Last edit by: JDiver
Moderator guidepost instructions: moderators can edit this Wikipost to update; wiki contents may be printed by using the (lower right wiki).
N.B. These older posts have been archived from: http://www.flyertalk.com/forum/american-airlines-aadvantage-pre-merger/812977-aa-com-website-down-glitch-glitches-bug-fix-reports-more-consolidated.html
AA Forum Moderator Team
N.B. These older posts have been archived from: http://www.flyertalk.com/forum/american-airlines-aadvantage-pre-merger/812977-aa-com-website-down-glitch-glitches-bug-fix-reports-more-consolidated.html
AA Forum Moderator Team
ARCHIVE: AA.com website down, glitch, bug, fix etc.
#76
Join Date: Jul 2004
Location: TUL
Programs: AA GLD,DL,UA
Posts: 306
But a vast improvement since 1998 http://web.archive.org/web/199804280...http://aa.com/
And in 1997 aa.com was "Architech & Arts, Inc." http://web.archive.org/web/199706260...://www.aa.com/
Aesthetics aside, the site works, and has tolerable speed on slow international connections. The functional fixes already mentioned would be more useful than changing the basic look and feel.
#77
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
#78
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Argh - 1998! Ugly! Nasty! My eyes hurt!
I do have to give some credit to the IT fundis who have been working on these issues. (I am glad they never fixed the issue about showing VIPs online, however. )
Your links for comparison are helpful - though I can't get the last one to work at all for me, possibly because I do not have the Japanese character set available in my browser currently.
I do have to give some credit to the IT fundis who have been working on these issues. (I am glad they never fixed the issue about showing VIPs online, however. )
Your links for comparison are helpful - though I can't get the last one to work at all for me, possibly because I do not have the Japanese character set available in my browser currently.
True, not much change since 2002 http://web.archive.org/web/200205232...://www.aa.com/
But a vast improvement since 1998 http://web.archive.org/web/199804280...http://aa.com/
And in 1997 aa.com was "Architech & Arts, Inc." http://web.archive.org/web/199706260...://www.aa.com/
Aesthetics aside, the site works, and has tolerable speed on slow international connections. The functional fixes already mentioned would be more useful than changing the basic look and feel.
But a vast improvement since 1998 http://web.archive.org/web/199804280...http://aa.com/
And in 1997 aa.com was "Architech & Arts, Inc." http://web.archive.org/web/199706260...://www.aa.com/
Aesthetics aside, the site works, and has tolerable speed on slow international connections. The functional fixes already mentioned would be more useful than changing the basic look and feel.
#79
Join Date: Jan 2008
Location: IST/DFW/GRU
Programs: AA EXP 0.8MM, Skyward, SPG Gold
Posts: 171
I've heard this over and over again here but I don't know what I'm missing. Couldn't they set up the system so it shows VIPs online without shortening its validity? Isn't it the same way with our elite status?
#80
Join Date: Apr 2005
Location: HKG/LHR/JFK
Programs: AA EXP, BAEC Bronze, DL Plat UA, HHonors Platinum, SPG Gold, Hyatt
Posts: 3,253
Is anyone else getting a new splash page--sky blue background--tonight? I'm in the UK right now, but have never seen this page before on either side of the pond.
#81
Join Date: Oct 2006
Location: Los Angeles, CA
Programs: AA 1.5 MM Exec Plat, WN A-List, DL Silver, UA nonrev
Posts: 2,593
http://www.flyertalk.com/forum/showthread.php?t=818072
#83
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Firefox Passwords on AA.com - http vs https
I upgraded recently to Firefox 3.0.3. Usernames and passwords are being saved properly on all aa.com login pages starting with "https". However, I cannot get Firefox to remember usernames/passwords on pages starting with "http", which is where it starts when I type in just "aa.com" (strangely, "aa" used to autocomplete to aa.com but now autocompletes to the other AA, aa.org!).
