AA242 ORD - DUS - Not Available After 10/24
Aug 6, 2014, 10:07 am
#16
Join Date: Nov 2009
Location: DTW
Programs: AA Exec Plt , Marriott Ambassador
Posts: 592
IME they have re-booked me on another AA flight into LHR or MAD and then on to my destination, with the partner booking in a revenue fare bucket if they don't have the award space (they often book their own flight in a revenue bucket 
). AA can force open award space on their own flights (not sure if that applies to US flights yet). What they can't do is force open space on partners, but they can book you on them at their expense and they have done this for me numerous times to various destinations. Note to the OP that it's not your problem they suspended the flight. They could try to force a refund on you, but I would push back.
). AA can force open award space on their own flights (not sure if that applies to US flights yet). What they can't do is force open space on partners, but they can book you on them at their expense and they have done this for me numerous times to various destinations. Note to the OP that it's not your problem they suspended the flight. They could try to force a refund on you, but I would push back.
Aug 6, 2014, 10:28 am
#17
Join Date: Jul 2000
Location: San Francisco, CA USA // UA 1K 2 Million Miler, AA EXP 2MM, HH Diamond, SPG Plat // Easily found on SFO-ORDs
Posts: 2,726
This thread was really helpful for me -- sadly, simply as reminder that there is (was) service to DUS. I'm booking a return flight out of MUC and was trying to figure out the best connection with upgrade space... turns out DUS-ORD has tons of C available (hence its shortened flying season...) and just snagged MUC-DUS (AB) DUS-ORD-SFO (AA) for early October. I'd been preparing myself to sit out a waitlist on LHR-US -- this is much better.
Aug 6, 2014, 10:30 am
#18
Join Date: Dec 2001
Location: La Quinta, CA
Posts: 2,056
IME they have re-booked me on another AA flight into LHR or MAD and then on to my destination, with the partner booking in a revenue fare bucket if they don't have the award space (they often book their own flight in a revenue bucket ). AA can force open award space on their own flights (not sure if that applies to US flights yet). What they can't do is force open space on partners, but they can book you on them at their expense and they have done this for me numerous times to various destinations. Note to the OP that it's not your problem they suspended the flight. They could try to force a refund on you, but I would push back.
). AA can force open award space on their own flights (not sure if that applies to US flights yet). What they can't do is force open space on partners, but they can book you on them at their expense and they have done this for me numerous times to various destinations. Note to the OP that it's not your problem they suspended the flight. They could try to force a refund on you, but I would push back.
Aug 6, 2014, 10:37 am
#19
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
What do they say when you refer them to their own announcement:
http://www.travelingbetter.com/showthread.php?t=5807
edit to answer my own facetious(sorry) question: Phone agents are probably powerless to do anything until the computer actually shows the seasonal adjustments...
http://www.travelingbetter.com/showthread.php?t=5807
edit to answer my own facetious(sorry) question: Phone agents are probably powerless to do anything until the computer actually shows the seasonal adjustments...
The phone agent I am working with right now is able to change my flight to LAX-LHR-DUS. She does have the power to make the switch, and give me confirmed reservations.
She had to do some research as the phone agents were not informed of the schedule change. It's real.
Aug 6, 2014, 10:39 am
#20
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
Anyone else calling: Be sure and reference the AA press released in the "Newsroom" section of their website, under "American Airlines Adjusts International Winter Schedule".
Once I pointed the phone agent to that press release, I got re-ticketed and confirmed.
Once I pointed the phone agent to that press release, I got re-ticketed and confirmed.
Last edited by QueenOfCoach; Aug 6, 2014 at 10:50 am
Aug 6, 2014, 12:43 pm
#21
Join Date: Dec 2001
Location: La Quinta, CA
Posts: 2,056
The phone agent I am working with right now is able to change my flight to LAX-LHR-DUS. She does have the power to make the switch, and give me confirmed reservations.
She had to do some research as the phone agents were not informed of the schedule change. It's real.
She had to do some research as the phone agents were not informed of the schedule change. It's real.
Last edited by idainc; Aug 6, 2014 at 2:20 pm
Aug 6, 2014, 1:33 pm
#22
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
There shouldn't be any additional taxes for transiting LHR. The collection of YQ/YR on BA metal but not AA is an arbitrary decision by the JV and can be waived by AA.
Aug 6, 2014, 2:04 pm
#23
Join Date: Apr 2005
Posts: 799
DUS-ORD change of airport of origin?
Hi,
I am another FT'er on one of the cancelled flights in November.
Would AA be willing to rebook from AMS or BRU (via MAD or LHR) to ORD or my final destination in the US?
