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Old Jan 1, 2015, 12:27 pm
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N.B. These older posts have been archived from: http://www.flyertalk.com/forum/american-airlines-aadvantage-pre-merger/812977-aa-com-website-down-glitch-glitches-bug-fix-reports-more-consolidated.html

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ARCHIVE: AA.com website down, glitch, bug, fix etc.

 
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Old Apr 28, 2008, 8:40 am
  #76  
 
Join Date: Jul 2004
Location: TUL
Programs: AA GLD,DL,UA
Posts: 306
Originally Posted by Andy1369
No offense to anyone here, but I find AA's website ugly, cluttered, and so early 2000's. Anyone know if an overhaul is coming?
True, not much change since 2002 http://web.archive.org/web/200205232...://www.aa.com/

But a vast improvement since 1998 http://web.archive.org/web/199804280...http://aa.com/

And in 1997 aa.com was "Architech & Arts, Inc." http://web.archive.org/web/199706260...://www.aa.com/

Aesthetics aside, the site works, and has tolerable speed on slow international connections. The functional fixes already mentioned would be more useful than changing the basic look and feel.
Kneel is offline  
Old Apr 28, 2008, 10:41 am
  #77  
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by Kneel
And in 1997 aa.com was "Architech & Arts, Inc."
When I first started using AA, their site was americanairlines.com I always wondered how/when they managed to get AA.com, and who they got it from.
CloudCoder is offline  
Old Apr 28, 2008, 11:48 am
  #78  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Argh - 1998! Ugly! Nasty! My eyes hurt!

I do have to give some credit to the IT fundis who have been working on these issues. (I am glad they never fixed the issue about showing VIPs online, however. )

Your links for comparison are helpful - though I can't get the last one to work at all for me, possibly because I do not have the Japanese character set available in my browser currently.

Originally Posted by Kneel
True, not much change since 2002 http://web.archive.org/web/200205232...://www.aa.com/

But a vast improvement since 1998 http://web.archive.org/web/199804280...http://aa.com/

And in 1997 aa.com was "Architech & Arts, Inc." http://web.archive.org/web/199706260...://www.aa.com/

Aesthetics aside, the site works, and has tolerable speed on slow international connections. The functional fixes already mentioned would be more useful than changing the basic look and feel.
JDiver is offline  
Old Apr 28, 2008, 12:04 pm
  #79  
 
Join Date: Jan 2008
Location: IST/DFW/GRU
Programs: AA EXP 0.8MM, Skyward, SPG Gold
Posts: 171
Originally Posted by JDiver
I do have to give some credit to the IT fundis who have been working on these issues. (I am glad they never fixed the issue about showing VIPs online, however. )
I've heard this over and over again here but I don't know what I'm missing. Couldn't they set up the system so it shows VIPs online without shortening its validity? Isn't it the same way with our elite status?
IST_flyer is offline  
Old Apr 28, 2008, 2:09 pm
  #80  
 
Join Date: Apr 2005
Location: HKG/LHR/JFK
Programs: AA EXP, BAEC Bronze, DL Plat UA, HHonors Platinum, SPG Gold, Hyatt
Posts: 3,253
Is anyone else getting a new splash page--sky blue background--tonight? I'm in the UK right now, but have never seen this page before on either side of the pond.
jabrams72 is offline  
Old Apr 28, 2008, 2:13 pm
  #81  
 
Join Date: Oct 2006
Location: Los Angeles, CA
Programs: AA 1.5 MM Exec Plat, WN A-List, DL Silver, UA nonrev
Posts: 2,593
Originally Posted by jabrams72
Is anyone else getting a new splash page--sky blue background--tonight? I'm in the UK right now, but have never seen this page before on either side of the pond.
Yes. It's being discussed in the following thread:
http://www.flyertalk.com/forum/showthread.php?t=818072
miamigrad is offline  
Old Apr 28, 2008, 6:38 pm
  #82  
 
Join Date: Mar 2008
Location: AUS TUS
Programs: AA PLT, UA GLD
Posts: 993
Originally Posted by horseguy
^^^^

The calendar bug drove me nuts. The fix is very welcome!!!
unfortunately for multi-city it's not fixed.
mingw is offline  
Old Oct 12, 2008, 7:17 pm
  #83  
Moderator: New York City and FlyerTalk Evangelist
 
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Firefox Passwords on AA.com - http vs https

Originally Posted by brp
I have FireFox remember mine on my home computers.
I upgraded recently to Firefox 3.0.3. Usernames and passwords are being saved properly on all aa.com login pages starting with "https". However, I cannot get Firefox to remember usernames/passwords on pages starting with "http", which is where it starts when I type in just "aa.com" (strangely, "aa" used to autocomplete to aa.com but now autocompletes to the other AA, aa.org!).