I did originally have usernames/passwords saved for the http page that seemed to have been transferred from Firefox 2. But, in trying to do some house cleaning then troubleshooting, I deleted these and can no longer get 'em back.
Any thoughts?
I did originally have usernames/passwords saved for the http page that seemed to have been transferred from Firefox 2. But, in trying to do some house cleaning then troubleshooting, I deleted these and can no longer get 'em back.
Any thoughts?
#84
Join Date: Aug 2004
Posts: 515
dstan, the release notes for Firefox 3.0.3 says that they "Fixed a problem where users were unable to retrieve saved passwords or save new passwords (bug 454708)"
You may want to read the bug thread ... perhaps something in there can help you. https://bugzilla.mozilla.org/show_bug.cgi?id=454708 Maybe take a look at comment #39.
You may want to read the bug thread ... perhaps something in there can help you. https://bugzilla.mozilla.org/show_bug.cgi?id=454708 Maybe take a look at comment #39.
#85
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
dstan, the release notes for Firefox 3.0.3 says that they "Fixed a problem where users were unable to retrieve saved passwords or save new passwords (bug 454708)"
You may want to read the bug thread ... perhaps something in there can help you. https://bugzilla.mozilla.org/show_bug.cgi?id=454708 Maybe take a look at comment #39.
You may want to read the bug thread ... perhaps something in there can help you. https://bugzilla.mozilla.org/show_bug.cgi?id=454708 Maybe take a look at comment #39.
#86
Join Date: Aug 2007
Programs: AA EXP, HH Gold, SPG Gold, Marriott Gold
Posts: 3,017
AA website complaint...
...and YES, I've e-mailed them already.
Does anyone else find it frustrating that, first, they did away with their static cookie for your AAdv #?
Then, as if that wasn't annoying enough, the TAB key doesn't take you from the password field to the "save this" checkbox?
I'm an IT guy, and I ensure that my guys to rely good web programming to make things easy for the user. This is just either poor programming or poor oversight.
I can't be the only one to complain about this to AA.
Does anyone else find it frustrating that, first, they did away with their static cookie for your AAdv #?
Then, as if that wasn't annoying enough, the TAB key doesn't take you from the password field to the "save this" checkbox?
I'm an IT guy, and I ensure that my guys to rely good web programming to make things easy for the user. This is just either poor programming or poor oversight.
I can't be the only one to complain about this to AA.
#87
Join Date: Aug 2004
Posts: 515
Yes, I've been pretty frustrated by those exact issues, though I haven't complained to them yet. I think there's an existing thread about consolidated website issues ... alerted a mod already to combine this thread.
#88
Join Date: Aug 2007
Location: Chicago
Programs: AA EXP
Posts: 172
But anyway, they are kind of in a tough position here. People want their AAdvantage number to be remembered, but they don't want it to leak when they are at a public terminal. AA is probably being a bit over paranoid here, but that's what big companies do. I can just imagine the months worth of meetings where they made this decision
If you want things to work conveniently for you, let your user agent do it. Don't rely on AA to care about how you use their website. Too stressful.
#89
Join Date: Dec 2007
Posts: 77
Does anyone else have this problem?
I put in my username & password and it does not log me in. I try again, same thing. I close the browser and re-open a new one and I still have trouble. It just brings me back to the same login page. It's happened to me at least 3 times this week. Wondering if it's happening to other peeps or just me. I eventually get in by just trying a while later. Weird.
I put in my username & password and it does not log me in. I try again, same thing. I close the browser and re-open a new one and I still have trouble. It just brings me back to the same login page. It's happened to me at least 3 times this week. Wondering if it's happening to other peeps or just me. I eventually get in by just trying a while later. Weird.
#90
Join Date: Sep 2005
Location: BOS
Programs: AA PLT
Posts: 472
Both my "remember password" and "tab" work fine with Firefox. Also, with Firefox, I can just double click on the # spot and it fills in the number and password automatically.