRP!
Jet Lag is offline  


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