Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > American Airlines | AAdvantage (Pre-Consolidation with USAir)
Reload this Page >

[2015 NEWBIE LOUNGE] Ask Your AA-Related Questions Here (flame free)

[2015 NEWBIE LOUNGE] Ask Your AA-Related Questions Here (flame free)

    Hide Wikipost
Old Sep 2, 15, 12:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
MODERATOR GUIDEPOST (This post can only be edited by moderators.)

Welcome to the 2015 "NEWBIE LOUNGE":
Ask Your AA-Related Questions Here (FLAME FREE)


Thanks to thread founder / "plank owner" HNL! Founder and previous FlyerTalk owner, Randy Petersen, quoted (with necessary word substitutions) said in the Alaska Airlines Mileage Plan Forum:
Originally Posted by Randy Petersen

Welcome to FlyerTalk.

The Newbie Lounge is a place where you can get answers to your questions about American Airlines and the AAdvantage program. No question is too stupid, nothing is taken for granted, and anything about American Airlines you were afraid to ask elsewhere, or weren't sure where to ask, you can ask here.

We realize that FlyerTalk is a huge place. Until you learn your way around, feel free to post here without fear of retribution or reprimands for not using search. Our volunteer Moderators will be monitoring the lounge to assist you in finding your answers but I think you'll find that all members of FlyerTalk are here to assist you with answers and advice.

We're all glad you are here.
/American AAdvantage Forum Moderation Team

The previous NEWBIE LOUNGE threads are archived here

And

2014 NEWBIE LOUNGE: Ask Your AA-Related Questions Here (flame free)


Some very useful threads for new members to check include.

FAQ: American Airlines and AAdvantage - Please check here first!

HELP DESK: Ask questions about Lounge Access, Challenges, Upgrades, Miles & Points

Link to thread covering Weather, IRROPS (irregular operations) etc. of significance affecting American Airlines' operations. This thread contains links to some very useful assistance, AA weather policy and other tools.



Print Wikipost

 

Old Dec 31, 14, 10:43 pm
  #1  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, The Suggestion Box and Talkboard Topics
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA EXP; HH Life <>; SPG Gold; Maître-plongeur des Muccis
Posts: 58,692
[2015 NEWBIE LOUNGE] Ask Your AA-Related Questions Here (flame free)

[2014 NEWBIE LOUNGE] Ask Your AA-Related Questions Here (flame free) can be read here: http://www.flyertalk.com/forum/ameri...lame-free.html

Last edited by JDiver; Dec 31, 14 at 10:56 pm
JDiver is offline  
Old Jan 1, 15, 6:58 am
  #2  
 
Join Date: Mar 2008
Location: NYC, PHL, WAS
Programs: UA, AA, BA, DL
Posts: 429
changing award dates

For AA awards do you have one year from the date of issue to commence travel or does the trip need to be completed by the date of issue? Example on Oct 1, 2014, I booked an award to go from NYC to Tokyo Oct 7th and return from Tokyo to NYC on Oct 14. Must the Tokyo to NYC be completed by Oct 1, 2015 or just the NYC to Tokyo leg? Thanks in advance.
2stepsbehind is offline  
Old Jan 1, 15, 9:50 am
  #3  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 19,895
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

Originally Posted by 2stepsbehind
For AA awards do you have one year from the date of issue to commence travel or does the trip need to be completed by the date of issue? Example on Oct 1, 2014, I booked an award to go from NYC to Tokyo Oct 7th and return from Tokyo to NYC on Oct 14. Must the Tokyo to NYC be completed by Oct 1, 2015 or just the NYC to Tokyo leg? Thanks in advance.
All travel on an award (including the return flight if you booked a roundtrip itinerary) must commence within one year of ticket issuance. A roundtrip award itinerary is simply the combination of two one-way awards, and the requirement that travel commence within one year of ticketing applies with equal force to each of those awards.
guv1976 is offline  
Old Jan 2, 15, 5:19 pm
  #4  
 
Join Date: Oct 2009
Posts: 565
I can't find a thread that answers this question: how long does it typically take for US-marketed flights on AA metal to post to Aadvantage? I flew AA on a ticket sold by US on the 20th of December, and those miles have still not posted. It's not been long enough to legitimately request the miles, but surely it doesn't take 12 days long for that information to make its way between US and AA systems...?
danielm is offline  
Old Jan 2, 15, 8:52 pm
  #5  
Moderator: American AAdvantage & TravelBuzz
 
