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ARCHIVE: Cathay Pacific / CX (inc. First and Business Class) award

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Old Jan 1, 2015, 11:24 am
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These are older, archived posts from the original thread: Cathay Pacific / CX (inc. First and Business Class) award - questions, availability
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ARCHIVE: Cathay Pacific / CX (inc. First and Business Class) award

 
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Old May 9, 2012, 2:18 pm
  #871  
 
Join Date: Mar 2012
Programs: AA Platinum 7+ million miles
Posts: 139
Thanks everyone for the info. Really hoping to catch some F seats at least Lax-HKG. I'm not as concerned on the Bali flights. We're actually flying on to Manado from there.
randapex is offline  
Old May 13, 2012, 2:27 am
  #872  
 
Join Date: Mar 2011
Posts: 1,171
Booking on partner cx

I'd like to book a couple f seats on cx for next year with a stopover so itll be hkg to sfo then a month later i will fly to jfk. When i call in with this one way booking, it'll only cost me 67500 miles right?

Any idea what the fees and taxes are? Hi dont think i can book online so i will be charged a phone booking fee right? Can i ask them to waive it due to the inability to book online? Whats the call in. Booking fee anyway?
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Old May 13, 2012, 5:51 am
  #873  
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Join Date: Jul 2003
Posts: 4,861
Originally Posted by hqly2001
Any idea what the fees and taxes are? Hi dont think i can book online so i will be charged a phone booking fee right? Can i ask them to waive it due to the inability to book online? Whats the call in. Booking fee anyway?
(1) Enter your itinerary on the ITA website and get a quote of the taxes, etc.
(2) You will be charged the fee.
(3) It will not be waived unless you are EXP.
(4) $25.
Austinrunner is offline  
Old May 13, 2012, 1:33 pm
  #874  
 
Join Date: Mar 2011
Posts: 1,171
Originally Posted by Austinrunner
(1) Enter your itinerary on the ITA website and get a quote of the taxes, etc.
(2) You will be charged the fee.
(3) It will not be waived unless you are EXP.
(4) $25.
Thx austin!
hqly2001 is offline  
Old May 19, 2012, 6:42 am
  #875  
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Join Date: Dec 2001
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Posts: 1,732
Ran into a couple of unexpected problems today

I flew the ORD-PVG flight in F on AA metal. Absolute disaster!!

No IFE for the whole 14 hr flight and on top of that I couldn't use my laptop because they don't have a 110 v powerport at their fancy First class seat.

What about my return flight on Cathay, can I expect them to have 110v powerport available for laptops?
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Old May 19, 2012, 7:04 am
  #876  
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You could've figured out which powerports would be offered well ahead of the flight and adjusted accordingly.
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Old May 19, 2012, 7:14 am
  #877  
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Posts: 21,593
Originally Posted by Lomapaseo
I flew the ORD-PVG flight in F on AA metal. Absolute disaster!!
No IFE for the whole 14 hr flight and on top of that I couldn't use my laptop because they don't have a 110 v powerport at their fancy First class seat.
What about my return flight on Cathay, can I expect them to have 110v powerport available for laptops?
Agree with Austinrunner, check into the power situation in advance. But the best policy is to never assume that all airlines and A/C have 110V, and simply travel with both AC and DC adapters. To answer your final questions, yes Cathay will have a 110V (and 220V) outlet, conveniently located in your suite.

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Old May 19, 2012, 2:48 pm
  #878  
 
Join Date: Sep 2004
Location: AA Fortress, no MRs for me!
Programs: AA Exec Plat (LT Gold), SPG Platinum, Hyatt Globalist, National Executive Elite
Posts: 309
Originally Posted by idainc
Using the CX PNR. I was not able to get into my Res. I called AA and they got the seats I wanted - or so I'm told.
Update to my situation: I did call AA back, and they were able to put me in those choice seats. It shows in my reservation and the seats now shown taken on EF and the ones I had put us in show open. Thanks for the suggestion.
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Old May 20, 2012, 9:28 pm
  #879  
 
Join Date: May 2011
Location: LAS,LAX,SEA
Programs: AA,UA/CO, SPG50, Hilton Gold
Posts: 430
Upgrade from J to F on CX?