I did originally have usernames/passwords saved for the http page that seemed to have been transferred from Firefox 2. But, in trying to do some house cleaning then troubleshooting, I deleted these and can no longer get 'em back.

Any thoughts?
dstan is offline  
Old Oct 12, 2008, 8:30 pm
  #84  
 
Join Date: Aug 2004
Posts: 515
dstan, the release notes for Firefox 3.0.3 says that they "Fixed a problem where users were unable to retrieve saved passwords or save new passwords (bug 454708)"

You may want to read the bug thread ... perhaps something in there can help you. https://bugzilla.mozilla.org/show_bug.cgi?id=454708 Maybe take a look at comment #39.
cornellalum is offline  
Old Oct 13, 2008, 11:33 am
  #85  
Moderator: New York City and FlyerTalk Evangelist
 
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Originally Posted by cornellalum
dstan, the release notes for Firefox 3.0.3 says that they "Fixed a problem where users were unable to retrieve saved passwords or save new passwords (bug 454708)"

You may want to read the bug thread ... perhaps something in there can help you. https://bugzilla.mozilla.org/show_bug.cgi?id=454708 Maybe take a look at comment #39.
Thanks, I'll check it out.
dstan is offline  
Old Oct 31, 2008, 12:36 am
  #86  
 
Join Date: Aug 2007
Programs: AA EXP, HH Gold, SPG Gold, Marriott Gold
Posts: 3,017
AA website complaint...

...and YES, I've e-mailed them already.

Does anyone else find it frustrating that, first, they did away with their static cookie for your AAdv #?

Then, as if that wasn't annoying enough, the TAB key doesn't take you from the password field to the "save this" checkbox?

I'm an IT guy, and I ensure that my guys to rely good web programming to make things easy for the user. This is just either poor programming or poor oversight.

I can't be the only one to complain about this to AA.
oneant is offline  
Old Oct 31, 2008, 12:39 am
  #87  
 
Join Date: Aug 2004
Posts: 515
Yes, I've been pretty frustrated by those exact issues, though I haven't complained to them yet. I think there's an existing thread about consolidated website issues ... alerted a mod already to combine this thread.
cornellalum is offline  
Old Oct 31, 2008, 12:43 am
  #88  
 
Join Date: Aug 2007
Location: Chicago
Programs: AA EXP
Posts: 172
Originally Posted by oneant
Does anyone else find it frustrating that, first, they did away with their static cookie for your AAdv #?
Not really. My browser has no trouble remembering my username and password, making logging in a simple matter of clicking a button.

But anyway, they are kind of in a tough position here. People want their AAdvantage number to be remembered, but they don't want it to leak when they are at a public terminal. AA is probably being a bit over paranoid here, but that's what big companies do. I can just imagine the months worth of meetings where they made this decision

If you want things to work conveniently for you, let your user agent do it. Don't rely on AA to care about how you use their website. Too stressful.
jrockway is offline  
Old Oct 31, 2008, 12:51 am
  #89  
 
Join Date: Dec 2007
Posts: 77
Does anyone else have this problem?

I put in my username & password and it does not log me in. I try again, same thing. I close the browser and re-open a new one and I still have trouble. It just brings me back to the same login page. It's happened to me at least 3 times this week. Wondering if it's happening to other peeps or just me. I eventually get in by just trying a while later. Weird.
triphop02120 is offline  
Old Oct 31, 2008, 4:24 am
  #90  
 
Join Date: Sep 2005
Location: BOS
Programs: AA PLT
Posts: 472
Both my "remember password" and "tab" work fine with Firefox. Also, with Firefox, I can just double click on the # spot and it fills in the number and password automatically.
Joka is offline  


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