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, SPG Plat
Posts: 9,628
Originally Posted by danielm View Post
I can't find a thread that answers this question: how long does it typically take for US-marketed flights on AA metal to post to Aadvantage? I flew AA on a ticket sold by US on the 20th of December, and those miles have still not posted. It's not been long enough to legitimately request the miles, but surely it doesn't take 12 days long for that information to make its way between US and AA systems...?
(For future reference: I went to "Search this Forum," did an "Advanced Search" and did a title search on the word "post" -the thread below was the fourth thread returned.)

http://www.flyertalk.com/forum/ameri...ghts-post.html

Consensus seems to be 2-3 days for miles to post. After that, you'll probably want to make a call and ask for those miles to be posted manually.
JY1024 is offline  
Old Jan 3, 15, 9:15 am
  #6  
 
Join Date: Jul 2009
Location: Sonoma
Programs: ex-ExPlat, AA Lifetime Platinum
Posts: 108
I cannot seem to find the answer to my question.
I have a BA account with few miles.
I have an AA account with many miles.
Can i book a BA flight on BA.COM using AA miles? if yes, how do I do this?
thanks
geezersrule is offline  
Old Jan 3, 15, 9:47 am
  #7  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 19,895
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

"Can i book a BA flight on BA.COM using AA miles?"

No, you cannot. However, you can book a BA flight on aa.com using AA miles (at the AAdvantage program's redemption rates). Be prepared to pay the cash surcharges associated with award travel on BA flights.
guv1976 is offline  
Old Jan 3, 15, 9:53 am
  #8  
 
Join Date: Oct 2009
Posts: 565
Originally Posted by JY1024 View Post
(For future reference: I went to "Search this Forum," did an "Advanced Search" and did a title search on the word "post" -the thread below was the fourth thread returned.)
Great! I will go about trying to get these miles manually then, and also brush up on my searching skills! Thank you.
danielm is offline  
Old Jan 3, 15, 11:50 am
  #9  
 
Join Date: Jan 2015
Programs: AAdvantage
Posts: 2
I'm a newbie to AA GLD. I also have an AA Platinum Select credit card.

I recently flew SAD->DFW->RDU on a Y fare ticket. I'd read on the AA website about complimentary upgrades for GLD and PLT members provided they were flying on full-fare tickets, and there was availability.

When requesting a complimentary upgrade at both baggage checkin, and at the Admirals Club lounge, I was told that this benefit did not exist (or that I was not eligible for it and needed the AA Executive credit card). I was offered the opportunity to upgrade using 500 mile purchases.

I've just rechecked the AA website, and the GLD program documentation and this benefit does indeed exist.

Who is right here? The checkin and lounge agents, or the AA documentation? Has this benefit been removed recently?
danielch is offline  
Old Jan 3, 15, 2:12 pm
  #10  
FlyerTalk Evangelist
 
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; IHG Plat, Marriott Silver; OMNIPat;
Posts: 12,723
Originally Posted by danielch View Post
I'm a newbie to AA GLD. I also have an AA Platinum Select credit card.

I recently flew SAD->DFW->RDU on a Y fare ticket. I'd read on the AA website about complimentary upgrades for GLD and PLT members provided they were flying on full-fare tickets, and there was availability.

When requesting a complimentary upgrade at both baggage checkin, and at the Admirals Club lounge, I was told that this benefit did not exist (or that I was not eligible for it and needed the AA Executive credit card). I was offered the opportunity to upgrade using 500 mile purchases.

I've just rechecked the AA website, and the GLD program documentation and this benefit does indeed exist.

Who is right here? The checkin and lounge agents, or the AA documentation? Has this benefit been removed recently?
Welcome to FT.

The website is correct.

