AA award flight cancelled due to schedule change
#136
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Join Date: Jan 2002
Posts: 44,597
Dave, you are correct about how the total is allocated. If a fare is $1,000 on US, $1,000 on AA, and $1,000 on BA, I could care less. BA, however, consistently charges more money for the fare and has more taxes & surcharges than the US flight. Which makes BA consistently more expensive than US on PHL-LHR. Maybe I'll be wrong, but if the US A330 PHL-LHR route is canceled, the 2 (Currently a 777 and 787) BA flights will be even more expensive than they already are. Even if BA adds another flight, so the total number of flights from Philadelphia to London is still 3 frequencies, I bet the fares will be higher. Regardless, we all know AAdvantage awards will be more expensive due to YQ.
#137
Join Date: May 2006
Location: BOS
Programs: AA MM Gold, HH Gold, SPG Gold, DL Gold
Posts: 74
I agree that the policy has always existed, but I think we'll just have to agree to disagree on the rest at this point. If you ever get around to telling me what you think metal neutrality actually is or should be IYO i'd be interested to hear it.
#138
Join Date: May 2006
Location: BOS
Programs: AA MM Gold, HH Gold, SPG Gold, DL Gold
Posts: 74
This is true today as they rationalize fares across carrier, but surely was not always true in the past?
#139
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Join Date: Jan 2002
Posts: 44,597
The key thing is that for a normal booking, it doesn't matter if there is a large surcharge if the base fare is reduced by the same amount, the end result is the same
I think that surcharges should be abolshed and merged into the base fare since the rationale for having fuel surcharges is , imo, long gone, however the airlines are permitted to get away with it
#140
Suspended
Join Date: Jul 2003
Posts: 4,861
dazza189, you are the person going around saying that such and such policy is not "metal neutral", not me. I have just been trying to figure out what your understanding of that term is and where you are coming up with that definition.
#143
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Join Date: Jan 2002
Posts: 44,597
If arguing that so called "metal-neutrality" provides a requirement for AA to rebook the passenger on the BA service and not charge the fees, I would be looking for something more authoritative than a google search results or just believing that AA should do it
I haven't seen anything presented to show that AA should do what the OP wants FOC
I haven't seen anything presented to show that AA should do what the OP wants FOC
#144
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Join Date: Apr 2001
Location: NYC
Posts: 27,231
The argument was most certainly described earlier in the thread. If you're looking for a statute that explicitly addresses this situation, I'm afraid you're not going to find it. If everything was spelled out in black and white in contracts or laws, we wouldn't need courts or regulatory bodies, now, would we?
Let's put it this way - do you think AA and BA coordinating their schedules, so that AA drops its morning JFK-LHR service is anti-competitive (absent the ATI of course?). Should the AA and the joint venture be allowed to directly benefit from this anti-competitive behavior? Because that's what they just did.
Let's put it this way - do you think AA and BA coordinating their schedules, so that AA drops its morning JFK-LHR service is anti-competitive (absent the ATI of course?). Should the AA and the joint venture be allowed to directly benefit from this anti-competitive behavior? Because that's what they just did.
#145
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Join Date: Jan 2002
Posts: 44,597
The argument was most certainly described earlier in the thread. If you're looking for a statute that explicitly addresses this situation, I'm afraid you're not going to find it. If everything was spelled out in black and white in contracts or laws, we wouldn't need courts or regulatory bodies, now, would we?
Let's put it this way - do you think AA and BA coordinating their schedules, so that AA drops its morning JFK-LHR service is anti-competitive (absent the ATI of course?). Should the AA and the joint venture be allowed to directly benefit from this anti-competitive behavior? Because that's what they just did.
Let's put it this way - do you think AA and BA coordinating their schedules, so that AA drops its morning JFK-LHR service is anti-competitive (absent the ATI of course?). Should the AA and the joint venture be allowed to directly benefit from this anti-competitive behavior? Because that's what they just did.
#146
Suspended
Join Date: Nov 2005
Posts: 789
The argument was most certainly described earlier in the thread. If you're looking for a statute that explicitly addresses this situation, I'm afraid you're not going to find it. If everything was spelled out in black and white in contracts or laws, we wouldn't need courts or regulatory bodies, now, would we?
Let's put it this way - do you think AA and BA coordinating their schedules, so that AA drops its morning JFK-LHR service is anti-competitive (absent the ATI of course?). Should the AA and the joint venture be allowed to directly benefit from this anti-competitive behavior? Because that's what they just did.
Let's put it this way - do you think AA and BA coordinating their schedules, so that AA drops its morning JFK-LHR service is anti-competitive (absent the ATI of course?). Should the AA and the joint venture be allowed to directly benefit from this anti-competitive behavior? Because that's what they just did.
AA and BA have aa Joint Business Venture with exemptions from the US and UK licensing authorities to integrate fares and schedules.
Cutting out a service and handing to BA is not anti competitive, it restricts consumer choice but the choice remains to use other carriers. Businesses are entitled to cut flights if they are unprofitable or too use their planes in the most profitable routes and schedules.
Further trying to prove loss when dealing with Award tickets is problematic given the nature and commercial value do such tickets.
So whilst I can see no legal footing, I can see a good reason for consumers to switch to other airlines or alliances. BA work on the principle that most British people will fly with them no matter how badly they treat them
And they can play the Downton Abbey / Masterpiece Theater card in US.
