Just got first American Airlines e-mail signed by Scott Kirby
Dec 9, 2013, 3:20 pm
#16
Join Date: Jun 2005
Location: DCA
Programs: AA EXP
Posts: 170
Verbal [er, written] pom-poms and kinda waste of a page -- nothing new there. Gonna get same with welcome aboard videos really soon a la the Jeff S ones that have been nauseating pax at US for a bit: I always shook my head when I heard of all the great changes UA was making including (mentioned first) "we've painted hundreds of planes". Nothing is more important in the dynamic process to the FF or the general Joe B Donut flyer as the fleet paint job. Wait for the real fun!
Dec 9, 2013, 3:25 pm
#17
Join Date: Jul 2012
Location: DFW
Programs: AA PLT (fmr EXP), UA SLV, Hilton Diamond, Marriott Plat Premier (LTG), IHG Gold, National Exec Elite
Posts: 175
Got the email from both AA and US.