Are you sure you were traveling on a true full fare ticket (Y or B fare basis, excluding military/government fares)?
swag is offline  
Old Jan 3, 15, 4:32 pm
  #11  
 
Join Date: Mar 2005
Location: The Castro, San Francisco, California
Programs: UA, DL, AA, Aegean Air, Cal Alumni (go Bears!)
Posts: 573
AA #203 14 hour delay

My wife and stepson flew from SFO-MIA-CWB-POA on 12/23/14 in economy.
The scheduled 09:45 departure of AA 203 was delayed for 14 hours for mechanical reasons that were never further explained.
They each received US$12 food voucher that got them part of a hamburger.
We are all AA mileage members but do not have status.
This simply seems outrageous to me and since she is fairly reserved, did not make a scene at the gate in MIA as some passengers did.
As the scheduled arr time in POA was 00:08, the delayed arrival at 14:10 was technically on the same calendar day.
Is there any recourse or other compensation that they should receive?
Thanks.
x1achilles is offline  
Old Jan 3, 15, 5:05 pm
  #12  
FlyerTalk Evangelist
 
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,158
Originally Posted by danielch View Post
I'm a newbie to AA GLD. I also have an AA Platinum Select credit card.

I recently flew SAD->DFW->RDU on a Y fare ticket. I'd read on the AA website about complimentary upgrades for GLD and PLT members provided they were flying on full-fare tickets, and there was availability.

When requesting a complimentary upgrade at both baggage checkin, and at the Admirals Club lounge, I was told that this benefit did not exist (or that I was not eligible for it and needed the AA Executive credit card). I was offered the opportunity to upgrade using 500 mile purchases.

I've just rechecked the AA website, and the GLD program documentation and this benefit does indeed exist.

Who is right here? The checkin and lounge agents, or the AA documentation? Has this benefit been removed recently?
The credit card has no relevance to upgrade eligibility.

As for the complementary GLD upgrades: are you certain you were on a full-fare economy ticket - which would be "Y" or "B" or simply flying in the economy cabin - which happens to be the "Y" cabin?

As explained on aa.com, complementary upgrades - subject to availability - are given to

AAdvantage Executive Platinum members traveling on any published fare, and AAdvantage Platinum® and AAdvantage Gold® members traveling on fares booked in Y or B (excluding military/government fares).
"Sticker" upgrades - subject to availability - are processed for

AAdvantage Executive Platinum members upgrading companions traveling on any published fare, AAdvantage Platinum and AAdvantage Gold members traveling on any published fare, non-elite members traveling on fares booked in Y or B.
bdemaria is offline  
Old Jan 3, 15, 5:09 pm
  #13  
FlyerTalk Evangelist
 
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,158
Originally Posted by x1achilles View Post
My wife and stepson flew from SFO-MIA-CWB-POA on 12/23/14 in economy.
The scheduled 09:45 departure of AA 203 was delayed for 14 hours for mechanical reasons that were never further explained.
They each received US$12 food voucher that got them part of a hamburger.
We are all AA mileage members but do not have status.
This simply seems outrageous to me and since she is fairly reserved, did not make a scene at the gate in MIA as some passengers did.
As the scheduled arr time in POA was 00:08, the delayed arrival at 14:10 was technically on the same calendar day.
Is there any recourse or other compensation that they should receive?
Thanks.
Usually a mechanical delay of that length will result in some miles being placed in the traveler(s) account. Have you checked their AAdvantage account to see if that is the case? If not, you can email AAs customer service and will likely receive some miles.
bdemaria is offline  
Old Jan 5, 15, 7:18 am
  #14  
 
Join Date: Jan 2015
Programs: AAdvantage
Posts: 2
Originally Posted by bdemaria View Post
The credit card has no relevance to upgrade eligibility.

As for the complementary GLD upgrades: are you certain you were on a full-fare economy ticket - which would be "Y" or "B" or simply flying in the economy cabin - which happens to be the "Y" cabin?
Got it. Revisiting the ticket receipt, it looks like we flew on V and S fare tickets.
danielch is offline  
Old Jan 5, 15, 8:13 am
  #15  
 
Join Date: Dec 2009
Location: Shreveport (SHV)
Programs: AA EXP, IHG PLT, Hilton Gold, Amtrak, WN
Posts: 2,368
Flying DFW-NRT-CGK and I no longer need to go to CGK. Will AA allow me to cancel the NRT-CGK-NRT segments without penalty? I could use the extra time for business in Tokyo.
brewdog11 is offline  

Thread Tools
Search this Thread