The less people fly BA the more likely they will reform. They voyage relented on some European flights due to consumer pressure.
I would hope AA bring 142 back when they have removed F from the 772 as I do not find BA AA metal neutral and I think AA will find pushing people to BA will not be revenue neutral, particularly as their new J and F products on the 773 is so far ahead of BA on 773, 744 or 388.
#147
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,422
I expect that total fares between the carriers will have been similar as they compete
The key thing is that for a normal booking, it doesn't matter if there is a large surcharge if the base fare is reduced by the same amount, the end result is the same
I think that surcharges should be abolshed and merged into the base fare since the rationale for having fuel surcharges is , imo, long gone, however the airlines are permitted to get away with it
The key thing is that for a normal booking, it doesn't matter if there is a large surcharge if the base fare is reduced by the same amount, the end result is the same
I think that surcharges should be abolshed and merged into the base fare since the rationale for having fuel surcharges is , imo, long gone, however the airlines are permitted to get away with it
SAN-TYO filed yesterday
Code:
AND - ORIGINATING AREA 1 - MISCELLANEOUS/OTHER SURCHARGE OF USD 290.00 PER COUPON WILL BE ADDED TO THE APPLICABLE FARE PER ANY PASSENGER FOR DEPARTURE OF TRANSPACIFIC SECTORS. AND - ORIGINATING JAPAN - MISCELLANEOUS/OTHER SURCHARGE OF JPY 23500 PER COUPON WILL BE ADDED TO THE APPLICABLE FARE PER ANY PASSENGER FOR DEPARTURE OF TRANSPACIFIC SECTORS.
Last edited by skunker; Mar 5, 2014 at 12:26 pm
#148
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Join Date: Jan 2002
Posts: 44,597
AA and US newly posted fares do just that. There is a surcharge outlined in the fare and not broken down as an individual YQ/YR.
SAN-TYO filed yesterday
SAN-TYO filed yesterday
Code:
AND - ORIGINATING AREA 1 - MISCELLANEOUS/OTHER SURCHARGE OF USD 290.00 PER COUPON WILL BE ADDED TO THE APPLICABLE FARE PER ANY PASSENGER FOR DEPARTURE OF TRANSPACIFIC SECTORS. AND - ORIGINATING JAPAN - MISCELLANEOUS/OTHER SURCHARGE OF JPY 23500 PER COUPON WILL BE ADDED TO THE APPLICABLE FARE PER ANY PASSENGER FOR DEPARTURE OF TRANSPACIFIC SECTORS.
That is just detailing how much the surcharge is. To get the complete fare , need to take the base fare plus add the $290 each way. If you were just to look at the base fare, then the fare would appear to be $580 cheaper than it is
That AA is listing the actual surcharge as part of the fare rules just highlights to me that there is no justification for having one
#149
Join Date: Nov 2010
Location: ORD
Programs: AA PLT 2MM
Posts: 473
This thread has many of the usual suspects leaping to defend AA and to attack the OPS for his temerity in not just complaining about AA consumer-hostile behaviour but daring actually to file a DOT complaint.
Well I'm a consumer like the OP, and I applaud the OP for his actions. I have no idea what his chances are but, for the sake of all consumers such as myself, I hope he ultimately wins his case. AA's position just doesn't pass my smell test.
But what bothers me here is this - Why are so many board members apparently on the other side, nit picking at the OP's case and failing to acknowledge the bigger picture? What are their interests exactly? Why was it necessary for example to make a sneering sarcastic response to the news that the OP had gone to the DOT? This I do not understand.
Well I'm a consumer like the OP, and I applaud the OP for his actions. I have no idea what his chances are but, for the sake of all consumers such as myself, I hope he ultimately wins his case. AA's position just doesn't pass my smell test.
But what bothers me here is this - Why are so many board members apparently on the other side, nit picking at the OP's case and failing to acknowledge the bigger picture? What are their interests exactly? Why was it necessary for example to make a sneering sarcastic response to the news that the OP had gone to the DOT? This I do not understand.
#150
Join Date: May 2006
Location: BOS
Programs: AA MM Gold, HH Gold, SPG Gold, DL Gold
Posts: 74
If arguing that so called "metal-neutrality" provides a requirement for AA to rebook the passenger on the BA service and not charge the fees, I would be looking for something more authoritative than a google search results or just believing that AA should do it
I haven't seen anything presented to show that AA should do what the OP wants FOC
I haven't seen anything presented to show that AA should do what the OP wants FOC
You and AustinRunner appear to be the only two people in the thread who can't seem to grasp that some people might have a different interpretation of what "metal neutral" might actually mean. (AustinRunner refuses to even state his understanding for some reason, instead preferring to endlessly nitpick grammar and phraseology.)
Regardless I have done exactly what you are asking for Dave. I have reached out to an authoritative source (the DOT) to seek their opinion on the matter. In that complaint I have referenced both AA's and BA's previous positions and officially recorded statements and explained why I don't think they are living up to how they previously defined them. Hopefully whatever they say you will take to be "more authoritative than a google search results or just believing that AA should do it"
By the way AA/BA also used the term "full reciprocity" but I didn't want to throw that into the mix lest AustinRunner asks me to define that for him too!