Jan 1, 2015, 12:27 pm
Last edit by: JDiver
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N.B. These older posts have been archived from: http://www.flyertalk.com/forum/american-airlines-aadvantage-pre-merger/812977-aa-com-website-down-glitch-glitches-bug-fix-reports-more-consolidated.html
AA Forum Moderator Team
(lower right wiki).N.B. These older posts have been archived from: http://www.flyertalk.com/forum/american-airlines-aadvantage-pre-merger/812977-aa-com-website-down-glitch-glitches-bug-fix-reports-more-consolidated.html
AA Forum Moderator Team
ARCHIVE: AA.com website down, glitch, bug, fix etc.
Nov 24, 2013, 11:33 am
#2281
Join Date: Jan 2008
Programs: AAdvantage, United MP, Marriott Rewards
Posts: 1,137
Lot's of 'pending transaction update' messages in my transaction history as well.
Something else: the application to follow-up your submitted retroactive credit requests has been down for several days now: https://aadvantage.aa.com/partnermil...?dispatch=show
Something else: the application to follow-up your submitted retroactive credit requests has been down for several days now: https://aadvantage.aa.com/partnermil...?dispatch=show
Nov 24, 2013, 11:37 am
#2282
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
IIRC, the mileage summary used to sort in descending order. Now it sorts ascending by date.
Nov 24, 2013, 12:33 pm
#2284
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,185
Nov 24, 2013, 6:17 pm
#2285
Join Date: May 2008
Location: Everywhere
Programs: AAdvantage; Wyndham Rewards
Posts: 35
Had the same issue. Very frustrating.
Nov 24, 2013, 7:18 pm
#2286
Join Date: Feb 2008
Posts: 2,172
I now wish I saved those AA Summary Emails and/or monthly statements. Looking at my account, I have no idea ... is going on, plus redeeming and canceling bunch of awards recently I have lost track of my mileage balance. So, I log in to sort it all out and saw the Trasaction pending, miles redeemed and reinstated don't add up, etc.
At least my status never changed. Not sure how to reconcile now - any ideas? All paid flights seem to have been posted properly as I track those for EQM purposes.
At least my status never changed. Not sure how to reconcile now - any ideas? All paid flights seem to have been posted properly as I track those for EQM purposes.
I really believe it's time to burn before the devaluation kicks in before/after the merger.
Nov 24, 2013, 7:27 pm
#2288
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
http://www.flyertalk.com/forum/ameri...ilippines.html
Nov 24, 2013, 8:57 pm
#2290
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
Nov 24, 2013, 10:29 pm
#2291
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Remember, AA is rolling out the Ventana update - expect glitches and missing bits and pieces from time to time until this thing is stabilized. This has been mentioned in other threads as well as on travelingbetter.
Nov 25, 2013, 7:09 am
#2292
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Ohh I have 329 miles as "Transaction Pending". I think it's my AA Citi Mastercard miles but who knows? 
Nov 25, 2013, 7:13 am
#2293
Join Date: Aug 2013
Programs: AA PLT
Posts: 8
As of this morning all my trips seem to have finally updated on AA.com. Now to burn those miles.
Nov 25, 2013, 7:25 am
#2294
Join Date: Jun 2008
Location: ORD
Posts: 1,844
There's an extensive thread on this subject with a pretty good write-up:
http://www.flyertalk.com/forum/ameri...ilippines.html
http://www.flyertalk.com/forum/ameri...ilippines.html
Thank you. There's so many nooks and crannies at FT.
Appreciate your help.
Nov 25, 2013, 10:04 am
#2295
Join Date: Sep 2012
Location: Southern California
Programs: Alaska MVPG; Hyatt Globalist
Posts: 223
Some still remaining "glitches"
- "Miles Needed to Earn Elite Upgrades" still has not updated to reflect flights from 11/15-17 (6 segments, ~10k EQM).
- Status still incorrectly lists GLD when it should be PLT (likely because the EQMs haven't fully posted, even though RDMs are accurate, with the exception of PLT elite bonus earned on the flight that took me to PLT and subsequent flight)
- Miles from credit card signup bonus is nonexistent. Should have posted over a week ago, since the statement period closed 11/15
- Mileage from CC spend from pre-update listed as a "Transaction Pending"
Also noticed that my account lists my last activity as 11/12, even though I flew on 11/17. The update still has a long way to go.
- "Miles Needed to Earn Elite Upgrades" still has not updated to reflect flights from 11/15-17 (6 segments, ~10k EQM).
- Status still incorrectly lists GLD when it should be PLT (likely because the EQMs haven't fully posted, even though RDMs are accurate, with the exception of PLT elite bonus earned on the flight that took me to PLT and subsequent flight)
- Miles from credit card signup bonus is nonexistent. Should have posted over a week ago, since the statement period closed 11/15
- Mileage from CC spend from pre-update listed as a "Transaction Pending"
Also noticed that my account lists my last activity as 11/12, even though I flew on 11/17. The update still has a long way to go.
Last edited by bhamsan01; Nov 25, 2013 at 11:07 am