I'm not sure that this comment is relevant, but last March I used AA miles to book award travel BWI-JFK-TXL-STR with the first flight on AA and the others on AB. My BWI-JFK flight was delayed for several hours, so the connection at JFK became impossible. After consultation with a supervisor, the very helpful AA agent at BWI offered to put me on BA flights BWI-LHR-STR with no extra charge. I chose a different option, for various reasons, but the offer was made.
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Originally Posted by JPG3392
(Post 22424727)
I'm not sure that this comments relevant, but last March I used AA miles to book award travel BWI-JFK-TXL-STR with the first flight on AA and the others on AB. My BWI-JFK flight was delayed for several hours, so the connection at JFK became impossible. After consultation with a supervisor, the very helpful AA agent at BWI offered to put me on BA flights BWI-LHR-STR with no extra charge. I chose a different option, for various reasons, but the offer was made.
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Originally Posted by dazza189
(Post 22424810)
Yeah, the manager seemed to imply that if this was within a day or so of the flights, there would be different options.
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What about this page - https://www.aa.com/i18n/agency/Booki...40_80.jsp#2hrs
Doesn't rule 80 seem to apply here? Rule 80 International tariff rules which state AA's obligations to our customers when their flights are changed or canceled as a result of Schedule Change(s)/Irregularities. Rule 80 applies to all international travel except travel between the U.S. and Canada and/or between the U.S. and Puerto Rico /U.S. Virgin Islands. Rule 80 protects all ticketed customers including AAdvantage, AA codeshare and Travel Agents free/reduced rate. AAirpassŪ tickets should be handled in the same manner as revenue tickets and are considered ticketed at all times. |
The relevant section of that document is here:
AA Schedule Change All American, American Eagle, American Connection Flights American Airlines has a Schedule Change - AA Flights ... 91 minutes and greater If no AA flights are available may select an alternate flight on AA* (AA codeshare) maintaining same inventory, origin/destination, fare and fare basis as originally ticketed. Here, the original poster wants to take an AA* flight, AA codeshare on the BA morning flight. Same fare basis (award bucket) is indeed available. This stated policy could form part of the original poster's argument against AA. AA's general tariff and prior statements to DOT (including when seeking antitrust immunity with BA) could also form part of his argument. Lots of sources of authority here. |
Originally Posted by bedelman
(Post 22425493)
If no AA flights are available may select an alternate flight on AA* (AA codeshare) maintaining same inventory, origin/destination, fare and fare basis as originally ticketed.
Here, the original poster wants to take an AA* flight, AA codeshare on the BA morning flight. Same fare basis (award bucket) is indeed available. |
Originally Posted by Dave Noble
(Post 22425693)
There is no X class on the AA codeshare; it needs to be booked ( as it is currently held ) on the BA flight number
Doesn't this part of rule 80 kick in? If no AA flights are available may select an alternate flight on a oneworld AA*, if original inventory is not available may book next lowest available inventory, same cabin, up to and including B inventory, excludes W inventory for premium economy on AA*. |
Originally Posted by dazza189
(Post 22425778)
Well it was originally T class on AA metal - then moved to X class on BA.
Doesn't this part of rule 80 kick in? If no AA flights are available may select an alternate flight on a oneworld AA*, if original inventory is not available may book next lowest available inventory, same cabin, up to and including B inventory, excludes W inventory for premium economy on AA*. There is no availability for an award flight on the AA codeshare on BA |
Originally Posted by Dave Noble
(Post 22425904)
It reads to me that an AA codeshare on a OW airline can be selected
There is no availability for an award flight on the AA codeshare on BA (In fact I believe this is the order - B H K M L W V G S N Q O T) "may book next lowest available inventory, same cabin, up to and including B inventory" |
Originally Posted by dazza189
(Post 22425931)
Yeah, I agree with your interpretation. I guess my question would be why does it need to stay as an award class? T presumably is lower than B.
(In fact I believe this is the order - B H K M L W V G S N Q O T) "may book next lowest available inventory, same cabin, up to and including B inventory" A travel agent will not be booking award tickets and so no reason for AA to address the issue of award flights on that page |
Originally Posted by Dave Noble
(Post 22426047)
A travel agent will not be booking award tickets and so no reason for AA to address the issue of award flights on that page
Rule 240 protects all ticketed customers including AAdvantage, AA codeshare and Travel Agents free/reduced rate. Rule 80 protects all ticketed customers including AAdvantage, AA codeshare and Travel Agents free/reduced rate. |
Originally Posted by dazza189
(Post 22424810)
Yeah, the manager seemed to imply that if this was within a day or so of the flights, there would be different options. Did your delay happen day of?
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I may or may not have mentioned this above or in another thread, but I believe this is an abuse of the joint venture's anti-trust immunity. Presumably AA gets half of that "surcharge" for effectively forcing you over to BA because they no longer feel like operating that flight (how convenient for them). It's infuriating to think that AA can get away with this. I'd definitely complain to the DOT and maybe even the DOJ just for good measure... :)
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Actually, we have no idea how much (if any) of the surcharge that AA keeps.
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Originally Posted by Austinrunner
(Post 22430186)
Actually, we have no idea how much (if any) of the surcharge that AA keeps.
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