If I booked a J class flight on CX using my miles, can I upgrade at a later date to an F?

Thanks
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Old May 20, 2012, 9:42 pm
  #880  
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If you have the miles and there is F award availability, then yes. Just call and ask.
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Old May 20, 2012, 10:55 pm
  #881  
 
Join Date: May 2009
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if this becomes available, jump on it. CX F is amazing!
mikelat is offline  
Old May 22, 2012, 4:54 pm
  #882  
 
Join Date: Feb 2011
Posts: 98
AA miles for CX award, KVS says available but AA says no

I am trying to use my AA miles to book an award from DEL to LAX via HKG. I know that this is two awards because of the Asia 1 and Asia 2 rules. Currently I have an award on hold for December 12 which is DEL-HGK in J and HKG-LAX in F for a total of 97,500 miles.

I was hoping to get an earlier date and using KVS tool it shows a pairing of CX708 (J) and CX800(F). There is a 10 hour layover which I have no issues with. This pairing has been coming up for three days, but each day that I call AA they keep saying it's not available.

If I put into the KVS tool DEL and LAX I get the two flights paired together and with availability. If I enter DEL-HKG and HKG-LAX individually then the later does not come up with availability. Is this why the AA agent is not seeing it? Is there a specific way to verbalize (politely) to look a different way? Now if I do DEL-BKK and BKK-LAX I see individual availability.

My current reservation is under one record locator number though technically it's two awards, but this keeps the redeposit fee at $150 for the whole reservation should I need to cancel. If I book under two individual reservations then I'm looking at $300.

Is there something I am missing or should specifically should be asking the AA agent? Thanks for any advice.
bruadair is offline  
Old May 22, 2012, 5:33 pm
  #883  
 
Join Date: Feb 2011
Posts: 98
So here's a follow up after my initial post above.

I know that with AA if one isn't satisfied with the answer then call back again. Normally I never have to call back but when I do usually it's just a second time and things are done.

Not this time. After posting above I called back three times (that's six for today) and spoke with Amy who had no problem finding the flights that I saw on KVS. My award from DEL-BKK-HKG-LAX is now booked, 97,500 miles and $52. Sometimes is seems like the issues sometimes work out quickly after posting here asking for help.

From DEL-BKK-HKG I'm in J and have a four hour layover in Bangkok, then a seven hour layover in HKK before flying F to LAX. I guess I'll have enough time to explore some lounges, especially in Hong Kong
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Old May 22, 2012, 5:51 pm
  #884  
 
Join Date: May 2000
Location: Houston, TX, USA
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Posts: 7,969
Originally Posted by bruadair
If I put into the KVS tool DEL and LAX I get the two flights paired together and with availability. If I enter DEL-HKG and HKG-LAX individually then the later does not come up with availability. Is this why the AA agent is not seeing it? Is there a specific way to verbalize (politely) to look a different way?
I think such a situation is referred to as having "married segments."

Is there something I am missing or should specifically should be asking the AA agent? Thanks for any advice.
I've had several situations where the CX website shows award availability, but AA says "no" on the phone. In each case, after they finish reading me the alternatives (different dates, routings, etc.) I politely ask them to specifically look for the flight I want, and it magically is then available. This has happened at least 3 times, and I don't think I've ever ended a call where AA initially says "no" but the CX website shows availability without me being able to book.

But, I'm not sure exactly what is going on. Sometimes I get the sense that the agent is mistyping or misreading the departure date, considering near-midnight departures and dateline issues that are prevalent with CX bookings. Other times, it seems that if they just put in a route and date, nothing comes up, but if they request a specific flight number, it shows.

So, I really don't know, other than my personal experience of "can you check on flight CX### again?" always seems to work. Then again, it may have something to do with the bankruptcy.
Steve M is offline  
Old May 22, 2012, 5:58 pm
  #885  
 
Join Date: Dec 2001
Location: La Quinta, CA
Posts: 2,056
I recently had good luck using the QF web site.
idainc is offline  


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