Simply Higher Award Levels

 
Old Aug 20, 03, 7:00 pm
  #1  
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Simply Higher Award Levels

I ticketed a BA award AMS-MAN at the beginning of July for August travel. The cost of the RT business class was listed at 25,000 miles. I checked my account today and 40,000 miles were deducted with the following note:

7/25/03 P20BBB-BA 1 BUSINESS CLASS TKT -20,000 0 -20,000
20000 FROM MLS DEF THRU 08/11/2006
7/25/03 P20BBB-BA 1 BUSINESS CLASS TKT -20,000 0 -20,000
20000 FROM MLS DEF THRU 08/11/2006

Has anyone else had this problem?
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Old Aug 20, 03, 7:57 pm
  #2  
prh
 
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Effective July 1, BA changed its entire award structure making virtually every award significantly more expensive. There's an extensive thread on the BA portion of this site. My suspicion is that you looked at an old award table when you booked and then were charged the new award table.
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Old Aug 20, 03, 8:30 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by prh:
Effective July 1, BA changed its entire award structure making virtually every award significantly more expensive. There's an extensive thread on the BA portion of this site. My suspicion is that you looked at an old award table when you booked and then were charged the new award table.</font>
Well, I think SoCalPLT is saying that he used AA miles to book a partner award on BA. (If not, then this thread is in the wrong forum.)

Such a partner award would have been governed by AA's "old" partner award chart, not by BA's award levels. And AA didn't switch over to its new regime until August 1.
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Old Aug 20, 03, 8:40 pm
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i think aa got the ideas to raise the award levels from this message board. now we are all screwd.
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Old Aug 20, 03, 8:46 pm
  #5  
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That's an AA award, so I think it's a mistake and they should correct it.
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Old Aug 20, 03, 8:48 pm
  #6  
 
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I think they ticketed him using mile on Aug 11th not when he made the res. Look at the last part of his itinerary. It shows:

MLS DEF THRU 08/11/2006

which is three years from 8/11/03 when they ticketd and hit the account. If so, it would be based on the new "simple" plan.

If you made a reservation in July and then put it on hold and then told them in August (th 1oth or 11th) to "go ahead and ticket them" this is what would happen.


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Old Aug 20, 03, 8:59 pm
  #7  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by inlanikai:
I think they ticketed him using mile on Aug 11th not when he made the res. Look at the last part of his itinerary. It shows:

MLS DEF THRU 08/11/2006

which is three years from 8/11/03 when they ticketd and hit the account.
</font>
I don't think that's what that means at all.
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Old Aug 20, 03, 9:00 pm
  #8  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by double_dip:
i think aa got the ideas to raise the award levels from this message board. now we are all screwd.</font>
Are all your posts gonna' be like this?

Welcome back, BTW.
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Old Aug 21, 03, 12:30 am
  #9  
 
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JonNYC:
I don't think that's what that means at all.</font>
Yes, it does. I see it every time on my statement when I get a ticket with an award. It states the date of the award was debited from your account (which is usually the same date the reservation is ticketed with the award) and that it is resetting the 3 year timer. Here's one for me from March:

The Award was ticketed (debited) in the "Total Miles Posted" Section:

3/23/03 P60BR-AA 1 FIRST/BUSINESS TKT -60,000 0 -60,000
3/23/03 P60BR-AA 1 FIRST/BUSINESS TKT -60,000 0 -60,000

And in the Activity section:

60000 FROM MLS DEF THRU 03/26/06 0 0 0
60000 FROM MLS DEF THRU 03/26/06 0 0 0


In my case, no other activity had taken place at the same time or immediately before or after this debit.

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Old Aug 21, 03, 1:04 am
  #10  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by inlanikai:
Yes, it does. ...In my case, no other activity had taken place at the same time or immediately before or after this debit.
</font>
So you're saying the ticket was not issued on 7/25/03?
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Old Aug 21, 03, 1:14 am
  #11  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by inlanikai:
In my case, no other activity had taken place at the same time or immediately before or after this debit.</font>
That, I think is the answer.

Notice this example:

04/23/03 AWARD OF 2003-02-07 REINSTATED 110,000
110000 FROM MLS DEF THRU 05/18/06

The date of 05/18/06 is generated by:

5/18/03 AMERICAN AIRLINES 950 GRU JFK 4,745

The latest activity in that month.

That's the way I see it as working.
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Old Aug 21, 03, 1:30 am
  #12  
 
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OK, Jon, I see your point. Either I'm right or you are right and he got screwed.

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Old Aug 21, 03, 5:25 am
  #13  
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Thanks for your replies.

The reservation and the ticketing were supposed to be done on July 16 according to the email confirmation I received. The award was on BA using AA miles and made through AA reservation system. It was 3 days prior to my outbound flight to Europe and the tickets had not arrived so I called AA and they told me since the flight wasn't until mid August they weren't going to be print and send the tickets until 10 days before the flight (after the August 1 change). I told them I was leaving for Europe in a couple of days and would need them sooner so she told me I could pick them up at the airport. I did so on July 28.
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Old Aug 21, 03, 9:33 am
  #14  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by inlanikai:
OK, Jon, I see your point. Either I'm right or you are right and he got screwed.

</font>
Believe me-- I'm not so sure I'm right either! But I think we can all agree, if he picked those tix up even an hour before Aug 1, 2003, he should have been charged the old rate.

The other part I've always wondered about, but I think it's the way I describe.
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Old Aug 27, 03, 1:10 pm
  #15  
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Thanks for all your replies. I just got off the phone (40 minutes) with an AAdvantage rep and was told that AA had charged me twice for the same ticket. A refund of 20,000 points is on the way.
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