I know ... I will have to call to ask, but nice to know what my chances are. I presume not too bad considering status, AA-invoked cancellation, etc.
Will I get miles of original ticket, or actual miles flown? I may be a bit tight this year to reach EXP, so an extra stop over might be worth it.
I am another FT'er on one of the cancelled flights in November.
Would AA be willing to rebook from AMS or BRU (via MAD or LHR) to ORD or my final destination in the US?
I know ... I will have to call to ask, but nice to know what my chances are. I presume not too bad considering status, AA-invoked cancellation, etc.
Will I get miles of original ticket, or actual miles flown? I may be a bit tight this year to reach EXP, so an extra stop over might be worth it.
Aug 6, 2014, 2:47 pm
#24
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
Your earlier post suggest you were heading to Austria or Greece. Not sure which. Regardless, one hour connection in MUC is adequate.
Aug 6, 2014, 3:37 pm
#25
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
Hi,
I am another FT'er on one of the cancelled flights in November.
Would AA be willing to rebook from AMS or BRU (via MAD or LHR) to ORD or my final destination in the US?
I know ... I will have to call to ask, but nice to know what my chances are. I presume not too bad considering status, AA-invoked cancellation, etc.
Will I get miles of original ticket, or actual miles flown? I may be a bit tight this year to reach EXP, so an extra stop over might be worth it.
I am another FT'er on one of the cancelled flights in November.
Would AA be willing to rebook from AMS or BRU (via MAD or LHR) to ORD or my final destination in the US?
I know ... I will have to call to ask, but nice to know what my chances are. I presume not too bad considering status, AA-invoked cancellation, etc.
Will I get miles of original ticket, or actual miles flown? I may be a bit tight this year to reach EXP, so an extra stop over might be worth it.
ORC is likely to be tougher, though, since you're asking to take the shorter routing. If the 80 miles makes a difference, don't chance it.
Aug 6, 2014, 4:01 pm
#26
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
Yes, new res LAX-LHR-ORD with AA and BA. Same flights I've been on for the past 20 years going to DUS in November.
No to the taxes.
Unsure about award space question. I did not look. I just called in a mild state of panic.
Aug 6, 2014, 4:50 pm
#27
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
I'll add this:
My Düsseldorf friend usually comes to the US in March. The DUS-ORD flight convinced him to switch his allegiance to AA. He was beginning to look forward to an award or upgrade in the near future.
Now, it's back to whatever.
My Düsseldorf friend usually comes to the US in March. The DUS-ORD flight convinced him to switch his allegiance to AA. He was beginning to look forward to an award or upgrade in the near future.
Now, it's back to whatever.
Aug 6, 2014, 6:18 pm
#28
Join Date: Dec 2011
Location: BOS, BWI, DCA, IAD
Programs: American, Delta, JetBlue, United
Posts: 2,049
Somehow I'm thinking this lowly lifetime gold isn't going to get them to open up two seats on two US flights and an AB flight. And if it involves BA I'm certain they wont cover the wild "taxes". And I don't want to incur an overnight along the way either.
I might prefer just walking away from it and getting them all re-deposited except the return is on another PNR that is dependent on the AA 242 itin. happening so although seemingly unaffected it would essentially be in vain.
I might prefer just walking away from it and getting them all re-deposited except the return is on another PNR that is dependent on the AA 242 itin. happening so although seemingly unaffected it would essentially be in vain.
I realize that your situation is different, but if you research your options I think that AA will adjust to whatever reasonable preferences you have.
Aug 6, 2014, 7:00 pm
#29
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
This may be a one-off seasonal adjustment to accelerate the CIP program, but I don't have any data to support that theory. Only way to tell is to see what happens to the flight next year.
Aug 6, 2014, 7:21 pm
#30
Join Date: Dec 2001
Location: La Quinta, CA
Posts: 2,056
I wouldn't be so pessimistic about this. As I understand it, you have an award ticket through AA on a flight which has now been cancelled. AA will likely be very flexible under these circumstances. About a year and a half ago I had an award ticket BWI-JFK-TXL-STR on AA/AB. After I checked in at BWI the BWI-JFK flight was delayed several hours, which made the connection at JFK impossible. As an alternative, AA offered BWI-LHR-STR on BA, with no extra charges.
I realize that your situation is different, but if you research your options I think that AA will adjust to whatever reasonable preferences you have.
I realize that your situation is different, but if you research your options I think that AA will adjust to whatever reasonable preferences you have.
Hoping they'll make it right but as of now they haven't rebooked anything and I'm not enamored of long phone calls with them any more.