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1,000 miles for booking Award Online?

 
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Old Aug 27, 2003, 8:37 pm
  #16  
 
Join Date: Jun 2003
Location: CA, AA EXP, MR Gold, SPG PLT
Posts: 1,850
I have had to call to get miles for AAward travel booked online. BTW the recorded message that you hear when you call AA (at least the PLT desk) says so too. I have called AA way too many times this last week

Booking bonus posts to the AAcount of the pax not the one the made the reservation, irrespective of whose miles were redeemed.
ajacpril is offline  
Old Aug 28, 2003, 8:42 am
  #17  
In Memoriam
 
Join Date: Apr 2001
Location: dallas texas usa
Programs: aa plt 4.9MM LTAC
Posts: 14,828
true to their word, the bonus mi's from my july award trip were there this am.
clacko is offline  
Old Aug 29, 2003, 12:32 pm
  #18  
 
Join Date: Jun 2001
Location: PVD
Programs: 5/1/81 AA Member,1MM
Posts: 331
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by kicknit:
Just as an FYI, I've booked two awards online at aa.com, and neither time it posted. I had to e-mail AAdvantage customer service for both trips to earn the 1,000 miles. Once they responded to my inquiry, the miles posted the next day.</font>
Identical experience. Both posted after e-mail. It would appear from this thread that a software problem may have existed at some point.My bookings were in April 2003.
ejward2000 is offline  


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