AA Award schedule change

 
Old Aug 27, 2014, 3:11 pm
  #1  
Original Poster
 
Join Date: Apr 2014
Location: DFW/LAX
Programs: HH Diamond, AA EXP
Posts: 534
AA Award schedule change

Sorry if this has been answered elsewhere, I've read a few threads and the AA rules but am not sure how this is interpreted:

We have 2 award tickets DFW-GIG. Originally we booked the direct flight. Was supposed to depart at 7:55pm and arrive at 8:35am. New booking has us depart DFW at 7:00pm, connect in MIA (legal connection) and land GIG at 9:31am. So, that's 55 minutes earlier plus 56 minutes later for a total of 1 hour and 51 minutes difference in our schedule as well as going from direct to connection.

Will AA just let me cancel this and get the miles back for the trip? We don't want to go with a connection, just wanted the direct flight.

Thanks!

Last edited by ericgdukie44; Aug 27, 2014 at 3:46 pm
ericgdukie44 is offline  
Old Aug 27, 2014, 3:45 pm
  #2  
Original Poster
 
Join Date: Apr 2014
Location: DFW/LAX
Programs: HH Diamond, AA EXP
Posts: 534
Guess going to connection means you can cancel for sure, sorry for dumb question.

As an aside, it looks like they no longer have DFW-GIG starting in March, did they seriously drop that route?
ericgdukie44 is offline  
Old Aug 27, 2014, 3:54 pm
  #3  
Suspended
 
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Originally Posted by ericgdukie44
As an aside, it looks like they no longer have DFW-GIG starting in March, did they seriously drop that route?
It's been seasonal (starting and stopping a few times a year) since it was introduced, but I guess they shortened it a little (ran through very early April originally.)
JonNYC is offline  
Old Aug 27, 2014, 5:08 pm
  #4  
 
Join Date: Sep 2001
Location: los angeles, calif.
Programs: Alaska Airlines Gold MVP
Posts: 7,170
You can cancel and get your miles and money back, but the non-stop service is suspended March through the first week of June, so you have no way of getting to Rio non-stop.
MAH4546 is offline  
Old Aug 27, 2014, 5:59 pm
  #5  
 
Join Date: Dec 2011
Location: BOS, BWI, DCA, IAD
Programs: American, Delta, JetBlue, United
Posts: 2,038
Originally Posted by ericgdukie44
Guess going to connection means you can cancel for sure, sorry for dumb question.

As an aside, it looks like they no longer have DFW-GIG starting in March, did they seriously drop that route?
As you recognize, you can cancel and get your miles and whatever fees were charged back without penalty. But if you still wish to make the trip, you should see what alternatives might be available before you contact AA. Unless you have accepted the new routing, that's just a suggestion on the part of AA's computer system.
JPG3392 is offline  
Old Aug 27, 2014, 6:06 pm
  #6  
FlyerTalk Evangelist
 
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Originally Posted by ericgdukie44
Sorry if this has been answered elsewhere, I've read a few threads and the AA rules but am not sure how this is interpreted:

We have 2 award tickets DFW-GIG. Originally we booked the direct flight. Was supposed to depart at 7:55pm and arrive at 8:35am. New booking has us depart DFW at 7:00pm, connect in MIA (legal connection) and land GIG at 9:31am. So, that's 55 minutes earlier plus 56 minutes later for a total of 1 hour and 51 minutes difference in our schedule as well as going from direct to connection.

Will AA just let me cancel this and get the miles back for the trip? We don't want to go with a connection, just wanted the direct flight.

Thanks!
If it is a valid connection (<4 hours or LIFO, then it should not be charged for each segment. If you see the flights available as milesaver, put it on hold and call AA webservices to fix the fare for you.
mvoight is offline  
Old Aug 27, 2014, 6:24 pm
  #7  
Suspended
 
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Originally Posted by mvoight
If it is a valid connection (<4 hours or LIFO, then it should not be charged for each segment. If you see the flights available as milesaver, put it on hold and call AA webservices to fix the fare for you.
I don't see how the OP has anything to do with what you're addressing.
JonNYC is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.